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Faktor Zehn

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Faktor Zehn is a German software house providing Java-based core insurance software and consulting services to insurers in Germany, Austria and the Netherlands.

Last updated September 28, 2026

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Overview

Faktor Zehn is a German software house specialising in IT for the insurance industry. Founded in 2004, the company develops Java-based standard software for insurers and provides related consulting services. Its headquarters are in Munich, with additional offices in Cologne and Vienna. The company is part of the Convista group, with which it implements projects at customer sites. Faktor Zehn's core offering is the Faktor Zehn Suite, an end-to-end solution covering core insurance processes from product definition, quotation and application management, and policy administration through to claims management. The suite includes integrated reference models, sample products and processes, and is designed especially for composite lines and motor insurance. Additive modules include a flexible business partner system, a lean commission system, a printing solution, a customer portal for insurers, and a smart adapter for payment transactions. Modules can be used individually or combined to cover all core processes. The company serves more than 20 insurance customers, including some of the largest German insurers as well as insurers in Austria and the Netherlands. Named customers include Achmea, AOK Systems, AXA, BavariaDirekt, Debeka, DEVK, die Bayerische, Ecclesia, ERGO, GVV, HDI, Münchener Verein, NÜRNBERGER Versicherung, ProTect and Provinzial. Faktor Zehn has completed over 50 successful projects. More than 200 employees work in Germany and Austria on the mission to advance the digitalisation of insurance companies. Faktor Zehn positions itself as a partner for core insurance software, supporting customers in realising their IT strategies. The company also offers migration services to help insurers move legacy data into the Faktor Zehn Suite, including archiving, using a structured approach with specialised services and tools. Recent developments include a strategic partnership with codecentric cloud in the area of SaaS, and individual SaaS solutions for insurers.

History

Faktor Zehn was founded in 2004 as a software house for insurance systems. Since then, the company has offered Java-based insurance software and consulting services for insurance companies. It is part of the Convista group, and implements its software together with its parent company Convista at customer sites. The company has grown to more than 200 employees working in Germany and Austria. Its headquarters are in Munich, with additional locations in Cologne and Vienna. Over time, Faktor Zehn has completed more than 50 projects and its software is in productive use at over 20 insurance companies, including some of the largest German insurers as well as insurers in Austria and the Netherlands. Faktor Zehn's core product, the Faktor Zehn Suite, was developed together with customers specifically for composite lines and motor insurance. It covers all core insurance processes and offers integrated reference models as well as sample products and processes. The suite includes modules for product definition, quotation and application management, policy administration, and claims management, plus additive modules such as a business partner system, a commission system, a printing solution, a customer portal, and a payment transaction adapter. In recent years, Faktor Zehn has expanded its service portfolio to include migration and archiving services, helping insurers replace legacy systems and migrate data into the Faktor Zehn Suite. The company has also moved toward SaaS offerings, forming a strategic partnership with codecentric cloud in the SaaS area and promoting individual SaaS solutions for insurers. In 2026, Faktor Zehn contributed to a BCG Platinion article on closing the €5 billion automation gap in insurance.

  • 2026

    Strategic partnership with codecentric cloud in the SaaS area announced.

  • 2026

    Contribution to BCG Platinion article 'Closing the €5 Billion Automation Gap'.

  • 2004

    Faktor Zehn founded as a software house for insurance systems.

  • Faktor Zehn Suite developed together with customers for composite lines and motor insurance.

  • More than 50 successful projects completed and software in use at over 20 insurers.

Products and positioning

Partner for core insurance software, offering standard software with maximum flexibility for insurers' core processes.

  • Faktor Zehn Suite

    End-to-end solution covering all core insurance processes with integrated reference models and sample products and processes, developed for composite lines and motor insurance.

  • Product definition and modelling

    Central and cross-line product modelling.

  • Quotation and application management

    Module for managing quotations and applications.

  • Policy administration

    Module for policy administration.

  • Claims management

    Module for claims management.

  • Business partner module

    Flexible business partner system.

  • Commission system

    Lean commission system.

  • Printing solution

    Printing solution for insurers.

  • Customer portal

    Customer portal for insurers.

  • Payment transaction adapter

    Smart adapter solution for payment transactions.

  • Migration and archiving services

    Services to migrate legacy data into the Faktor Zehn Suite, including archiving, with a structured approach and specialised tools.

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