争议事件
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2022
得克萨斯州总检察长就涉嫌生物识别数据行为起诉Meta
提起诉讼
得克萨斯州总检察长办公室起诉Facebook母公司Meta,指称Facebook未经用户同意从照片和视频中采集并使用生物识别信息、与其他方分享信息且未及时销毁。Meta发言人称这些指控毫无根据,公司将积极抗辩。
品牌回应
否认 — Meta
A spokesperson for Meta said in an email: “These claims are without merit and we will defend ourselves vigorously.”
来源摘录
A spokesperson for Meta said in an email: “These claims are without merit and we will defend ourselves vigorously.”
The Texas lawsuit was filed in state district court in Marshall, Texas, where Paxton held a short press conference announcing the litigation.
The Texas Attorney General’s office is suing Facebook for allegedly violating state law when the social media platform captured and used biometric information from photos or videos uploaded to the site without users’ consent.
2021
土耳其竞争委员会下令临时限制 WhatsApp 数据共享条款
禁令或限制
2021年1月,土耳其竞争委员会针对 Facebook 与 WhatsApp 发布临时命令。在开展调查的同时,委员会要求 Facebook 自2021年2月8日起停止在土耳其实施 WhatsApp 用户数据共享条款,并要求在该日期前通知用户新条件已停止执行。该措施与委员会对 Facebook 和 WhatsApp 的调查相关。
土耳其竞争委员会在调查期间下令 Facebook 自 2021 年 2 月 8 日起停止在土耳其实施 WhatsApp 用户数据共享条款,并要求在该日期前通知用户新条件已停止执行。
来源摘录
Moreover, the decision states that, based on the grounds that the application of the practice may be subject to serious and irrevocable damages until the final decision has been given, interim measures within the framework of Article 9 of Law No 4054 must be taken, and thus in this context, Facebook must cease the terms of use regarding the data sharing of WhatsApp users in Turkey from 8 February 2021 and notify all users who do or do not accept the notification that it has stopped the execution of the new conditions involving data sharing by 8 February 2021.
Turkey’s competition watchdog on Monday launched an investigation into Facebook and WhatsApp over the messaging application’s changes to its data-sharing rules.
The Competition Board said its investigation would focus on whether Facebook and WhatsApp were in violation of Article 6 of Turkey’s competition laws, which bar companies from “abusing their dominant positions.”
2021
WhatsApp更新条款引发用户批评
公众反弹
WhatsApp要求用户接受更新后的条款,条款允许其与母公司Facebook分享更多信息,并推进广告和电子商务。用户批评了这一更新;不接受变更的用户将从2月8日起无法使用该服务。
当事方说明的目的. 通过让企业在平台上联系客户并销售产品,实现WhatsApp的商业化。
来源摘录
The update sparked criticism among users as they must accept the changes or see their access to the service – which also allows encrypted voice and video calls – cut off from Feb 8.
the popular messaging app WhatsApp asked its some two billion users on Jan 7 to accept new terms that will allow it to share more information with its parent company Facebook and roll out advertising and e-commerce.
Facebook aims to monetise WhatsApp by allowing businesses to contact their clients via the platform, even sell them products directly using the service as they already do in India.
2021
WhatsApp更新条款以允许与Facebook共享更多信息
问题披露
WhatsApp要求用户接受允许其与母公司Facebook共享更多信息的新条款。该更新引发用户批评;不接受变更的用户被告知将从2月8日起无法使用该服务。Facebook表示变更将于该日生效。
当事方说明的目的. Facebook表示,目标是通过允许企业在平台上联系客户并直接销售产品来实现WhatsApp的商业化。
品牌回应
澄清 — Facebook
"Privacy policy and terms updates are common in the industry and we're providing users with ample notice to review the changes, which go into effect on February 8th," a Facebook spokesperson said.
来源摘录
The update sparked criticism among users as they must accept the changes or see their access to the service -- which also allows encrypted voice and video calls -- cut off from February 8.
The popular messaging app WhatsApp asked its some two billion users on Thursday to accept new terms that will allow it to share more information with its parent company Facebook and roll out advertising and e-commerce.
The firm said the updated terms will allow additional sharing of information between WhatsApp with Facebook and its other applications such as Instagram and Messenger, such as contacts and profile data, but not the content of messages which remain encrypted.
2021
脸书恢复呼吁莫迪辞职的帖子并调查事件
公司回应
脸书在暂时屏蔽带有呼吁印度总理莫迪辞职标签的帖子后将其恢复。该公司称此前采取的行动是错误的,并表示正在调查事件经过。该事件涉及带有呼吁莫迪辞职内容的帖子,这些帖子在被恢复前曾被暂时屏蔽。脸书将此前的屏蔽描述为错误,并表示正在调查该事件的有关情况。
品牌回应
调查 — Facebook
这个话题标签已经恢复,我们正在调查事件经过。
来源摘录
在暂时屏蔽带有“呼吁印度总理莫迪辞职”标签的帖子后,28日脸书又将这些帖子恢复,称之前采取的行动是错误的。
这个话题标签已经恢复,我们正在调查事件经过。
2021
报道揭露Facebook应对账户数据泄露的策略
问题披露
一篇报道披露了一封Facebook内部邮件。邮件描述了将533 million名用户账户详情泄露事件说成常见行业问题并仅发布有限声明的策略。Facebook确认备忘录属实,称正在加强系统以防止抓取,并否认有不当行为,称相关数据是从网站公开信息中抓取的。
品牌回应
整改 — Facebook
We understand people's concerns, which is why we continue to strengthen our systems to make scraping from Facebook without our permission more difficult and go after the people behind it.
否认 — Facebook
It has denied any wrongdoing, saying that the data was scraped from publicly available information on the site.
来源摘录
Facebook confirmed the memo was genuine and told the BBC: "We understand people's concerns, which is why we continue to strengthen our systems to make scraping from Facebook without our permission more difficult and go after the people behind it."
An internal Facebook email, accidentally sent to Belgium-based Data News, has revealed its strategy for dealing with the leaking of account details from 533 million users.
Facebook said the data was old, from a previously reported leak in 2019. It has denied any wrongdoing, saying that the data was scraped from publicly available information on the site.
2021
Facebook因屏蔽《纽约邮报》文章而遭遇反弹
公众反弹
Facebook屏蔽用户分享一篇有关“黑人的命也是命”联合创始人豪宅的《纽约邮报》报道后遭遇反弹。《纽约邮报》称Facebook的决定“武断且可笑”。
来源摘录
Facebook faced a growing backlash on their own platform Friday after the social network blocked users from sharing a New York Post report on the luxury homes owned by a founder of ‘Black Lives Matter.’
The New York Post responded Friday after social media giant Facebook prevented users from sharing a story regarding the co-founder of ‘Black Lives Matter,’ labeling their decision “arbitrary and laughable.”
2021
特朗普起诉 Facebook、Google 和 Twitter
提起诉讼
2021年7月,唐纳德·特朗普对 Facebook、Google 和 Twitter 提起集体诉讼,指称这些公司审查用户内容。报道称,诉讼已在佛罗里达州南区提起。该诉讼以这三家科技公司为被告,指控其平台审查用户。
来源摘录
Former US President Donald Trump said he is filing class-action lawsuits against Facebook, Google, and Twitter and their executives, Mark Zuckerberg, Jack Dorsey, and Sundar Pichai respectively.
The lawsuits, filed in the Southern District of Florida, come after Twitter and Facebook booted him over risks of violence following the January 6 insurrection.
Filed in the U.S. District Court of the Southern District of Florida and backed by the concerningly named America First Policy Institute, the suit is also aimed at altering Section 230 of the Communications Decency Act
2021
Facebook就广告相关计划起诉四名越南籍人士
提起诉讼
2021年,Facebook宣布已起诉四名越南籍人士。据该公告,公司指称这四人入侵广告代理机构员工的账户,并利用这些账户投放未经授权的广告。该事件被报道为Facebook针对涉及这四人的一项广告相关计划提起的法律诉讼。公告确认被告为四名越南籍人士,并将所指行为描述为账户入侵和未经授权的广告投放。来源未提供有关案件结果的更多细节。
品牌回应
退款或补偿 — Facebook
In this case, Facebook refunded the victims and helped them secure their accounts
来源摘录
Facebook this week announced filing two lawsuits — one against an organization and its agents and one against four individuals in Vietnam — over advertising-related schemes.
Facebook also filed a lawsuit against California marketing company N&J USA Incorporated and its agents Mohit Melwani and Vishaal Melwani, for engaging in a bait-and-switch advertising scheme.
According to Facebook, four individuals residing in Vietnam employed session/cookie theft techniques to compromise the accounts of employees at advertising and marketing agencies, leveraging them to run unauthorized ads.
2021
Facebook 就帐户遭劫持及未经授权广告提起诉讼
提起诉讼
Facebook 表示已对四名居住在越南的人士提起诉讼,指控他们劫持帐户并刊登未经授权的广告。据报导,Facebook 表示受害者遭诈骗且帐户被盗用。该公司的公告将这起诉讼描述为针对帐户劫持及未经授权使用广告的回应,并称受影响用户遭到欺诈、帐户被接管。报导未进一步说明所指行为的细节或诉讼的结果。
品牌回应
退款或补偿 — Facebook
Facebook refunded victims
整改 — Facebook
helped them secure their accounts
来源摘录
Facebook refunded victims and helped them secure their accounts.
According to Facebook Director of Law Enforcement and Litigation Jessica Romero, four individuals living in Vietnam – NHT, LK, NQB and PHD – used “cookie stealing” or “session stealing” techniques to compromise personal accounts of employees of many advertising and marketing agencies, and then they ran unauthorized ads from these accounts.
In a blog posted on June 29, Facebook said it had filed two lawsuits against those who violated the Advertising Policies. The defendant in the first lawsuit is a California-based marketing company and agents. The second lawsuit is against a group of people living in Vietnam, who hijacked accounts to run illegal ads.
2021
欧盟法院裁定国家监管机构对 Facebook 的监管权限
裁决
欧盟最高法院裁定,在特定条件下,国家监管机构即使不是首席监管机构,也可将涉嫌违反 GDPR 的行为提交法院审理。该案源于 Facebook 对比利时数据监管机构管辖权的挑战;该机构试图制止 Facebook 通过社交插件中的 Cookie 跟踪比利时用户。
来源摘录
Under certain conditions, a national supervisory authority may exercise its power to bring any alleged infringement of the GDPR before a court of a member state, even though that authority is not the lead supervisory authority,
The EU top court got involved in the matter after a Belgian court sought guidance on Facebook's challenge to the territorial competence of the Belgian data watchdog, which was trying to stop it from tracking users in Belgium through cookies stored in the company's social plug-ins, regardless of whether they have an account or not.
The court's decision opens the gate for series of potential new sanctions.
2021
上诉法院维持驳回针对社交媒体公司的Pulse枪击案诉讼
裁决
联邦上诉法院维持驳回一宗诉讼的裁决。该诉讼指称Twitter、Google和Facebook应对2016年Pulse夜总会枪击案承担责任;法院表示,原告未能证明该袭击符合法律所定义的国际恐怖主义。
来源摘录
A federal appeals court Monday rejected a lawsuit alleging that Twitter, Google and Facebook should be held liable in the 2016 massacre at Orlando’s Pulse nightclub after Islamic State social-media posts radicalized shooter Omar Mateen.
A three-judge panel of the 11th U.S. Circuit Court of Appeals upheld a district judge’s decision to dismiss the lawsuit, which was filed by victims and estates of victims in the shooting that killed 49 people and wounded dozens of others at the LGBT club.
The ruling focused heavily on whether the plaintiffs had proven that Twitter, Google-owned YouTube and Facebook “aided and abetted” Mateen in violation of a federal law known as the Anti-Terrorism Act. The court’s 31-page ruling said the plaintiffs did not show that the attack was an act of international terrorism as defined under the law.
2021
约翰·斯托塞尔因事实核查标签起诉 Facebook
提起诉讼
约翰·斯托塞尔起诉 Facebook,指称该公司在他的两段视频上添加事实核查标签,构成诽谤。Facebook 表示认为该案毫无根据,并将进行辩护。
品牌回应
否认 — Facebook
We believe this case is without merit and we will defend ourselves vigorously against the allegations.
来源摘录
Stossel reportedly filed suit against Facebook for placing fact-check labels on his videos.
Facebook reportedly responded to Variety that the platform is ready to lock horns: “We believe this case is without merit and we will defend ourselves vigorously against the allegations.”
Stossel’s complaint alleged Facebook and its fact-checking partners “falsely attributed to Stossel a claim he never made, and on that basis flagged the content as ‘misleading’ and ‘missing context,’ so that would-be viewers would be routed to the false attribution statement,”
2021
Facebook回应有关用户安全和错误信息的报道
公司回应
Facebook回应媒体关于其未能保障用户安全、平台传播错误信息和仇恨言论的报道。公司提及其在安全方面的支出和人员投入;Nick Clegg称相关报道不公,并反驳了报道对Facebook研究及行动的描述。
品牌回应
否认 — Facebook
At the heart of this series is an allegation that is just plain false: that Facebook conducts research and then systematically and willfully ignores it if the findings are inconvenient for the company
来源摘录
Facebook fired back after a series of withering Wall Street Journal reports that the company failed to keep users safe, with the social media giant noting an increase in staff and spending on battling abuses.
Multiple media reports criticised Facebook for being a platform that spread misinformation and hate speech with no security of its users
At the heart of this series is an allegation that is just plain false: that Facebook conducts research and then systematically and willfully ignores it if the findings are inconvenient for the company
2021
莫斯科法院因未删除违禁内容对Facebook和Twitter罚款
罚款或处罚
在脸书品牌历史中记录的一起争议事件里,莫斯科法院因Facebook和Twitter未删除俄罗斯法律禁止的内容而对两家公司处以罚款。法院对Facebook处以2,100万卢布罚款,对Twitter处以500万卢布罚款。处罚涉及两家公司未遵守俄罗斯关于删除违禁内容的法律要求。该事件于2021年9月14日被报道。
来源摘录
Facebook was handed fines totalling 21 million roubles (about $288,000) while Twitter received fines of a total 5 million roubles (about $70,000).
A Moscow court has fined social media companies Facebook and Twitter for failing to delete content prohibited by Russian law, Zulfiya Gurinchuk, press secretary of the Moscow’s Tagansky District court, told RAPSI.
俄罗斯一家法院周二(9月14日)表示,已对美国社交媒体公司脸书(Facebook)和推特(Twitter)处以罚款,原因是它们未能删除被莫斯科指定为非法的内容。
2021
Facebook回应人工智能推荐错误
公司回应
Facebook的人工智能软件向观看一段黑人男性视频的用户提示可能想观看更多关于灵长类动物的视频,公司随后致歉。Facebook表示已停用该主题推荐功能,并正在调查错误原因。该事件涉及自动推荐提示,而非用户创建的内容,Facebook的声明针对该推荐功能及对错误原因的调查。
Facebook的人工智能软件向观看一段黑人男性视频的用户推荐更多关于灵长类动物的视频后,公司对此致歉。Facebook表示已停用该主题推荐功能,并正在调查错误原因。
品牌回应
道歉 — Facebook
A Facebook spokesperson told The New York Times on Friday, which first reported on the story, that the automated prompt was an "unacceptable error" and apologized to anyone who came across the offensive suggestion.
整改 — Facebook
The social media giant has since disabled the topic recommendation feature and says it's investigating the cause of the error, but the video had been online for more than a year.
调查 — Facebook
The social media giant has since disabled the topic recommendation feature and says it's investigating the cause of the error, but the video had been online for more than a year.
来源摘录
The social media giant has since disabled the topic recommendation feature and says it's investigating the cause of the error, but the video had been online for more than a year.
Facebook issued an apology on behalf of its artificial intelligence software that asked users watching a video featuring Black men if they wanted to see more "videos about primates."
2021
俄亥俄州总检察长就投资者披露问题起诉Facebook
提起诉讼
俄亥俄州总检察长戴夫·约斯特代表该州公共养老基金及其他Facebook投资者提起联邦集体诉讼,指称Facebook在产品可能造成的伤害(包括对儿童健康的影响)方面误导公众和投资者。Meta发言人称诉讼毫无根据,并表示公司将积极抗辩。
当事方说明的目的. 帮助投资者挽回损失,并要求Facebook改变做法,以确保今后不误导公众
品牌回应
否认 — Meta
Meta发言人发表声明称,这起诉讼“毫无根据”,并表示“我们将积极地进行自己辩护”。
来源摘录
Meta发言人发表声明称,这起诉讼“毫无根据”,并表示“我们将积极地进行自己辩护”。
俄亥俄州总检察官戴夫·约斯特(Dave Yost)提起诉讼称,Facebook在其应用可能对儿童健康产生的负面影响方面误导了公众。约斯特代表俄亥俄州的一家公共养老基金和其他Facebook投资者,以联邦集体诉讼的形式提起了这项指控。
“The bottom line is, there are substantial questions about the governance of Facebook. Do their policies what they say they mean? What are the internal procedures to make sure the policy is followed?” Yost said.
2021
俄罗斯法院裁定 Facebook 因违禁内容被判有罪
裁决
莫斯科地方法官法院依据俄罗斯行政法规裁定 Facebook 未按法律要求删除信息而有罪。据来源报道,大部分数额巨大的罚款与未经授权集会或集会号召相关的帖子有关。该裁决针对的是该平台未遵守俄罗斯的内容删除要求。
来源摘录
The court ruled that Facebook was found guilty under Part 2 Article 13.41 of the Code of Administrative Offenses of the Russian Federation (the owner of an information resource on the Internet that does not delete information or a webpage in the event when Russian law envisages such an obligation),
2021
Phhhoto 起诉 Facebook 涉嫌违反反垄断法
提起诉讼
Phhhoto 对 Facebook 提起反垄断诉讼,指称 Facebook 和 Instagram 克隆其应用,并利用市场份额使 Phhhoto 的业务落后。Meta 发言人称该诉讼毫无依据,Meta 将积极为自己辩护。
品牌回应
否认 — Meta
A Meta spokesperson declined the allegations and said, 'This suit is without merit and we will defend ourselves vigorously.'
来源摘录
A Meta spokesperson declined the allegations and said, 'This suit is without merit and we will defend ourselves vigorously.'
The suit claims that Facebook and Instagram then created a clone that does the same job and then used the market share to get the other app to fall behind in the race.
As Facebook Inc (FB) fights off a monopoly lawsuit charged by the FTC, another predicament hits the company as photo app Phhhoto has filed an antitrust lawsuit against the tech giant claiming that it has cloned their app and ruined their business.
2021
Science Feedback撤除错误标签并向Reason编辑致歉
公司回应
Science Feedback承认错误地将虚假信息评级用于Reason文章,撤除标签并致歉。Facebook表示,其事实核查合作方独立审核和评级内容,并负责处理申诉。
品牌回应
道歉 — Science Feedback
The flag has been removed. We apologize for the mistake.
来源摘录
“Thanks for reaching out and appealing directly to Science Feedback,” was the response he received from Facebook communications manager Ayobami Olugbemiga. “As you know, our fact-checking partners independently review and rate content on our apps and are responsible for processing your appeal.”
The flag has been removed. We apologize for the mistake.
Soave then reached out to both Facebook and Science Feedback seeking a correction or clarification and the fact-checking organization admitted that it had mistakenly flagged his article and agreed to remove the “false information” label.