Duress

Duress is an Australian lone worker safety brand founded in Melbourne in 2016. It provides a platform of wearable duress devices, a smartphone app, and a 24/7 monitoring centre that connects frontline workers to a live human operator within seconds. The company began as a way to help domestic violence victims raise an alert without escalating the situation, and that design constraint — silent activation, live video, and round-the-clock human response — shaped the products that followed. The Duress platform is built around four offerings: the Duress App (software-only smartphone duress), Phoenix (a credit-card-sized Bluetooth companion with a 12-month battery), Falcon (a 58-gram wrist-worn body camera with live streaming and a 2-day battery), and Eagle (a dual-1080p body-worn camera with on-device AI, 4G and Wi-Fi, designed for security, remote, and high-risk roles). Hardware starts at $149 for Phoenix, $499 for Falcon, and $999 for Eagle, with a $35 per user per month software subscription and optional 24/7 monitored response for an additional $5 per user per month. Duress serves more than 20,000 teams across Australia, New Zealand, and the United Kingdom. Its customers include McDonald's, G4S, Boeing, and the Department of Defence, alongside healthcare, government, retail, community services, transport and logistics, and utilities and resources organisations. The company's 24/7 Operations Centre is A1-graded by ASIAL in Australia and holds NSI Gold certification in the UK. Duress reports an average operator pickup time of seven seconds and 1.9 million monitoring hours daily, and is ISO 27001 certified. Headquartered in Melbourne, Duress operates in New Zealand and the United Kingdom. Its products are named after birds — Falcon, Phoenix, Eagle, and Pathfinder — reflecting the idea of fast escape and rapid response when something goes wrong.

Duress was founded in Melbourne in 2016 with a specific problem in mind: people in danger who could not call for help without making things worse. The first product was a discreet wearable that let someone raise an alert without their attacker knowing. That constraint — help must arrive without escalating the situation — shaped every design decision that followed, including silent activation, live video so operators know what they are walking into, and a monitoring centre staffed around the clock and graded at the highest level the industry certifies. From that starting point, Duress expanded into a broader lone worker safety platform. The company now offers four products: the Duress App (software-only smartphone duress), Phoenix (a credit-card-sized Bluetooth companion with a 12-month battery), Falcon (a 58-gram wrist-worn body camera with live streaming and a 2-day battery), and Eagle (a dual-1080p body-worn camera with on-device AI, 4G and Wi-Fi, designed for security, remote, and high-risk roles). Products are named after birds — Falcon, Phoenix, Eagle, and Pathfinder — because, in the company's words, birds get out, move fast, see everything, and do not wait for permission. Duress is headquartered in Melbourne with operations in New Zealand and the United Kingdom. Its 24/7 Operations Centre is A1-graded by ASIAL in Australia and holds NSI Gold certification in the UK, described as the highest independent ratings available in each market. The company reports an average operator pickup time of seven seconds, 1.9 million monitoring hours daily, and more than 20,000 teams protected. Customers include McDonald's, G4S, Boeing, and the Department of Defence, alongside healthcare, government, retail, community services, transport and logistics, and utilities and resources organisations. Duress is ISO 27001 certified.

• 2016

  Founded in Melbourne, Australia.

• Launched first discreet wearable for domestic violence victims.

• Expanded operations to New Zealand and the United Kingdom.

• 24/7 Operations Centre awarded A1 grading by ASIAL in Australia.

• UK operations achieved NSI Gold certification.

• Reached 20,000+ teams protected across four countries.

Premium lone worker safety platform combining discreet wearable hardware, live video/audio, and accredited 24/7 human monitoring for frontline teams.

• Duress App

  Software-only smartphone duress with silent SOS, live audio, live GPS, fall detection, team alerts, check-in and safety timers. From $35/user/mo.

• Phoenix

  Credit-card-sized Bluetooth companion with e-ink display, three dedicated buttons, 12-month battery, Qi wireless charging, IP67. From $149 + $35/user/mo.

• Falcon

  58-gram wrist-worn body camera with live streaming, 2-day battery, 90-minute full charge, 4G LTE + Wi-Fi + GPS, IP67, live video on alert, indoor location. From $499 + $35/user/mo.

• Eagle

  Dual 1080p body-worn camera with on-device AI, 4G + Wi-Fi, large touchscreen, HD body camera, live streaming, GPS, BLE beacons, Klick Fast mounting, MIL-SPEC rated, 7-day battery. From $999 + $35/user/mo.

1. 1Duress | Lone worker safety devices, app & 24/7 monitoringduress.com
2. 2Get a safety proposal for your team | Duressduress.com
3. 3About Duress - workplace & lone worker safetyduress.com
4. 4Compare devices: Falcon, Phoenix, Eagle and app | Duressduress.com
5. 5Duresswikidata.org