Fix72
Product brand
UnclaimedIndependent computer repair and IT support service based in Le Mans, France, serving individuals and small businesses across Sarthe.
Last updated September 28, 2026
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Overview
Fix72 is an independent computer repair and IT support brand based in Le Mans, in the Sarthe department of France. It is operated by Etienne Aubry, a self-described independent IT technician who has worked in the Le Mans area for more than ten years. The brand positions itself around the promise of "repairing rather than replacing" and emphasizes that a real technician — not a call center — answers customer calls. Its services are aimed at two main audiences: private individuals (particuliers) and small businesses (professionnels, TPE/PME). For individuals, Fix72 offers PC and Mac repair, screen repair, smartphone and tablet repair, virus removal, free antivirus guidance, recovery of hacked accounts, data recovery, network and WiFi setup, PC optimization, remote assistance, computer training, and help with online administrative procedures. For professionals, it provides website monitoring, sector-specific IT solutions, a "Forfait Sérénité Pro" subscription, website security audits, cyber-hygiene audits, IT audits, 3-2-1 backup, preventive maintenance, generative AI training, network infrastructure, remote assistance for small businesses, and web creation services including showcase sites, e-commerce stores, applications and CRM tools, website redesign, SEO audits, and web maintenance with 24/7 monitoring and backups. Fix72 also offers computer rental plans: an "Essentiel" entry-level laptop from €39/month, a "Confort" mid-range laptop from €55/month, and a "Pro" high-end laptop from €79/month, with maintenance, troubleshooting, and support included. The brand additionally provides a free scam detector for SMS, email, and URLs, and step-by-step emergency guides for hacked accounts, including bank accounts (PSD2 reimbursement procedure), Facebook accounts (recovery via Meta), and Gmail accounts (recovery via g.co/recover). A "Forfait Sérénité" is offered at €15/month with the first month free on intervention. Fix72 operates in Le Mans and across Sarthe, with remote assistance available more broadly. The website advertises availability seven days a week, a 4.9 rating from 13 reviews, and a 50% tax credit (crédit d'impôt) for eligible services. The brand is registered on Wikidata as a computer repair service in Le Mans, France.
History
Fix72 is an independent computer repair and IT support service based in Le Mans, in the Sarthe department of France. It is operated by Etienne Aubry, who describes himself as an independent IT technician based in Le Mans with more than ten years of experience. According to the brand's own website, Aubry has been working in the Le Mans area for over a decade, handling more than 500 interventions per year and covering the Sarthe department, with 24/7 telephone emergency support. The brand's public identity is built around a personal, local service model rather than a franchise or call-center operation. Its tagline promise is "Réparer plutôt que remplacer" (repair rather than replace), and it emphasizes that a real technician answers the phone. Fix72 serves both private individuals and small businesses (TPE/PME), offering on-site, remote, and workshop-based support. Over time, the service catalog has expanded from core computer repair into a broader range of IT and digital services. For individuals, this includes PC and Mac repair, screen repair, smartphone and tablet repair, virus removal, free antivirus guidance, hacked account recovery, data recovery, network and WiFi setup, PC optimization, remote assistance, computer training, and help with online administrative procedures. For professionals, Fix72 offers website monitoring, sector-specific IT solutions, a "Forfait Sérénité Pro" subscription, website security audits, cyber-hygiene audits, IT audits, 3-2-1 backup, preventive maintenance, generative AI training, network infrastructure, remote assistance for small businesses, and web creation services such as showcase sites, e-commerce stores, applications and CRM tools, website redesign, SEO audits, and web maintenance with 24/7 monitoring and backups. The brand has also introduced productized offerings, including computer rental plans (Essentiel, Confort, Pro), a monthly "Forfait Sérénité" subscription, a free scam detector for SMS, email, and URLs, and step-by-step emergency guides for hacked accounts (bank, Facebook, Gmail). It advertises a 4.9 rating from 13 reviews, availability seven days a week, and a 50% tax credit for eligible services. Fix72 is registered on Wikidata as a computer repair service in Le Mans, France.
Etienne Aubry begins working as an independent IT technician in Le Mans (more than 10 years of experience as of the website's publication).
Fix72 brand operates as a computer repair and IT support service in Le Mans and Sarthe, handling 500+ interventions per year.
Launch of productized offerings including computer rental plans (Essentiel, Confort, Pro) and the Forfait Sérénité subscription.
Introduction of free scam detector and hacked account emergency guides.
Products and positioning
Independent, local, human-first IT repair and support: "a real technician answers, not a call center," with a promise to repair rather than replace.
PC and Mac repair
Hardware and software repair for desktop and laptop computers of all brands.
Screen repair
Replacement and repair of damaged screens for computers, smartphones, and tablets.
Smartphone and tablet repair
Repair services for mobile devices.
Virus removal and antivirus guidance
Removal of malware and advice on free antivirus solutions.
Hacked account recovery
Assistance recovering compromised accounts, including bank, Facebook, and Gmail accounts.
Data recovery
Recovery of lost or deleted data from storage devices.
Network and WiFi setup
Installation and configuration of home and small business networks.
PC optimization
Performance tuning and cleanup of computers.
Remote assistance
Support provided remotely over the internet.
Computer training
Training sessions for individuals and professionals.
Website creation
Showcase sites, e-commerce stores, applications, and CRM tools.
Website security and SEO audits
Audits of website security, cyber-hygiene, and search engine optimization.
3-2-1 backup and preventive maintenance
Backup strategy and regular maintenance for businesses.
Computer rental
Laptop rental plans: Essentiel (from €39/month), Confort (from €55/month), Pro (from €79/month), with maintenance and support included.
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