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Emerald People's Utility District

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Emerald People's Utility District (EPUD) is a consumer-owned municipal electric utility serving customers in Oregon, United States.

Last updated September 26, 2026

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Overview

Emerald People's Utility District (EPUD) is a municipal utility district in Oregon, United States, providing electric service to its community. As a consumer-owned utility, it operates under the governance of a Board of Directors and is accountable to the customers it serves. The district's official website offers a range of services including online account management through SmartHub, bill payment, outage reporting, and usage tracking. EPUD also promotes energy efficiency and renewable energy programs, and publishes a Manager's Message from General Manager Kyle Roadman. The utility engages with its customers through initiatives such as a strategic plan, a Green Grant program, scholarship opportunities, and community events. It emphasizes public power, safety, and ongoing system improvements across its service territory. EPUD's operations include power generation and a defined service territory, as indicated by its website's resources section. The utility communicates in both English and Spanish, reflecting its commitment to serving a diverse customer base. With a focus on reliability and customer service, EPUD continues to invest in infrastructure and programs that benefit its community.

History

Emerald People's Utility District (EPUD) is a municipal utility district in Oregon, United States, established to provide electric service to its community. As a consumer-owned public power entity, it operates under the governance of a Board of Directors elected by the customers it serves. The district's history is rooted in the public power movement, which aimed to provide reliable and affordable electricity through locally controlled, non-profit utilities. EPUD has grown to serve a defined service territory in Oregon, and its operations include power generation and distribution. Over the years, EPUD has focused on modernizing its infrastructure and expanding customer services. The utility has implemented online tools such as SmartHub for account management and outage reporting, and has introduced an outage map to improve communication during disruptions. It has also developed programs to promote energy efficiency and renewable energy, including incentives for ductless heat pumps and heat pump water heaters. Community engagement is a key part of EPUD's mission, evidenced by initiatives like the Green Grant program, which allows customers to vote on community projects, and scholarship programs for local students. The utility publishes a Manager's Message from General Manager Kyle Roadman, providing updates on strategic planning and operations. EPUD has also taken steps to serve Spanish-speaking customers, reflecting its commitment to inclusivity. In recent years, EPUD has undertaken system improvements across the district and has addressed challenges such as red flag warnings and wildfire risks. The utility continues to evolve, with a focus on reliability, safety, and customer service, while maintaining its identity as a consumer-owned public power provider.

  • Empowering Scholarship Program opens for applications.

  • 2026 Green Grant Program begins accepting applications.

  • Customer service becomes available in Spanish.

  • New outage map becomes available.

  • General Manager Kyle Roadman publishes Manager's Message on strategic plan feedback.

  • Green Grant voting extended after a tie between top finalists.

  • EPUD celebrates Public Power Week with a contest.

Products and positioning

Consumer-owned public power utility focused on reliability, energy efficiency, and community engagement.

  • Residential Electric Service

    Electricity distribution to residential customers.

  • Commercial Electric Service

    Electricity distribution to commercial customers.

  • SmartHub Online Account Management

    Online portal for bill payment, usage tracking, and outage reporting.

  • Green Grant Program

    Community grant program where customers vote on projects.

  • Ductless Heat Pump Incentives

    Rebates and incentives for energy-efficient heating and cooling.

  • Heat Pump Water Heater Incentives

    Incentives for installing energy-efficient water heaters.

Sources5 sources

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