Crem Helado
Crem Helado is a Colombian ice-cream company and brand owned by Grupo Nutresa.
Last updated August 25, 2026
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Overview
Crem Helado is a Colombian ice-cream company and consumer brand associated with industrial ice-cream production, mass-market frozen desserts, and a broad distribution network. Its history is commonly traced to 1955, when Horace Day, an American businessman living in Colombia, opened an ice-cream shop called Helados Chikos in Bogotá. The shop, located near Caracas Avenue and Calle 32, was unsuccessful, but the attempt established the entrepreneurial background from which the later industrial business developed. The more important organizational milestone came in 1964 with the creation of Tropicrem Ltda., the company identified with the beginning of industrial ice-cream production in Colombia. Tropicrem later became part of Meals S.A. after its acquisition in 1982. Meals provided the corporate platform through which the ice-cream business expanded and was subsequently integrated into the portfolio of Grupo Nutresa, one of Colombia's largest food groups. Grupo Nutresa acquired Meals in 2006, bringing Crem Helado into its branded-food structure. The brand's core business is ice cream and related frozen treats sold through retail and mobile or street-vending channels. Its distribution model has historically included independent hawkers and other small-scale sellers, helping the products reach consumers beyond conventional supermarkets and convenience stores. This route-to-market has also been a recurring subject of labor criticism, because workers and sellers connected with the hawker system have argued that their arrangements may not provide the protections associated with formal employment, including stable pay, pension access, unemployment protection, and other labor benefits. Meals also pursued activity outside Colombia's core ice-cream business. In 1992 it announced Country Hill, an orange-juice trademark. In 2003, Meals announced participation in Helados Melca in Panama, a venture involving Panamanian businesspeople and Nestlé's ice-cream division. The Panamanian trademark did not become a lasting operation, and Meals later withdrew from that market. By 2018, the business was reported to have generated income of approximately US$118.4 million and to have held 41.4% of Colombia's ice-cream market. Those figures describe the company's reported position for that year and should not be treated as current performance indicators. Crem Helado remains identified with the Colombian ice-cream market under Grupo Nutresa, although detailed current ownership, management, financial, and international operating information is not established in the supplied sources.
History
Crem Helado's origins are associated with Horace Day, an American businessman based in Colombia. In 1955, Day opened an ice-cream shop named Helados Chikos in Bogotá, near Caracas Avenue and Calle 32. The retail venture failed, but it is treated as an early predecessor to the later business. The decisive step toward a Colombian industrial ice-cream company occurred in 1964, when Tropicrem Ltda. was founded. Tropicrem began industrial ice-cream production in Colombia and supplied the manufacturing base from which the later Crem Helado operation developed. In 1982, Tropicrem was acquired by Meals S.A., a Colombian food company. The acquisition placed the ice-cream operation within a broader corporate food business and supported its development as a branded, mass-distribution activity. Meals subsequently explored adjacent categories and markets. In 1992, it announced Country Hill, an orange-juice trademark, showing that its activities extended beyond frozen desserts. In 2003, Meals announced participation in Helados Melca in Panama. That venture was formed between Panamanian businesspeople and Nestlé's ice-cream division, but the Helados Melca trademark did not become a durable operation, and Meals eventually exited the Panamanian market. A major ownership transition took place in 2006, when Grupo Nutresa acquired Meals S.A. The transaction brought the Crem Helado business into Grupo Nutresa's Colombian food portfolio. Under this ownership structure, Crem Helado continued to be associated with industrial ice-cream production and extensive distribution in Colombia. The company's route to market has included independent hawkers and other sellers operating outside conventional salaried employment. This model has been important to product distribution but has also generated criticism. Labor advocates, including SINALTRAINAL, have argued that certain arrangements leave sellers without pension access, unemployment benefits, fixed salaries, and other protections normally linked to formal employment. Critics have also alleged that working schedules and sales locations may fall outside accepted labor standards, with some sellers resorting to public transport or other unsuitable locations. During the COVID-19 pandemic, reduced demand reportedly intensified the economic pressure on some sellers and contributed to public protests and labor complaints. Reference material places the company at a strong position in Colombia in 2018, reporting approximately US$118.4 million in income and a 41.4% share of the Colombian ice-cream market. These are historical figures for that year. The supplied sources do not establish current revenue, market share, management, headquarters, website, or a detailed present-day product architecture. Crem Helado is nevertheless identified as an active Colombian ice-cream company and brand owned by Grupo Nutresa.
- 2018
Reported market leadership in Colombia
[1]Reference material reported income of approximately US$118.4 million and a 41.4% share of Colombia's ice-cream market for the year.
- 2006
Grupo Nutresa acquires Meals
[1]Grupo Nutresa bought Meals S.A., bringing Crem Helado into its food-company portfolio.
- 2003
Meals participates in Helados Melca in Panama
[1]Meals announced participation in Helados Melca, a Panamanian venture involving local businesspeople and Nestlé's ice-cream division. The venture later failed and Meals withdrew.
- 1992
Country Hill orange-juice trademark announced
[1]Meals announced Country Hill, an orange-juice trademark, extending its activity beyond ice cream.
- 1982
Meals S.A. acquires Tropicrem
[1]Tropicrem Ltda. was purchased by Meals S.A., placing the industrial ice-cream operation within a larger food company.
- 1964
Tropicrem Ltda. is founded
[1]Tropicrem Ltda. was established and began industrial ice-cream production in Colombia.
- 1955
Helados Chikos opens in Bogotá
[1]Horace Day opened the Helados Chikos ice-cream shop near Caracas Avenue and Calle 32 in Bogotá. The shop later failed, but it is regarded as an early origin point for the business.
Products and positioning
A mass-market Colombian ice-cream brand built around industrial production, wide distribution, and accessibility through both formal retail and independent vendors.
Ice cream and frozen desserts
Crem Helado ice cream
The brand's core offering is industrially produced ice cream and related frozen desserts for the Colombian mass market. The supplied references do not provide a complete current flavor, pack-size, or SKU catalogue, but they associate Crem Helado with broad distribution through retail outlets and independent hawkers.
Orange juice · 1992
Country Hill
Country Hill was an orange-juice trademark announced by Meals in 1992. It represents an adjacent beverage activity in the history of the company, although the supplied sources do not establish its current availability or whether it remains part of the Crem Helado business.
Controversies
Criticism of hawker and independent-seller labor practices
Crem Helado has faced criticism over arrangements involving hawkers and independent sellers. Labor critics argued that some participants could be excluded from pensions, unemployment benefits, fixed wages, and other employment protections, and that scheduling and selling conditions could fall outside labor standards. SINALTRAINAL organized protests calling for changes. The COVID-19 period reportedly intensified hardship for some sellers because demand declined.
Brand decisions
2006
Grupo Nutresa acquires Meals S.A.M&ABackground
Meals owned the ice-cream operation associated with Crem Helado and had previously pursued adjacent products and a Panamanian ice-cream venture.
Action taken
Grupo Nutresa purchased Meals S.A.
Aftermath
Crem Helado became part of Grupo Nutresa's branded food portfolio.
1982
Acquisition of Tropicrem by Meals S.A.M&ABackground
Tropicrem was the industrial producer associated with the development of Colombia's ice-cream industry.
Action taken
Meals S.A. acquired Tropicrem and incorporated the operation into its food-company structure.
Aftermath
The acquisition created the corporate platform through which the ice-cream business continued before Meals was later acquired by Grupo Nutresa.
Sources1 sources
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