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Apteligent is a mobile application performance monitoring and analytics platform formerly known as Crittercism.

Last updated August 25, 2026

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Overview

Apteligent is a software platform focused on the performance, stability, diagnostics, and user-experience analysis of mobile applications. The business was formerly known as Crittercism Inc. and was headquartered in San Francisco. Its principal users included mobile developers, product managers, and other teams responsible for building, operating, and improving applications. The platform was designed to monitor application behavior in real time across a range of development environments, including iOS, Android, hybrid applications, and Unity-based applications. Its capabilities covered the detection and analysis of application failures, crashes, performance problems, and other operational issues that can affect the experience of mobile users. By connecting technical diagnostics with app-usage and ecosystem data, Apteligent positioned itself as a tool for both engineering troubleshooting and product decision-making. Apteligent also developed broader mobile ecosystem intelligence products. In 2016, it introduced a directory covering Android and iOS devices by geography and began publishing recurring reports concerning operating-system adoption, application performance, and platform stability. In April of that year, it partnered with London-based telecommunications analyst firm STL Partners on a quarterly report examining global mobile-carrier performance and the possible effect of network quality on application user experience. These activities extended the brand beyond crash monitoring into comparative market and network analysis. The platform was reported as being integrated into 23 million applications and associated with more than 9 billion monthly application launches, figures that indicated substantial reach within the mobile software ecosystem. Pokémon Go was cited as one prominent application using the service. The product therefore served both individual application teams and organizations seeking large-scale visibility into mobile software reliability and the conditions affecting users across devices, operating systems, geographies, and networks. On May 15, 2017, VMware announced that it would acquire Apteligent. The acquisition placed the mobile application-performance business within VMware's broader enterprise software portfolio. Reference material indicates that the product remained available following the transaction and that VMware later announced Workspace ONE Intelligence, a product that built on the acquisition. The current standalone status of the Apteligent brand is not established by the supplied sources.

History

Apteligent emerged from Crittercism Inc., a San Francisco software company focused on helping developers understand and improve the behavior of mobile applications. The business addressed a problem created by the rapid expansion of mobile software: applications had to operate across many device models, operating-system versions, network conditions, and development frameworks, making failures and performance degradation difficult to reproduce and diagnose. Under the Crittercism name, the company developed a platform for collecting operational information from mobile applications and presenting it to development and product teams. The service supported multiple mobile environments, including iOS and Android, as well as hybrid and Unity applications. Its functions included real-time monitoring of application diagnostics and failures, enabling teams to investigate crashes and other technical problems and to assess the stability of applications in use. The business later became known as Apteligent and broadened its scope beyond application-level diagnostics. In 2016, it launched a device directory covering Android and iOS products by geography. It also published monthly analyses of operating-system adoption, application performance, and stability. These reports reflected an effort to make the platform useful not only for resolving individual software defects but also for understanding the wider mobile ecosystem in which an application operated. In April 2016, Apteligent partnered with STL Partners, a London-based telecommunications industry analyst firm, to produce a quarterly report about global carrier performance. The partnership examined how differences in mobile networks could influence application user experience. This work connected application telemetry with external infrastructure conditions such as carrier and network quality, giving product teams another way to interpret regional performance differences. The platform was described as having significant scale, with integrations into 23 million applications and more than 9 billion monthly application launches. Pokémon Go was identified as one notable application using Apteligent. These figures positioned the service as a large source of mobile application performance data, although the supplied reference does not provide a detailed breakdown of customers, revenue, or geography. On May 15, 2017, VMware announced its acquisition of Apteligent. The transaction marked a strategic transition from an independent mobile analytics brand to a product associated with VMware's enterprise software business. The available reference states that the product remained available after the acquisition and that VMware subsequently announced Workspace ONE Intelligence, which built on the acquisition. The supplied material does not establish whether Apteligent continues to operate as a standalone commercial brand, so its present status is recorded as unknown.

  • 2017

    Acquisition announced by VMware

    [1]

    VMware announced its acquisition of Apteligent on May 15, 2017.

  • 2016

    Expansion into mobile ecosystem intelligence

    [1]

    Apteligent launched a geographic Android and iOS device directory and began issuing monthly reports on operating-system adoption, application performance, and stability.

  • 2016

    STL Partners reporting partnership

    [1]

    Apteligent partnered with STL Partners on quarterly analysis of global mobile-carrier performance and its effect on application user experience.

Products and positioning

A developer- and product-team-oriented platform for monitoring mobile application reliability and performance while using device, operating-system, geographic, and network data to explain differences in user experience.

  • Application performance management

    Mobile application diagnostics and monitoring

    Apteligent's core platform provided real-time visibility into mobile application failures, diagnostics, and performance. It was intended for development and product teams investigating crashes, stability problems, and variations in application behavior across iOS, Android, hybrid, and Unity environments.

  • Mobile market intelligence · 2016

    Mobile ecosystem data reports

    Introduced in 2016, this offering included a geographic directory of Android and iOS devices and recurring reports on operating-system adoption, application performance, and stability. It expanded Apteligent's role from application troubleshooting toward comparative ecosystem analysis.

  • Network performance intelligence · 2016

    Carrier performance reports

    Produced with STL Partners, the quarterly reports examined global mobile-carrier performance and considered how network conditions could affect the experience delivered by mobile applications.

Brand decisions

  • 2017

    VMware acquisitionM&A

    Background

    VMware announced the acquisition of Apteligent on May 15, 2017.

    Action taken

    VMware acquired Apteligent and incorporated its capabilities into VMware's broader software portfolio.

    Aftermath

    The product remained available according to the supplied reference, and VMware later announced Workspace ONE Intelligence as a product building on the acquisition.

  • 2016

    Broadened from app diagnostics into ecosystem intelligenceStrategy

    Background

    Apteligent operated in a mobile market where application behavior was influenced by device models, operating-system versions, geography, and network quality.

    Action taken

    The company launched device and operating-system reports and partnered with STL Partners on carrier-performance analysis.

    Aftermath

    The move expanded the brand's value proposition from technical failure monitoring to broader mobile performance and user-experience intelligence.

Sources1 sources

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