Excel Solutions, Inc.
Corporate brand
UnclaimedExcel Solutions, Inc. is a Ronkonkoma, New York-based health information management company providing medical record indexing, managed HIM staffing, and human-in-the-loop document AI services to U.S. hospitals, health systems, medical groups, and clinics.
Last updated September 26, 2026
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Overview
Excel Solutions, Inc. is a privately held health information management (HIM) company headquartered in Ronkonkoma, New York, in the United States. Founded in 2005, the company specializes in medical record indexing and related HIM services for healthcare organizations, positioning itself as an extension of a client's own health information department rather than as a software vendor. Its core promise is fast, accurate, and HIPAA-compliant handling of inbound clinical and non-clinical documents, which its trained specialists index directly into the client's electronic health record (EHR) or document management system. The company serves hospitals and large health systems, multi-specialty and single-specialty medical groups, and outpatient or ambulatory clinics. Its services are built around time-sensitive documents: routing medical test results to the right providers for timely review, closing the loop on associated orders, entering discrete data, and following custom filing workflows tailored to each client's preferences. Excel Solutions states that it has 20 years of experience, a 99.9% indexing accuracy rate, and a turnaround time of under 24 hours, and that it processes more than 11,000 clinical and non-clinical documents each day. Beyond core indexing, Excel Solutions offers managed HIM staffing, in which dedicated indexers and quality assurance specialists work remotely from the company's secure, supervised delivery facility. These staff are described as full-time Excel Solutions employees rather than contractors, and they work inside the client's EHR following the client's established workflows and quality standards, while Excel Solutions handles recruiting, training, supervision, management, and quality auditing. The company also offers human-in-the-loop (HITL) services that add human oversight to AI-driven document processing: specialists work the exception queues produced by intelligent document processing (IDP) tools, audit automatically filed output, and verify document type, patient, encounter, and order before records are finalized. Excel Solutions emphasizes that it is vendor-neutral and EHR-agnostic, that it is HIPAA and HITECH compliant, and that it executes a Business Associate Agreement (BAA) before any work begins. Leadership includes Chairman and Co-Founder Raj Malik, who focuses on strategic oversight, scalable service delivery, and quality standards, and Chief Executive Officer and Co-Founder Ankur Malik, who leads corporate strategy and innovation. The company remains privately held and does not appear to be listed on a public stock exchange.
History
Excel Solutions, Inc. was founded in 2005 and is headquartered in Ronkonkoma, New York. From its early years, the company focused on health information management (HIM) work for U.S. healthcare providers, building a business around medical record indexing — the process of identifying, classifying, and filing inbound clinical and non-clinical documents into a patient's electronic health record (EHR) or document management system. Over two decades, Excel Solutions expanded its service model from indexing into adjacent HIM functions. It developed managed HIM staffing, in which the company recruits, trains, supervises, and quality-audits dedicated indexers and QA specialists who work remotely inside client EHRs from a secure, supervised delivery facility. It also built out document management and discrete data entry capabilities, and specialized in time-sensitive documents such as medical test results and associated orders, routing results to providers and closing the loop on orders within the client's system. By the 2020s, as healthcare organizations began adopting AI-based intelligent document processing (IDP) tools, Excel Solutions added human-in-the-loop (HITL) services. In this model, its specialists work the exception queues that AI document-processing tools inevitably produce — low-confidence matches, missing encounters, unusual document types, unreadable pages — and audit samples of automatically filed output, verifying document type, patient, encounter, and order before records are finalized. The company positions this as combining AI speed with human certainty. Across its history, Excel Solutions has emphasized compliance and quality: it states that it is HIPAA and HITECH compliant, executes a Business Associate Agreement (BAA) before any work begins, and is vendor-neutral and EHR-agnostic. It reports 20+ years of HIM experience, a 99.9% accuracy rate, a turnaround time of under 24 hours, more than 11,000 documents processed daily, and more than 5 million pages indexed annually. The company serves hospitals, health systems, medical groups, and outpatient clinics nationwide and remains privately held, led by co-founders Raj Malik (Chairman) and Ankur Malik (CEO).
- 2005
Excel Solutions, Inc. founded; begins providing health information management services to U.S. healthcare organizations.
Company develops managed HIM staffing service with dedicated indexers and QA specialists working remotely in client EHRs.
Excel Solutions adds human-in-the-loop (HITL) services to support AI-based intelligent document processing workflows.
Products and positioning
A vendor-neutral, EHR-agnostic HIM services partner that functions as an extension of hospital and clinic staff, combining 20+ years of indexing experience with HIPAA-compliant, high-accuracy document processing and human oversight of AI workflows.
Medical Record Indexing
Indexing of inbound clinical and non-clinical documents directly into client EHR or document management systems, with routing of test results, order close-loop, and discrete data entry.
Managed HIM Staffing
Dedicated, trained HIM staff and QA auditors provided as full-time Excel Solutions employees, working remotely in client systems under client workflows.
Human-in-the-Loop (HITL) Services
Specialists work AI exception queues and audit automatically filed output, verifying document type, patient, encounter, and order before records are finalized.
Document Management
Management and filing of clinical and non-clinical documents within client EHR and document management systems.
Sources5 sources
- 1Excel Solutions, Inc. | Medical Record Indexing & HIM Servicesexcel-solutions.net
- 2Health Information Management (HIM) Staffing Services | Excel Solutions, Inc.excel-solutions.net
- 3Human-in-the-Loop for Document AI | Excel Solutions, Inc.excel-solutions.net
- 4About Us | Excel Solutions, Inc.excel-solutions.net
- 5Excel Solutions - Wikidatawikidata.org
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