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eFax is a premium digital faxing service provided by Consensus Cloud Solutions, offering secure cloud fax for individuals, businesses, and regulated organizations.

Last updated September 15, 2026

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Overview

eFax is a premium digital faxing service supported by security measures and encryption protocols for small, medium and large businesses, provided by Consensus Cloud Solutions. It has been a world-leading online fax service for over two decades, serving millions of customers including Fortune 500 companies. Users can send and receive faxes from any internet-connected computer, tablet or smartphone, and store and retrieve faxes online in a searchable, auditable web-based environment. The portfolio includes eFax Personal, eFax Business, eFax Corporate, eFax Clarity, eFax Conductor, eFax Unite, and ECFax for federal government agencies.

History

eFax has been a world-leading online fax service for over two decades. From its beginnings as a digital cloud faxing organization, eFax, provided by Consensus Cloud Solutions, has evolved and spread out services to millions of customers servicing their digital faxing needs. Today, small, medium and large businesses, including Fortune 500 companies, use eFax to send and receive business faxes. These secure digital faxes are supported by security measures and encryption protocols that allow users to safely retrieve and store faxes through email as well as a cloud-based web app. eFax allows users to quickly and easily send faxes from any internet-connected computer, tablet or smartphone. With eFax, users can receive, review, edit, sign and send faxes from their email, and store and retrieve all faxes online in a searchable and auditable web-based environment protected by symmetric cryptography. This digital fax solution makes it possible to bring advanced healthcare standard HL7/FHIR structured data systems to medical practice, consistent with applicable HIPAA standards and other data protection regulations.

Products and positioning

A premium digital faxing service supported by robust security measures and encryption protocols for small, medium and large businesses.

  • eFax Personal

    For individuals: 200 monthly pages to the US and Canada, one user license, and local or toll-free fax number.

  • eFax Business

    For growing teams: 500 monthly pages to 51 countries, five user licenses, and a local or toll-free fax number with scalable options and volume discounts.

  • eFax Corporate

    HIPAA compliant cloud fax across Personal, Business, and Corporate plans.

  • eFax Clarity

    Uses purpose-built healthcare AI to extract and structure data from inbound faxes, scans, and PDFs.

  • eFax Conductor

    Bridges EHRs, networks, and applications with FHIR, HL7, REST, and DirectTrust support.

  • eFax Unite

    Healthcare interoperability platform that supports FHIR and HL7, secure messaging using the DirectTrust framework, and data fluidity through Carequality.

  • ECFax

    Enterprise Cloud Fax for federal government agencies, with FedRAMP Class D (High) Certification.

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