争议事件
以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。
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2026
2026
亚马逊 Alexa Plus 出现 Bug 致 Echo 音箱反复吟唱 lalala
问题披露
2026年10月,亚马逊 Alexa Plus 的一个 Bug 导致部分 Echo 智能音箱在数分钟内反复说出甚至唱出“lalala”,且常发生在对话过程中。被询问时,Alexa 似乎对自己刚才的行为并不知情。近几周以来,Reddit 上有多名用户反复报告该问题,涉及多款 Echo 音箱。亚马逊表示已知悉该问题,称其仅影响少量 Alexa Plus 用户,修复程序正在开发中。
亚马逊 Alexa Plus 出现一个异常 Bug,导致部分 Echo 智能音箱在数分钟内反复说甚至唱出"lalala",且常发生在与用户对话过程中;被询问时 Alexa 似乎完全不知道自己刚才在做什么。近几周以来 Reddit 上已有多名用户反复报告该问题,涉及多款 Echo 音箱。亚马逊表示已知悉该问题,称其仅影响少量 Alexa Plus 用户,修复程序正在开发中。
品牌回应
澄清 — Amazon
told Android Authority in a statement that it’s a bug affecting “a small number of Alexa Plus” users
整改 — Amazon
with a fix in the works
来源摘录
Amazon is aware of the issue, and told Android Authority in a statement that it’s a bug affecting “a small number of Alexa Plus” users, with a fix in the works.
An unsettling Alexa Plus bug has seen some Amazon Echo smart home speakers reduced to saying — and sometimes singing — nothing but “lalala” on repeat for minutes at a time, often in the middle of conversations with users.
The issue has been reported on Reddit repeatedly over the last few weeks, as recently as three days ago
2026
苹果与亚马逊在英国面临重启的产品销售消费者诉讼
提起诉讼
路透社报道,苹果和亚马逊在英国面临一起被重启的涉及产品销售的消费者诉讼。该事件被记录为亚马逊的一项争议说明。现有来源摘要未提供有关法律主张、所涉产品、法院理由或结果的进一步细节。事件日期为2026年9月28日。报道将该事项称为一起被重启的涉及产品销售的英国消费者诉讼。来源摘要未包含其他人物、金额或裁决。该案件仅在此层面被描述,报道归因于路透社。
来源摘录
Apple and Amazon face revived UK consumer lawsuit over product sales
2026
亚马逊员工指控出差期间遭袭,称公司拒绝其调岗
问题披露
一名亚马逊员工指控在出差期间遭到袭击,并表示公司拒绝了其调岗请求。该指控由 Human Resources Director 报道。事件日期为 2026-10-09。
来源摘录
Amazon worker alleges assault on work trip, says company refused transfer
4 women sue Amazon, alleging the company denied pregnancy accommodations and fired a worker after an emergency
Nov. 10, 2019
2026
亚马逊发文呼吁支持AI数据中心,回应社区反对声浪
公司回应
2026年10月2日,亚马逊发布由AWS CEO Matt Garman撰写的博客文章,回应公众对AI数据中心影响就业、电力需求和环境的担忧。文章警告称,全美正在考虑的超过100项数据中心暂停令可能对美国经济和国家安全造成持久损害。亚马逊概述了“数据中心承诺”,涵盖创造就业、防止当地电价上涨,并承诺投资超过10亿美元支持数据中心周边社区。此外,亚马逊表示不再与政府机构使用保密协议,此前民主党议员Jamie Raskin曾就科技公司与地方官员之间的秘密协议进行质询。
2026年10月2日,亚马逊发布由AWS CEO Matt Garman撰写的超过3000字博客,回应公众对AI数据中心影响就业、电力需求和环境的担忧,称全美正在考虑的超过100项数据中心暂停令一旦通过,可能对美国经济和国家安全造成代际损害。该备忘录将“数据中心承诺”成文化,涵盖创造就业、防止当地电价上涨,并承诺投资超过10亿美元支持数据中心周边社区。此外,亚马逊表示不再与政府机构使用保密协议,此前民主党议员Jamie Raskin曾就科技公司与地方官员之间的秘密协议质询相关企业。
当事方说明的目的. 呼吁公众支持AI数据中心项目,警告阻止这些项目将对美国经济和国家安全造成不可弥补的损害(“我们的国家输不起”AI主导权竞赛)。
品牌回应
澄清 — Amazon
In a more than 3,000 word blog posted today, Amazon web services CEO Matt Garman pushed back on public concerns around the impact that data centers may have on jobs, power demands, and the environment
持续披露 — Amazon
Additionally, Amazon says it no longer uses nondisclosure agreements with government agencies, after Democratic lawmaker Jamie Raskin probed tech companies about the secret deals with local officials.
整改 — Amazon
Amazon recently followed Microsoft’s lead and said it will no longer use nondisclosure agreements (NDAs) while negotiating with local governments over data centers.
整改 — Amazon
来源摘录
This comes as support for AI data centers has plummeted in polls , and face increasing backlash from the US communities where they’re being built, with nationwide concerns growing over AI safety and what impact the technology will have on society if left unchecked.
In a more than 3,000 word blog posted today, Amazon web services CEO Matt Garman pushed back on public concerns around the impact that data centers may have on jobs, power demands, and the environment, saying “our nation can’t afford to lose” the race for AI dominance.
Amazon is calling for people to support AI data center projects, or risk irreparable harm to the US economy and national security.
2026
沃伦参议员等民主党参议员就AI税收补贴致函Meta、谷歌、亚马逊和微软
调查
马萨诸塞州民主党参议员伊丽莎白·沃伦联合民主党参议员蒂娜·史密斯和杰夫·默克利于周日晚致函Meta、谷歌、亚马逊和微软的首席执行官,要求提供这些公司根据2025年'one big beautiful bill'法案就AI和数据中心开发所申报的税收减免,以及该法案通过前的游说活动的相关信息。信件引用企业纳税额下降而收入上升的情况,并要求在10月12日前答复。四家公司发言人暂未回应置评请求。
当事方说明的目的. 要求提供与AI和数据中心开发相关的税收减免申报以及2025年'one big beautiful bill'法案通过前游说活动的信息,并要求在10月12日前答复。
来源摘录
Sen. Elizabeth Warren, D-Mass., and other Senate Democrats sent letters to the CEOs of Meta, Google, Amazon and Microsoft seeking information on tax subsidies for AI and data center development they say was authorized by the GOP-led "one big beautiful bill" act.
Sen. Elizabeth Warren , D-Mass., led the letters, which were sent Sunday night and shared exclusively with CNBC, to the CEOs of the four companies asking for information on tax deductions they've claimed related to AI and data center development and on their lobbying efforts in the lead-up to the passage of the 2025 legislation, known more commonly as the "one big beautiful bill" act .
They requested answers from each company by Oct. 12.
2026
Twitch主播起诉亚马逊和Twitch涉嫌使用直播内容训练AI
提起诉讼
Twitch主播Warren Pandiscia在美国加州北区联邦地区法院对Twitch及其母公司亚马逊提起诉讼。诉讼指控两家公司在未经许可或未支付授权费的情况下使用其直播内容开发AI产品。根据起诉书,数据收集据称至少持续了两年,早于Twitch更新服务条款并增加AI退出选项。
来源摘录
Pandiscia alleged in his complaint filed in the U.S. District Court for the Northern District of California.
Twitch streamer Warren Pandiscia has sued Twitch and its parent company, Amazon, alleging that they used his streams to develop AI products without obtaining permission or paying licensing fees.
According to the complaint, the alleged data collection had been taking place for at least two years.
2026
亚马逊因未经授权销售“Shri Ram Mandir Ayodhya Prasad”商品被CCPA罚款10万卢比
罚款或处罚
印度中央消费者保护局(CCPA)对亚马逊处以10万卢比罚款,原因是其允许普通糖果以“Shri Ram Mandir Ayodhya Prasad”名义在线销售,且未获得Shri Ram Janmabhoomi Teerth Kshetra Trust的授权。CCPA驳回了亚马逊仅作为中介的辩解,责令其在15天内缴纳罚款,并将指令扩展至10家主要宗教机构的商品列表。
来源摘录
Amazon has been fined Rs 1 lakh by the Central Consumer Protection Authority (CCPA) for allowing ordinary sweets to be sold online as ‘Shri Ram Mandir Ayodhya Prasad’, with the consumer watchdog ruling that the e-commerce platform cannot avoid responsibility by describing itself merely as an intermediary, according to India Today.
The authority said the unauthorised commercial use of the temple’s name could hurt the religious sentiments of millions of consumers.
The CCPA has directed Amazon to deposit the Rs 1 lakh penalty within 15 days after finding that sweets sold under the ‘Bihari Brothers’ brand by Chandu Trading Company were marketed as Ayodhya Ram temple prasad without authenticated permission from the Shri Ram Janmabhoomi Teerth Kshetra Trust.
2026
亚马逊被罚款225万美元以了结司法部身份盗窃记录案
罚款或处罚
美国司法部表示,亚马逊将支付225万美元民事罚款,以了结其违反《公平信用报告法》的指控,即未能在30天内向身份盗窃受害者提供涉及潜在作案人的交易记录。联邦法官已作出合意命令,处以该罚款,并要求亚马逊在收到请求后30天内免费提供这些记录,并在其网站上发布通知说明受害者如何申请这些记录。
来源摘录
A federal judge has entered a stipulated order resolving allegations that Amazon violated the Fair Credit Reporting Act by failing to provide records, either at all or at least within 30 days of a request, of transaction records involving people believed to have fraudulently used victims' identification.
The order imposes a $2.25 million civil penalty and requires Amazon to provide those records, free of charge, within 30 days of a request, subject to verification of the victims' identity and claim of identity theft.
2026
消费者因海鲜可持续性标签起诉亚马逊
提起诉讼
消费者对亚马逊提起拟议集体诉讼,指称其平台和门店销售的海鲜环保标签误导消费者。相关指控尚未经过法院证实。
来源摘录
Filed in federal court in Seattle, the lawsuit accuses Amazon of “greenwashing”, using environmental language or imagery to make products appear more sustainable than the available evidence supports.
The lawsuit was filed on behalf of consumers including Madeleine Rogow of Los Angeles and Adam Sorkin of Chicago.
2026
圣迭戈男子因桌面火坑烧伤起诉亚马逊
提起诉讼
一名圣迭戈男子因使用桌面火坑后严重烧伤,起诉亚马逊及两家参与制造该产品的公司。其律师称,亚马逊因在网站上向消费者提供该产品、处理交易并从中获利而负有一定责任。
品牌回应
澄清 — Amazon
Amazon responded to NBC San Diego's request for an interview with a statement saying the products had been recalled and were no longer available on its website.
来源摘录
A San Diego man who served as a U.S. Navy helicopter search-and-rescue swimmer is suing Amazon and two companies involved in the manufacture of a tabletop fire pit after he suffered catastrophic third-degree burns to his face, neck and upper body.
Amazon responded to NBC San Diego's request for an interview with a statement saying the products had been recalled and were no longer available on its website.
The lawsuit names Amazon and two companies involved in the manufacture of the tabletop mini fire pits. Robinson alleges Amazon bears some responsibility because its website made the product publicly available to consumers, while the company processed the transaction and profited from it.
2026
参议院报告批评数据中心运营商对电网成本的立场
问题披露
美国民主党参议员的一份报告称,企业接受为数据中心专用基础设施付费,但反对承担与其设施相关的更广泛电网改进的全部成本。报告未具体说明哪些公司持有这些立场。来源报道未指明涉及的公司,也未就所述立场提供更多细节。
来源摘录
A report released Oct. 9 after a nearly yearlong inquiry by Democratic U.S. Sens. Elizabeth Warren, Chris Van Hollen and Richard Blumenthal said companies accepted paying for infrastructure dedicated to their sites but opposed requirements to cover the full cost of wider grid improvements tied to their facilities.
2026
地方反对数据中心开发
公众反弹
2026年,美国多个地方辖区的选民将审议限制数据中心开发的措施。在俄亥俄州桑伯里,一项拟议措施可能阻碍亚马逊提出的数据中心开发项目。该事件被报道为美国投票箱前对人工智能数据中心热潮的更广泛反弹的一部分。
来源摘录
Voters in 38 local jurisdictions will consider at least 41 measures that would delay, prohibit or impose new requirements on data centers, the sprawling facilities that provide the computing power required to run AI applications.
Baker, who is part of the advocacy group Conserve Ohio, said concerns about data centers’ electricity and water demands are driving the opposition.
In Sunbury, near Columbus, a measure that would ban data centers that use more than 25 megawatts of power could derail Amazon’s proposed $2 billion data center development.
2026
亚马逊阻止Meta的Muse接入亚马逊购物
问题披露
9月20日,GeekWire报道尝试让Muse接入亚马逊购物的用户开始看到提示:未经授权的AI Agent继续访问违反平台使用条款。亚马逊确认已经阻止Muse,并称此前曾要求Meta主动把购物网站排除在服务之外;亚马逊还对Agent没有表明身份以及账户凭证的处理提出异议,Meta公布的设计则称凭证进入安全存储、Muse本身看不到密码。
品牌回应
澄清 — Meta
Meta 公布的设计则称,凭证进入安全存储,Muse 本身看不到密码,安全存储并不能直接回答服务方是否同意代理访问。
来源摘录
亚马逊对 Agent 没有表明身份以及账户凭证的处理提出异议。Meta 公布的设计则称,凭证进入安全存储,Muse 本身看不到密码,安全存储并不能直接回答服务方是否同意代理访问。
9 月 20 日,GeekWire 报道,尝试让 Muse 接入亚马逊购物的人开始看到提示:未经授权的 AI Agent 继续访问,违反平台使用条款。亚马逊确认已经阻止 Muse,并称此前曾要求 Meta 主动把购物网站排除在服务之外。
2026
员工就亚马逊处理性侵报告提起诉讼
提起诉讼
亚马逊云服务员工劳拉·丹博姆在华盛顿州起诉亚马逊,指称公司对她报告一名高级经理涉嫌强奸一事的处理违反州法律并损害了她的职业发展。法院尚未对这些指控作出裁决。
品牌回应
否认 — Amazon
An Amazon spokesperson told NBC the company 'does not tolerate discriminatory harassment of any kind'
澄清 — Amazon
In a statement to NBC News, Amazon declined to comment on the case but insisted that it does not tolerate discrimination or harassment “of any kind.”
来源摘录
KUOW and the New York Post reported Danbom filed the lawsuit Tuesday, Oct. 20.
According to NBC News, Lisa McCarrick, a former regional manager for Amazon, has filed a lawsuit against a unit of the company in California. She filed her suit in the Superior Court of California on claims of retaliation, wrongful termination, failure to prevent discrimination, violating the state’s labor code and its Equal Pay Act.
Shaun Simmons filed a federal lawsuit against the retail giant Monday for pregnancy and gender-based harassment and discrimination.
2025
Prime 注册与取消和解
美国联邦贸易委员会宣布达成25亿美元和解,解决有关亚马逊在未获得充分同意的情况下让消费者注册Prime、并使取消变得困难的指控。这些指控通过法院批准的和解得到解决,而不是通过对每项有争议主张进行审判判决。
2025
2024
2023
2022
报道称亚马逊计划在员工应用中筛选关键词
问题披露
报道称亚马逊计划在其Shout-Outs员工应用中标记并屏蔽帖子中的某些关键词。亚马逊发言人Barbara M. Agrait表示,该项目尚未获批,可能会有重大变动或根本不会推出;她还质疑报道所述筛选词语的准确性。
品牌回应
澄清 — Amazon
If it does launch at some point down the road, there are no plans for many of the words you’re calling out to be screened. The only kinds of words that may be screened are ones that are offensive or harassing, which is intended to protect our team.
来源摘录
Amazon spokesperson Barbara M. Agrait told The Intercept that the program hasn’t been approved yet and may change significantly or never launch at all; however, The Intercept states that a pilot version of Shout-Outs will be launching later this month.
If it does launch at some point down the road, there are no plans for many of the words you’re calling out to be screened. The only kinds of words that may be screened are ones that are offensive or harassing, which is intended to protect our team.
Amazon is planning to flag and block posts that include certain keywords on an employee app, according to a report from