Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2019
Supreme Court leaves Domino’s website accessibility ruling in place
Ruling
The U.S. Supreme Court denied Domino’s petition, leaving in place the Ninth Circuit ruling that the company must make its website and mobile app accessible under the Americans with Disabilities Act. The case followed a blind customer’s lawsuit alleging he could not order using screen-reading technology.
Stated objective. Domino’s said federal standards would provide a common path for businesses and non-profit institutions to meet accessibility needs.
Company response
Clarification — Domino’s
Although Domino’s is disappointed that the Supreme Court will not review this case, we look forward to presenting our case at the trial court. We also remain steadfast in our belief in the need for federal standards for everyone to follow in making their websites and mobile apps accessible.
Source excerpt
By denying their petition on Monday, the Supreme Court upholds the Court of Appeals decision.
a blind man named Guillermo Robles who sued the chain when he was unable to order pizza off the Domino’s website or mobile app even with screen reading technology.
The Supreme Court decision will leave the original ruling in place, which maintained that the company must make its website and mobile app accessible under the 1990 Americans with Disabilities Act.