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ControlUp is a software company whose platform delivers Digital Employee Experience (DEX) and Autonomous Endpoint Management (AEM) for IT operations.

Last updated September 15, 2026

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Nov 4, 2026
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Nov 4, 2026

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Overview

ControlUp is a software company that provides an AI platform for IT operations, delivering Digital Employee Experience (DEX) and Autonomous Endpoint Management (AEM) in a single platform. The platform is built around real-time data, intelligent decisions, and automated action: continuously monitoring endpoints, apps, and infrastructure; using AI to analyze signals and recommend actions; and automating remediation. ControlUp states that over 2000 global enterprises trust it, and its about page reports 6M+ seats under management, 2000+ global customers, 4700+ certified ControlUp experts, 400 teammates worldwide, and 700+ partners and resellers worldwide. Its product line includes ControlUp ONE, ControlUp Real-Time DX, ControlUp for VDI, ControlUp for Desktops, Scoutbees, and the ControlUp Agent.

History

ControlUp describes its origin as a mission to give IT teams real-time visibility into the digital workspace, which evolved into a platform that can see problems, understand them, act on them, and automatically prevent the next ones. The company states this journey from reactive IT to autonomous operations happened through relentless focus, strategic acquisitions, and a team that keeps raising the bar. According to its about page timeline, in 2014 a VDI offering launched, bringing real-time desktop performance visibility, troubleshooting, and user-experience optimization to Citrix, VMware, Microsoft, and more. In 2016 a US office opened and ControlUp Insights launched, adding historical data and analytical reporting to complement real-time visibility. In 2018, ControlUp Real-Time DX was introduced, redefining IT monitoring, and the company celebrated 1000 customers. In 2020, UK and German offices opened and Scoutbees launched. ControlUp states it is now tried and trusted by 2,000+ global customers, including over a third of the Fortune 100.

Products and positioning

An AI platform for IT operations that unifies Digital Employee Experience (DEX) and Autonomous Endpoint Management (AEM), aiming to move IT from reactive support to autonomous operations.

  • ControlUp ONE

    Transforms DEX telemetry into a digital workplace that increasingly runs itself, with anomaly detection.

  • ControlUp Real-Time DX

    Redefines what IT monitoring can be, per the company's about page.

  • ControlUp for VDI

    Listed in the ControlUp Download Center alongside a VDI Console.

  • ControlUp for Desktops

    Listed in the ControlUp Download Center with Agents.

  • Scoutbees

    Launched in 2020 according to the company's about page timeline.

  • ControlUp Agent

    Agent software available from the ControlUp Download Center, with a current version of v9.2.5.776 released 10 September 2026.

Recent events

  • Reported

    ControlUp wins Gold at the 2021 International Best in Business Awards[6]

    The Globee Awards named ControlUp a Gold winner in the 2021 International Best in Business Awards, recognizing its Digital Experience Management platform as the Best Product to Reduce the Impact of COVID-19.

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Sources6 sources

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