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Demandforce

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An all-in-one, AI-powered patient communication platform designed to attract more patients and keep them coming back.

Last updated September 11, 2026

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Overview

Demandforce is described on its official site as an all-in-one, AI-powered patient communication platform designed to attract more patients and keep them coming back. Its About page states it was founded in 2003 by Rick Berry, who was soon joined by Sam Osman, with a mission to help small businesses thrive. The site lists features including an AI Receptionist, AI Intelligent Reviews, Demandforce Phone, online booking, email marketing, practice websites, appointment reminders, two-way text, mobile check-in, and postcards.

History

Demandforce's About page states it was founded in 2003 by Rick Berry, who was soon joined by Sam Osman, with a mission to help small businesses thrive in an evolving and increasingly complex connected world. The same page states that its volunteer and giving program, Demandforce Cares, was established in 2011.

Products and positioning

An all-in-one, AI-powered platform designed to attract more patients and keep them coming back.

  • AI Receptionist

    Powered by agentic AI, an always-on receptionist that understands intent and decides what to do next, from capturing patient details to routing requests and sending follow-ups.

  • AI Intelligent Reviews

    Automatically collects and shares patient reviews across trusted review sites, helping practices increase visibility in traditional searches like Google and AI searches like ChatGPT.

  • Demandforce Phone

    Combines a phone system with patient communication software to create an all-in-one communication system.

  • Online Booking

    Generates appointment requests across the web and fills the calendar 24/7.

  • Email Marketing

    Promotes the business using an email campaign builder and fully customizable templates.

  • Practice Websites

    Mobile-friendly websites for veterinary, chiropractic and vision care practices.

  • Appointment Reminders

    Automated appointment reminders and confirmations sent via text, email, and voice.

  • Two-Way Text

    Send quick updates and text back and forth with patients.

  • Mobile Check-In

    Limits waiting room capacity with a mobile appointment check-in process.

  • Postcards

    Brings in more patients with custom-designed postcards.

Recent events

  • Reported

    Demandforce launches Demandforce Phone[5]

    Demandforce announced the launch of Demandforce Phone, an integrated phone system for medical practices and other businesses to communicate with patients and customers.

  • Reported

    Demandforce releases mobile app[6]

    Demandforce released its HIPAA-compliant mobile app, enabling business users to manage appointments, receive notifications, and communicate with clients through the app.

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