Recent events
Recent events tied to this brand in public sources.
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2026
ASIC files criminal charges against CBA over insurance sales
Thirty criminal charges were filed against Commonwealth Bank of Australia in the Federal Court over alleged mis-selling of consumer credit insurance. The allegations concern representations made between 2011 and 2015 that CreditCard Plus and Loan Protection policies had benefits that were partly or wholly unavailable to customers. The matter is being prosecuted by the CDPP following an ASIC investigation and referral.
2026
Commonwealth Bank launches PaidIt payout platform
Commonwealth Bank launched PaidIt, a platform that helps organisations manage payouts such as settlements, remediation payments and refunds by combining recipient verification, communications and payment delivery, including a recipient matching engine. PaidIt is already used within the bank in some cases and will be rolled out to additional CommBank business units and made available to Corporate and Institutional Banking clients over the coming months.
2022
Commonwealth Bank launches CanGive flood appeal
Commonwealth Bank announced CanGive, allowing customers to donate through the CommBank app, and said it would match donations up to $500,000. It also announced a $500,000 donation to support customers and businesses affected by flooding.
2022
CommBank app adds home-loan repayment alignment feature
Commonwealth Bank announced the launch of a feature in the CommBank app that lets customers align home-loan repayment dates and frequency with their regular salary payments.
2022
Indonesian family sues Commonwealth Bank
An Indonesian family is suing Commonwealth Bank, alleging that the bank failed to meet anti-money-laundering obligations and protect its customers after the family’s account was used in a money-laundering scam.
2021
Finance Sector Union files legal action against Commonwealth Bank
The Finance Sector Union launched legal action against Commonwealth Bank over the sacking of a home loan consultant who had discussed his pay with colleagues.
2021
CBA announces a 4% StepPay merchant transaction bonus
CBA announced a 4% bonus payment on eligible StepPay transactions processed by businesses over the Christmas period.
2021
CBA launches StepPay BNPL product
Commonwealth Bank of Australia launched StepPay, a buy now, pay later product that it says has no transaction fees for businesses.
2021
CommBank announces strategic partnership with Karta
Commonwealth Bank announced a strategic partnership with Karta that includes CBA investing new capital in Karta in exchange for a 20 per cent shareholding. Karta will be available to shoppers from early 2022.
2021
Commonwealth Bank and NSW Health expand translation support
Commonwealth Bank partnered with NSW Health to provide translation support for Sydney Local Health District’s COVID-19 support line. After a pilot involving CBA employee volunteers, the program opened to all CBA employees proficient in another language.
2021
CBA and Xpansiv enter strategic relationship
Commonwealth Bank of Australia and Xpansiv entered a Strategic Relationship Agreement to build trading infrastructure and grow Australia's voluntary carbon market.
2021
CBA invests $15 million in Xpansiv
CBA made a $15 million investment in Xpansiv as part of their agreement to develop Australia's voluntary carbon market.
2021
Colcambios Australia sues Commonwealth Bank over scam warning
Colcambios Australia sued Commonwealth Bank, alleging that the bank defamed the remittance service by telling customers they might be victims of a scam. The bank is defending the claim; the allegations are not established as findings.
2021
Commonwealth Bank shareholder seeks documents in court
A Commonwealth Bank shareholder took the company to court seeking access to documents about its decision to finance oil and gas projects despite their potential to breach Paris Agreement goals.
2021
Commonwealth Bank plans Klarna merchant-fee waiver for customers
Commonwealth Bank was reported to be planning to let its retail business customers accept Klarna payments in-store and online without merchant fees for six months. The article says the bank would announce the offer on Tuesday; it does not establish that the offer had begun.
2021
Commonwealth Bank experiences service outage
Commonwealth Bank experienced a technical outage affecting some merchant systems, NetBank access and some ATMs. The bank said it was urgently investigating and working to fix the issue, and apologized for the inconvenience.
2021
Commonwealth Bank agrees to sell its general insurance business to Hollard
Commonwealth Bank agreed to sell its Australian general insurance business to Hollard Group in a deal that could be worth $1 billion.
2021
Commonwealth Bank partners with BigCommerce
Commonwealth Bank entered into a partnership with BigCommerce to provide its business customers with an integrated offering for establishing and growing online stores.
2021
ASIC sues Commonwealth Bank over monthly access fees
ASIC commenced civil penalty proceedings against Commonwealth Bank of Australia, alleging that the bank charged monthly access fees to customers who were entitled to fee waivers. ASIC alleged that almost $55 million in fees were charged to nearly one million customers and more than 800,000 accounts. The source does not specify the filing date.
2021
Westpac and G8 Education sustainability-linked loan
Westpac announced that it structured a A$350 million sustainability-linked loan facility for G8 Education, with Westpac, Royal Bank of Canada and Commonwealth Bank of Australia appointed as joint mandated lead arrangers and bookrunners.