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CIBI Information

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CIBI Information is a Philippine credit-information and business-information provider that supports risk assessment, compliance, background screening, and financial inclusion.

Last updated November 4, 2026

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Overview

CIBI Information, Inc., commonly known as CIBI, is a Philippine credit-information and business-information company. It traces its origins to a government-backed credit-information initiative established in response to concerns about rising failures among corporate borrowers. The organization was formed within the Central Bank of the Philippines, now Bangko Sentral ng Pilipinas, under the bank's Loans and Credit department. Its original purpose was to collect, analyze, and exchange information about individuals, companies, institutions, and other business concerns so that creditors, debtors, government agencies, and the wider public could make more informed decisions. The initiative was preceded by Letter of Instructions No. 1107, issued in 1981, which directed the Central Bank to examine the feasibility of creating and financing a credit bureau. Presidential Decree No. 1941 subsequently provided a formal legal basis for the bureau and recognized its role in supporting more rational and efficient credit processes in the Philippine economy. Credit Information Bureau, Inc. was incorporated on April 14, 1982, initially as a non-stock, non-profit corporation. In 1997, the organization was incorporated as a private entity and adopted the CIBI Information identity. Its commercial operations as a separate entity began on April 1, 1999. Following this transition, CIBI expanded beyond traditional credit-data exchange into broader business-information services. Its activities have included credit and risk reports, verification of corporate and personal information, compliance reports, supplier and trade-partner assessment, and background checking for employers and other organizations. The company has described its coverage as extending across national and international sources through relationships with local and foreign information and credit companies. CIBI's information-gathering model draws on records and contacts from both private and public institutions. Sources identified in reference material include the Philippine Securities and Exchange Commission, Department of Trade and Industry, Bangko Sentral ng Pilipinas, Land Transportation Office, and educational institutions. The company has also participated in professional and industry organizations associated with information technology and business processing, supply-chain management, retail, credit management, chambers of commerce, export processing, and human-resource management. The company became one of the organizations accredited by the Credit Information Corporation as a Special Accessing Entity in March 2016. It was identified as one of three accredited credit bureaus and the only local firm among them at that time. This accreditation connected CIBI to the Philippine national credit-information framework and strengthened its role in making credit data available to authorized users. CIBI has also been associated with financial-inclusion efforts. Its 2016 year-end reporting described credit-education activities in 30 of the Philippines' 71 provinces, reaching 1,337 attendees, 636 cooperatives, and 117 small and medium-sized enterprises. The reported geographic distribution concentrated on Luzon, with additional activity in the Visayas and Mindanao. The company has participated in credit-education initiatives facilitated by the Philippine Cooperative Central Fund Federation and the Credit Information Corporation, with an emphasis on helping underserved borrowers and enterprises understand credit information and scoring. The broader CIBI organization has maintained international links through the COFACE Credit Alliance Network, ASIAGATE, and the Business Information Industry Association. It has also worked with Consumer CreditScores Philippines, described as FICO's local scoring-service partner, on the rollout of the Global FICO Score in the Philippines, particularly for unbanked and underbanked consumers. In 2008, the company amended its articles of incorporation to add call-center, customer-management, and outsourced-business-process services. The amendment covered delivery through telephone, cable, facsimile, electronic mail, web chat, and related channels, and was approved by the Philippine Securities and Exchange Commission in June of that year. The amended ownership structure described in the reference material allocated 75% to Go Kim Pah Foundation and 25% to CIBI Foundation, Inc. CIBI's documented scope therefore spans credit and business information, verification and compliance, background screening, credit education, scoring-related services, and selected outsourced customer-management activities.

History

CIBI Information developed from a Philippine government initiative to establish a formal credit-information exchange system. In 1981, President Ferdinand Marcos issued Letter of Instructions No. 1107 in response to concerns about increasing failures among corporate borrowers. The instruction directed the Central Bank of the Philippines to assess the creation and funding of a credit bureau. The Central Bank responded by organizing a Credit Information Exchange System under its Loans and Credit department. The system was intended to collect and analyze information on individuals, institutions, companies, and other business concerns. It was also designed to support continuing data exchange among participating members and subscribers, provide an impartial information source for creditors and debtors, and assist public authorities with credit-information requirements. Presidential Decree No. 1941 strengthened the initiative by recognizing and supporting a credit bureau as a means of improving credit processes within the Philippine financial system and economy. Credit Information Bureau, Inc. was incorporated on April 14, 1982, as a non-stock, non-profit corporation. The organization operated within the context of a developing national credit-information infrastructure, with a mandate connected to the collection and exchange of data used in credit decisions. A significant institutional change occurred in 1997, when Credit Information Bureau, Inc. was incorporated as a private entity and became CIBI Information, Inc. The organization subsequently expanded its information coverage through affiliations with local and foreign credit and information companies. Commercial operations as a separate entity began on April 1, 1999. After privatization and commercialization, CIBI's scope broadened. It supplied information to businesses and individuals and supported risk-management processes involving customers, suppliers, trade partners, and employees. Services described in reference material include credit reports, business-information reports, compliance reports, legitimacy and capability checks, background screening, and validation of personal information. The company used records and information from government bodies, private institutions, schools, colleges, universities, and other sources. CIBI's institutional network includes Philippine business and professional organizations, such as the Philippine Chamber of Commerce and Industry, Credit Management Association of the Philippines, Cebu Association of Credit Practitioners, Mactan Export Processing Zone, and selected retail, supply-chain, information-technology, and business-processing groups. It also maintained international relationships through the COFACE Credit Alliance Network, ASIAGATE, and the Business Information Industry Association. CIBI Foundation, Inc. was identified as a founding member of the ASEAN Forum of Credit Rating Agencies, established in Bangkok in 1993. In April 2008, CIBI's board approved amendments to the company's articles of incorporation allowing it to operate call-center and customer-management activities and related outsourced business processes. The Philippine Securities and Exchange Commission approved the amended articles on June 16, 2008. The amended ownership structure described in the reference material gave 75% of the company to Go Kim Pah Foundation and 25% to CIBI Foundation, Inc. CIBI became part of the regulated Philippine credit-information environment in March 2016, when it was accredited by the Credit Information Corporation as a Special Accessing Entity. It was described as one of three accredited credit bureaus and the only local company among them. This role allowed it to participate in authorized access and use of credit information within the national system. The company has also presented itself as a participant in financial inclusion. Its 2016 year-end report described credit education in 30 provinces, reaching cooperatives, small and medium-sized enterprises, and individual attendees across Luzon, the Visayas, and Mindanao. CIBI further participated in credit-education programs connected with the Philippine Cooperative Central Fund Federation and the Credit Information Corporation. A strategic relationship with Consumer CreditScores Philippines supported work involving the Global FICO Score in the Philippines, with particular attention to people and businesses that were unbanked or underbanked. The available reference material does not establish a current chief executive, a current headquarters, a current website, financial results, or later corporate developments. The documented record nevertheless presents CIBI as a Philippine credit-information and business-verification organization whose activities extend from credit reporting into compliance, due diligence, screening, data validation, scoring support, education, and selected business-process services.

  • 2016

    Accredited as a Special Accessing Entity

    [1]

    CIBI was accredited by the Credit Information Corporation as a Special Accessing Entity.

  • 2008

    Business-process services added

    [1]

    The company approved amendments to expand into call-center, customer-management, and outsourced business-process services.

  • 1999

    Separate commercial operations begin

    [1]

    CIBI Information commenced commercial operations as a separate entity on April 1.

  • 1997

    Transition to a private CIBI entity

    [1]

    Credit Information Bureau, Inc. was incorporated as a private entity and became CIBI Information, Inc.

  • 1993

    CIBI Foundation joins ASEAN credit-rating forum

    [1]

    CIBI Foundation, Inc. was identified as a founding member of the ASEAN Forum of Credit Rating Agencies.

  • 1982

    Credit Information Bureau incorporated

    [1]

    Credit Information Bureau, Inc. was incorporated on April 14 as a non-stock, non-profit organization under the government-backed credit-information initiative.

  • 1981

    Credit-bureau feasibility directive

    [1]

    Letter of Instructions No. 1107 directed the Central Bank of the Philippines to study the establishment and funding of a credit bureau amid concerns about corporate-borrower failures.

Products and positioning

A Philippine-origin credit-information and verification specialist serving lenders, businesses, employers, accrediting bodies, and other organizations that require risk, compliance, legitimacy, and background information.

  • Credit information

    Credit information reports

    Reports that compile and organize available credit-related information about individuals, companies, institutions, and other business concerns. They support lenders, creditors, and business partners in assessing creditworthiness and managing exposure. The documented model relies on information from public and private sources and operates within the Philippine credit-information ecosystem.

  • Business information

    Business and corporate information

    Business-information services intended to help organizations evaluate companies, suppliers, trade partners, and other commercial counterparties. The work includes checking corporate identity, capability, legitimacy, and available compliance information using sources such as Philippine government agencies and business networks.

  • Screening and verification

    Background screening and verification

    Verification services for employers and other clients seeking to validate personal information and assess current or prospective personnel. CIBI's documented coverage includes background checking supported by local and international information sources and affiliations.

  • Compliance services

    Compliance and accreditation reports

    Reports prepared for accrediting agencies, industry partners, and organizations evaluating suppliers, trade associates, or other counterparties. These services are positioned around compliance, legitimacy, and risk-management requirements rather than consumer-facing financial products.

  • Financial inclusion

    Credit education and scoring support

    Educational and supporting services related to credit reports and credit scores. CIBI has participated in Philippine credit-education programs and worked with Consumer CreditScores Philippines on the rollout of the Global FICO Score, including efforts focused on unbanked and underbanked populations.

  • Business-process outsourcing · 2008

    Outsourced customer-management services

    A service area added to the company's corporate purpose in 2008, covering call-center and customer-management activities delivered through channels including telephone, electronic mail, web chat, facsimile, and related media.

Marketing campaigns

  • 2016Provincial credit-education program

    Philippines

    CIBI reported conducting credit education in 30 provinces, with participation from individuals, cooperatives, and small to medium-sized enterprises across Luzon, the Visayas, and Mindanao.

    Outcome. The reported program reached 1,337 attendees, 636 cooperatives, and 117 small and medium-sized enterprises.

  • Credit-education initiatives with Philippine cooperative and credit-information bodies

    Philippines

    CIBI participated in credit-education activities facilitated by the Philippine Cooperative Central Fund Federation and the Credit Information Corporation, supporting understanding of credit data and scoring.

Brand decisions

  • 2016

    Accept accreditation as a Special Accessing EntityOther

    Background

    The Philippine Credit Information Corporation was developing an authorized credit-information access framework.

    Action taken

    CIBI became one of three accredited credit bureaus and the only local firm identified as accredited as a Special Accessing Entity.

    Aftermath

    The accreditation positioned CIBI within the country's formal credit-information infrastructure.

  • 2008

    Expand into customer-management and business-process outsourcingStrategy

    Background

    CIBI sought to broaden its corporate activities beyond credit and business information.

    Action taken

    The board approved amendments to the articles of incorporation covering call-center operations, customer-management services, multiple communication channels, and related outsourced business processes. The Philippine SEC approved the amendments on June 16, 2008.

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