CallTrackingMetrics
Conversation analytics software for sales and marketing.
Last updated September 1, 2026
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- First read
- Nov 4, 2026
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- Nov 4, 2026
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Overview
CallTrackingMetrics (CTM) is a conversation analytics platform that helps businesses track and analyze calls, chats, and form fills to optimize marketing and sales. Founded in 2011 by Laure and Todd Fisher, the company is 100% founder-owned and profitable since day one.
History
CTM was founded in 2011 by husband and wife team, Laure and Todd Fisher, who still run and are involved in daily operations of the company today. In 2012, CTM made its official web debut and welcomed its first customer. In 2013, they moved into their first office space and hired their first employee. In 2014, they hit 500,000 monthly phone calls. In 2015, the integrated softphone was launched. In 2016, CTM landed on the Inc. 5000 list. In 2018, they introduced a dedicated... (truncated)
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