Europ Assistance La Téléassistance

Europ Assistance La Téléassistance is a French brand of teleassistance — remote personal emergency response services — aimed at older adults, people losing their autonomy and people with disabilities. According to Wikidata, it is a French brand of in-home personal emergency response services for older adults, operated by OCEALIS, a subsidiary of the Europ Assistance Group. The brand's own website presents it as "La téléassistance senior par Europ Assistance Téléassistance", a service reachable 24 hours a day, 7 days a week, whose promise is summed up in the line "Vous vivez, nous veillons" (you live, we watch over you). The core offer is a monitored alarm system: a base unit at home plus a pendant or wrist-worn alarm button, or, for use outdoors, a mobile device carried at all times. A single press connects the user to a French-based teleassistance platform staffed around the clock. Operators assess the situation, alert relatives or emergency services, and can dispatch help. Optional fall detectors can trigger an automatic call if the user falls. The website states that more than 60,000 subscribers rely on the service each day. The brand markets a range of solutions. Its mobile teleassistance product, Géoveille®, is described as a discreet GPS-equipped device with a fall detector, presented as the number-one selling and most appreciated solution, suited to seniors who want to keep going out. Its home teleassistance product, Domveil Plus®, is positioned for people who want to keep living at home freely and autonomously. Beyond emergency response, the brand offers optional home-assistance services — housekeeping, home care aides, handyman and gardening work, meal delivery and grocery delivery — arranged through a network of approved providers, as well as psychological support. Europ Assistance La Téléassistance operates in France and communicates in French. Its parent structure is the Europ Assistance Group, a global assistance company, with the teleassistance activity run through OCEALIS. The brand's website notes a corporate renaming: "Nouveau nom, même engagement : Europ Assistance devient Redion" — a new name, same commitment, as Europ Assistance becomes Redion — signalling a change of group identity while the teleassistance service continues under its established positioning.

Europ Assistance La Téléassistance is the teleassistance brand of the Europ Assistance group in France. Wikidata describes it as a French brand of in-home personal emergency response services for older adults, operated by OCEALIS, a subsidiary of the Europ Assistance Group. The brand's website frames the service around a simple principle: being able to call for help at any hour, wherever you are. Its tagline, "Vous vivez, nous veillons", and the statement "L'assistance est notre métier" (assistance is our business) tie the teleassistance offer directly to the group's assistance heritage. The service model is built on a monitored platform reachable 24 hours a day, 7 days a week, staffed by teleassistants based in France. Users are equipped with a base unit at home and a pendant or wrist alarm, or a mobile device for use outdoors. When an alarm is triggered, operators assess the situation, contact relatives or emergency services, and coordinate access to the home through a designated trusted person ("parrain") holding keys. Optional fall detectors can place the call automatically. The website states that more than 60,000 subscribers use the service daily. Over time the brand has broadened from pure emergency response into a wider set of services. Its product line includes Géoveille®, a discreet GPS-equipped mobile teleassistance device with a fall detector, marketed as the number-one selling and most appreciated solution, and Domveil Plus®, a home teleassistance solution for living at home freely and autonomously. Beyond emergency calls, the brand offers optional home-assistance services — housekeeping, home care aides, handyman and gardening work, meal delivery and grocery delivery — routed through a dedicated department and a network of approved providers, plus psychological support. The brand's website also records a corporate identity change: "Nouveau nom, même engagement : Europ Assistance devient Redion" — Europ Assistance is becoming Redion, a new name with the same commitment. This indicates a rebranding at group level while the teleassistance service continues to operate under its established French positioning.

• Europ Assistance La Téléassistance operates as a French teleassistance brand under OCEALIS, a subsidiary of the Europ Assistance Group.

• The brand markets Géoveille®, a mobile teleassistance device with GPS and fall detection, described as the number-one selling and most appreciated solution.

• The brand markets Domveil Plus®, a home teleassistance solution for living at home freely and autonomously.

• The website announces a group rebranding: "Nouveau nom, même engagement : Europ Assistance devient Redion".

Senior and disability teleassistance: 24/7 monitored emergency response from a French-based platform, combined with optional home-assistance services, under the Europ Assistance (now Redion) group.

• Géoveille®

  Mobile teleassistance device with GPS and fall detector, described as the number-one selling and most appreciated solution, suited to seniors at home and on the move.

• Domveil Plus®

  Home teleassistance solution for living at home freely, autonomously and without risk.

• Fall detector

  Optional device that can trigger an automatic call if the user falls.

• Home-assistance services option

  Optional services arranged through a network of approved providers: housekeeping, home care aides, handyman and gardening work, meal delivery and grocery delivery.

1. 1Europ Assistance La Téléassistance | Téléassistance Senior et Personne Âgéeea-lateleassistance.com
2. 2Les services de téléassistance Europ Assistanceea-lateleassistance.com
3. 3Les services d'urgence Europ Assistanceea-lateleassistance.com
4. 4Services d'assistance à domicile Europ Assistanceea-lateleassistance.com
5. 5Europ Assistance La Téléassistancewikidata.org