Firmao

Firmao is a cloud-based all-in-one business management software platform developed by a Polish software company of the same name. Founded in 2009 by Rafał Namieciński, Artur Młodziński, and Grzegorz Borkowski with support from EU grants, the platform was launched in 2010 on the Polish market and expanded to German and English in 2013. Since 2019, Firmao has been available in 12 languages and is sold worldwide. By 2023, the company reported over 100,000 paid and free users. The platform combines customer relationship management (CRM), enterprise resource planning (ERP), warehouse management (WMS), project management, invoicing, offers and orders, and task management into a single SaaS tool. It is designed to help businesses manage the entire company from one dashboard, with real-time data linking, automation, and AI features. Firmao also offers a mobile application and can integrate with over 1,000 external services, including Allegro, Shoper, CallHippo, iFon, Woodpecker, Google Calendar, and Gmail. According to a 2022 market study by Buzz Company, Firmao CRM was used by 7% of Polish B2B companies that use a CRM system, placing it 5th among cloud CRM systems and 1st among cloud CRM systems made in Poland. The company continues to develop its platform with AI and automation capabilities, positioning itself as an affordable and comprehensive alternative to more fragmented business software suites.

Firmao was founded in 2009 by Rafał Namieciński, Artur Młodziński, and Grzegorz Borkowski, with the support of European Union grants. The platform was launched in 2010 on the Polish market. In 2013, Firmao expanded its availability to German and English, marking its first step into international markets. Since 2019, the system has been available in 12 languages and is sold globally. By 2023, Firmao had over 100,000 paid and free users. According to a 2022 market study by Buzz Company, Firmao CRM was used by 7% of Polish B2B companies that use a CRM system, ranking 5th among cloud CRM systems and 1st among cloud CRM systems made in Poland.

• 2023

  Firmao reported over 100,000 paid and free users.

• 2022

  According to Buzz Company study, Firmao CRM used by 7% of Polish B2B companies using CRM, ranking 5th among cloud CRM systems.

• 2019

  System available in 12 languages and sold worldwide.

• 2013

  Expanded to German and English markets.

• 2010

  Platform launched on the Polish market.

• 2009

  Firmao founded by Rafał Namieciński, Artur Młodziński, and Grzegorz Borkowski with EU grants.

All-in-one cloud business management platform for SMEs, offering CRM, ERP, WMS, and more in a single affordable tool.

• Firmao CRM

  Customer relationship management tool for organizing contacts, sales history, and communication.

• Firmao ERP

  Enterprise resource planning module for managing business processes.

• Firmao WMS

  Warehouse management system for controlling product availability and automating warehouse documents.

• Firmao Invoicing

  Invoicing and finance module for issuing, editing, and receiving invoices, with automation and integration.

• Firmao Offers and Orders

  Tool for creating commercial offers and managing orders to shorten the sales process.

• Firmao Project Management

  Task and project management system (PMS) for organizing work.

• Firmao Mobile App

  Mobile application for accessing Firmao on the go.

1. 1Firmao CRM - Online Business Management Softwarefirmao.io
2. 2Firmao - Wikipedia (Portuguese)pt.wikipedia.org
3. 3Firmao - Wikidatawikidata.org
4. 4How to train an Chatbot with Custom Datasets by Rayyan Shaikh | Firmaofirmao.io
5. 5How Can Combining VoIP and CRM Boost Your Business? | Firmaofirmao.io
6. 6Why is it beneficial to integrate VoIP software into CRM? | Firmaofirmao.io