Dualit
Corporate brand
UnclaimedDualit is a British manufacturer of commercial and domestic kitchen appliances, catering equipment, and coffee and tea capsules, best known for its robust toaster designs.
Last updated August 24, 2026
AI crawler reads
No AI crawler has read this profile yet.
Overview
Dualit is a British kitchen-appliance and catering-equipment brand founded in 1945 by German-born inventor Max Gort-Barten. The company developed from a small London engineering business into a manufacturer associated particularly with durable, repairable, heavy-duty toasters. Its early products were designed primarily for professional catering environments, where appliances needed to withstand frequent use, but the brand gained substantial recognition among domestic consumers from the 1970s onward and especially during the 1980s and 1990s. The name Dualit derives from Gort-Barten's first commercial product, the Dual-Lite electric heater. The heater was designed to direct warmth toward two parts of a room, and its name provided the basis for the later company identity. Dualit was incorporated as Dualit Ltd in 1948. In 1952, Gort-Barten designed a six-slot commercial toaster equipped with a manual ejector lever. This product established several characteristics that became closely associated with the brand: a substantial construction, serviceability, manual control, and suitability for high-volume use. The company's original Camberwell factory was compulsorily purchased by the government in 1954, after which Dualit moved to a new facility in Bermondsey in southeast London. During the 1960s Dualit broadened its commercial range with products including waffle irons, sandwich toasters, soup kettles, and cocktail shakers. Its toaster products began to enter domestic kitchens more visibly in the 1970s, while household demand accelerated in the 1980s. The company subsequently expanded into blenders, juicers, kettles, food-preparation equipment, fans, and hand dryers, while continuing to serve professional catering customers. In 2003, continued growth led Dualit to leave its London base for a larger facility in Crawley, West Sussex. The site occupies approximately 5,570 square metres according to the cited reference material. Engineering remains central to the brand. Traditional Dualit toaster elements use heating wire wound around a mica substrate. Mica is suited to heating-element production because it can be separated into thin sheets and withstands heat. In response to damage caused when users inserted knives or other objects into toaster slots, Dualit developed and patented the ProHeat element in 1999. The design increased the density of the heating-wire windings and added a protective mica layer intended to improve heat distribution and resist accidental intrusion. The technology received a Millennium Award and has been used in the Classic Toaster range, with replacement elements available. Dualit has also developed a beverage business. In 2012 it introduced NX Coffee Caps, a patented capsule range compatible with selected Nespresso machines as well as Dualit's own coffee equipment. Nestlé brought legal proceedings in 2013 alleging patent infringement, but the court ruled in Dualit's favour. Dualit later introduced compostable coffee capsules and, in 2014, launched tea capsules covering black tea, Earl Grey, green tea, and infusions. In 2020 the company worked with Hotel Chocolat on the Velvetiser, a machine designed to prepare hot chocolate. The brand's present portfolio therefore spans Classic and other toaster collections, kettles, food-preparation appliances, catering equipment, coffee machines, coffee capsules, tea capsules, and hot-chocolate equipment. Dualit continues to position itself around British design and engineering, robust construction, distinctive industrial styling, and products intended to be maintained rather than treated as disposable appliances. The company has remained closely associated with the Gort-Barten family: Max's son Leslie joined in 1972 and became managing director, while Leslie's son Alex joined the business after working as a product designer in London and Hong Kong.
History
Dualit was established in 1945 by Max Gort-Barten, a German-born inventor whose first commercial product was the Dual-Lite electric heater. The heater directed warmth toward two areas of a room, and its name later supplied the name Dualit. The business was incorporated as Dualit Ltd in 1948. Gort-Barten's most consequential early design was a six-slot commercial toaster introduced in 1952. It used a manual ejector lever and was intended for professional catering use, where durability and repeated operation were more important than the convenience features emphasized by many domestic appliances. The company's Camberwell factory was compulsorily purchased in 1954, leading to a move to a new plant in Bermondsey near the Old Kent Road. Demand grew as Dualit added products to its commercial range. In the 1960s the company developed waffle irons, sandwich toasters, soup kettles, and cocktail shakers. Although professional catering remained an important market, Dualit toasters increasingly appeared in domestic kitchens during the 1970s, and household demand rose sharply in the 1980s. The company responded by broadening its portfolio to include blenders, juicers, kettles, and other household appliances, as well as non-kitchen products such as pedestal fans and hand dryers. A defining part of Dualit's engineering story concerns its toaster heating elements. Since the early toaster designs, the company used heating wire wound around mica, a heat-resistant silicate material that can be formed into thin sheets. Dualit later developed the ProHeat element to address uneven heating and damage caused by users inserting knives or other implements into toaster slots. Patented in 1999, ProHeat used more wire windings per unit area and a thin mica coating intended to protect the element while allowing heat to pass through. The invention received a Millennium Award and became associated with the Classic Toaster range. The company moved from London to Crawley, West Sussex, in 2003. The new site provided approximately 5,570 square metres of space and supported the company's continued production of catering equipment and domestic kitchen appliances. Family involvement continued across generations. Leslie Gort-Barten, Max's son, joined the business in 1972 after training as an engineer and working in metal press-tool production. Leslie later became managing director. His son Alex trained in product design and worked in London and Hong Kong before becoming a company director. Dualit subsequently expanded into coffee and tea. Its first coffee capsules, sold as NX Coffee Caps, were launched in 2012 and designed to work with selected Nespresso machines as well as Dualit's own machines. Nestlé challenged the capsules in court in 2013, alleging patent infringement, but the decision went in Dualit's favour. Dualit added tea capsules in 2014 and later marketed both NX and compostable coffee capsules. Its beverage range includes espresso, lungo, decaffeinated coffee, English Breakfast tea, Earl Grey, green tea, and fruit or herbal infusions. In 2020 Dualit collaborated with Hotel Chocolat on the Velvetiser hot-chocolate machine. The move illustrated the company's continuing expansion from toasting and catering hardware into a broader beverage-appliance business. Dualit's overall identity remains based on robust construction, recognizable industrial design, commercial heritage, and an emphasis on replaceable or maintainable components. Its products have received recognition from organizations and publications including the Good Housekeeping Institute, the Great Taste Awards, and the Excellence in Housewares Awards.
- 2020
Velvetiser launches with Hotel Chocolat
[1]Dualit worked with Hotel Chocolat to create the Velvetiser hot-chocolate machine.
- 2014
Tea capsule range launches
[1]Dualit introduced patented capsules for tea.
- 2012
NX Coffee Caps launch
[1]Dualit entered the coffee-capsule market with NX Coffee Caps.
- 2003
Dualit moves to Crawley
[1]The company relocated to its present Crawley, West Sussex, site.
- 1999
ProHeat element is patented
[1]Dualit patented its ProHeat toaster element, later used in the Classic Toaster range.
- 1972
Leslie Gort-Barten joins the company
[1]Max Gort-Barten's son Leslie joined Dualit, continuing the family's involvement in the business.
- 1960
Commercial product range expands
[1]During the 1960s Dualit added products such as waffle irons, sandwich toasters, soup kettles, and cocktail shakers.
- 1954
Factory relocates to Bermondsey
[1]After the Camberwell factory was compulsorily purchased, Dualit moved to a new facility in Bermondsey.
- 1952
Six-slot commercial toaster is designed
[1]Max Gort-Barten designed a six-slot toaster with a manual ejector lever, establishing the product category most strongly associated with Dualit.
- 1948
Dualit Ltd is incorporated
[1]The company was formally incorporated as Dualit Ltd.
Products and positioning
Durable, design-led kitchen and catering equipment with a strong emphasis on engineering, heavy-duty construction, repairability, and distinctive British industrial styling.
Toaster
Classic Toaster
Dualit's best-known toaster family reflects the company's commercial heritage. The range is associated with substantial construction, manual controls, replaceable components, and the ProHeat element. Its styling and durability have helped it bridge professional catering and premium domestic use.
Toaster component · 1999
ProHeat element
The ProHeat element is a patented Dualit heating-element design introduced in 1999. It uses increased wire density around a mica substrate and a protective mica layer intended to improve heat distribution and reduce damage from objects inserted into the toaster.
Coffee capsules · 2012
NX Coffee Caps
NX Coffee Caps were Dualit's first coffee-capsule range, launched in 2012. The capsules were designed for compatibility with selected Nespresso machines and Dualit's own coffee machines. The range includes espresso, lungo, and decaffeinated styles.
Coffee capsules
Compostable Coffee Capsules
Dualit's compostable capsule range extends its coffee business beyond the original NX format. Cited examples include single-origin Indian Monsoon and Sumatra Mandheling coffees.
Tea capsules · 2014
Fine Tea Capsules
Introduced in 2014, Dualit's tea capsules include English Breakfast, Earl Grey, green tea, blackcurrant infusion, and peppermint infusion. They broadened the company's capsule offering from coffee into prepared tea beverages.
Hot-chocolate machine · 2020
Velvetiser
The Velvetiser is a hot-chocolate preparation machine developed by Dualit in collaboration with Hotel Chocolat. Introduced in 2020, it represents Dualit's expansion into specialized beverage preparation equipment.
Kitchen appliances
Kettles and food-preparation appliances
Dualit's wider domestic portfolio includes several kettle collections and food-preparation products. Historical diversification also included blenders and juicers, while the company continues to offer kitchen and catering equipment alongside its toaster and beverage lines.
Brand decisions
2020
Launch the Velvetiser with Hotel ChocolatProduct launchBackground
Dualit continued broadening its beverage-appliance portfolio beyond coffee and tea.
Action taken
The company collaborated with Hotel Chocolat to create the Velvetiser hot-chocolate machine.
Aftermath
The product added hot chocolate to Dualit's portfolio of specialized beverage equipment.
2014
Extend capsule strategy into teaProduct launchBackground
After launching coffee capsules, Dualit sought to apply its capsule format to other hot beverages.
Action taken
Dualit launched a range of multi-patented tea capsules.
Aftermath
The tea range became part of Dualit's broader coffee and tea capsule offering.
2012
Enter the coffee-capsule marketProduct launchBackground
Dualit had an established appliance business and expanded into portioned beverage preparation.
Action taken
The company launched NX Coffee Caps for compatibility with selected Nespresso machines and Dualit coffee machines.
Aftermath
The launch led to a patent dispute with Nestlé the following year, but the court decision favoured Dualit.
- Nestlé — Nestlé pursued litigation alleging that the compatible capsules infringed its patents.
Sources1 sources
Cite this profile: Cite the canonical profile. /brand-wiki/dualit · Editorial policy · How profiles are compiled