ChurnZero

ChurnZero is a customer success software platform for subscription businesses. Its official site describes it as an engine for customer growth powered by AI Agents that protect revenue, scale impact without added headcount, and drive customer value. The company states it was founded in 2015 and is a remote-first company with headquarters in Washington, D.C., and Amsterdam. Its stated mission is to help subscription businesses fight churn, drive revenue growth, and improve the customer experience by scaling digital customer success.

ChurnZero states it was founded in 2015 and is a remote-first company with headquarters in Washington, D.C., and Amsterdam. From day one, its mission has been to help subscription businesses fight churn, drive revenue growth, and improve the customer experience by scaling digital customer success. The company says it has a long history of customer success and software leadership, with a strong track record of industry firsts in customer growth technology. It now presents ChurnZero AI as accelerating that mission, giving every team the ability to run sophisticated, data-driven customer programs.

The platform and partner for customer growth, connecting customer data, purpose-built AI agents, and automation in a customer-first platform.

• ChurnZero AI Agents

  Purpose-built, embedded agents that act to automate tasks, execute on risk and opportunity, and personalize interactions at scale.

• ChurnZero AI

  An intelligence engine woven throughout ChurnZero that unites insights, automation, and autonomous operations.

• 2022.03.01

  Reported2022.03.01

  ChurnZero introduces Success Insights[5]ChurnZero 推出 Success Insightsprnewswire.com

  ChurnZero introduced Success Insights, a data analytics tool that uses customer usage data to help SaaS customer-success teams assess churn risk and identify factors associated with customer retention. The tool is available to ChurnZero customers with an enterprise account.

• 2021.03.04

  Reported2021.03.04

  ChurnZero raises $25 million in Series B funding[6]ChurnZero完成2500万美元B轮融资prweb.com

  ChurnZero announced that it had received $25 million in Series B funding led by JMI Equity; Baird Capital and Grotech Ventures also participated as returning investors.

• 2020.04.13

  Reported2020.04.13

  ChurnZero and ESG partner to offer digital customer success services[7]ChurnZero与ESG合作提供数字客户成功服务prweb.com

  ChurnZero announced a partnership with ESG to offer a Digital Customer Success Starter Pack to ChurnZero customers, including consulting and the creation of digital assets.

Read more

1. 1Customer Success Software for Customer Growth - ChurnZerochurnzero.com
2. 2About ChurnZero: Your platform and partner for customer successchurnzero.com
3. 3ChurnZero Customers: ROI & Impact - ChurnZerochurnzero.com
4. 4Partner Programs: Grow Awareness & Meet Customer Demands - ChurnZerochurnzero.com
5. 5ChurnZero 推出 Success Insightsprnewswire.com
6. 6ChurnZero完成2500万美元B轮融资prweb.com
7. 7ChurnZero与ESG合作提供数字客户成功服务prweb.com