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Citizens Bank

争议事件

以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。

返回词条共 2 条

  1. 2026

    Citizens Securities 就前顾问事宜起诉 Ameriprise

    提起诉讼

    Citizens Securities 在马萨诸塞州联邦法院起诉 Ameriprise Financial 及前顾问 Darrell Smith。据报道，Citizens 指称，Smith 加入 Ameriprise 后招揽其原有客户，且 Ameriprise 使用了 Citizens 的商业秘密并采取不公平竞争手段。该诉讼涉及该顾问转投 Ameriprise 后的行为，以及该公司涉嫌使用保密信息。案件已在马萨诸塞州联邦法院提起。

    来源摘录

    • Citizen Securities (a broker/dealer wholly-owned subsidiary of Citizens Bank) filed the suit against Ameriprise and its former employee, Darrell Smith, in Massachusetts federal court last week, and claimed Ameriprise used “unfair methods of competition and committed unfair acts” when allegedly using Citizens’ trade secrets.
    来源

  2. 2020

    美国消费者金融保护局就信用卡争议处理起诉 Citizens Bank

    提起诉讼

    美国消费者金融保护局起诉 Citizens Bank N.A.，指称该银行违反《真实借贷法》，并未妥善处理信用卡账单争议及相关客户沟通。该诉讼针对该银行的信用卡争议处理及在此过程中与客户的沟通。诉讼于2020年1月30日提起。

    品牌回应

    • 否认 — Citizens

      Citizens said that the errors impacted 25,000 of its 1.2 million credit card customers and that it had already paid $750,000 in remediation to a “broader set of customers than required by law.”

    来源摘录

    • CPFB claims that the bank failed to properly manage and respond to credit card disputes from 2010 to 2015.
    • The Consumer Finance Protection Bureau on Thursday filed a lawsuit in the U.S. District Court of Rhode Island against Citizens Bank N.A., alleging that the bank violated the Truth in Lending Act for several years.
    • Citizens said that the errors impacted 25,000 of its 1.2 million credit card customers and that it had already paid $750,000 in remediation to a “broader set of customers than required by law.”
    来源