Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2020
Dunzo reports user-data breach
Issue disclosure
Dunzo was reported to have suffered a data breach in which a database containing users' contact details and email addresses was compromised. The company said credit-card information was not accessed; the number of users affected was not disclosed.
Company response
Investigation — Dunzo
The report notes that Dunzo has launched an internal investigation following the security breach.
Remediation — Dunzo
As a part of precautionary measures to ensure that user data is safe, Dunzo said it had taken steps to secure the gaps in its system and added additional layers of security protocols.
Clarification — Dunzo
It said that no information pertaining to credit card details of users was accessed.
Source excerpt
Google-backed delivery services startup says clients' payment information was not compromised.
Dunzo suffers data breach; users' phone numbers, email IDs exposed
The company said it has taken "swift action" to plug the security gap.
2019
Dunzo data breach
A June 2019 breach reportedly exposed data associated with approximately 3.5 million users, including names, email addresses, phone numbers and IP addresses.