GlobeGround India

GlobeGround India Pvt. Ltd. is an Indian airport ground handling company headquartered at Kempegowda International Airport in Devanahalli, Bengaluru. According to its official website, the company offers a complete ground handling package for all aircraft types, supported by state-of-the-art ground handling equipment and trained personnel. Its service portfolio covers ramp services, passenger services, representation and supervision, meet and greet, freighter handling and charter handling, giving airlines a 360-degree support value chain that can be tailored to individual customer requirements. The company was founded in 1999 as a joint venture with Deutsche Lufthansa AG, according to its own history page. It describes itself as a success story for the Bird Group, and states that due to the current ground handling policy of the Indian Government, GlobeGround India is now owned by the Bird Group. The organization says it gathered extensive experience operating in the Indian market in collaboration with international and experienced key players, resulting in high quality services delivered to customers. GlobeGround India positions itself as a people-centric company that invests in finding the right talent and in training teams through a mixture of classroom, electronic and practical training. It states that it is an OHSAS 18001:2007 certified company, and that its Quality Assurance Team ensures customer needs are attended to and services delivered in adherence to Service Level Agreements. Internal audits are conducted for all airport processes to ensure compliance with the Safety Management System defined by ICAO, the airport operator BIAL, concerned airlines and its own SMS. The company lists focus areas including Safety Management System policy structure, risk management, performance metrics, constant upgradation and partner feedback. Its services include ramp services such as aircraft loading and unloading, baggage sorting and BRS, interior cabin cleaning, transportation of passengers and crew between aircraft and terminal, cargo and mail sorting, sanitary and water services, and ground handling equipment supply. Passenger services include ticketing, check-in, departure and gate service, lost and found, lounge service, transfer and arrival services, and VIP service and special assistance. Representation, administration and supervision services include station representation and supervision, liaison with local authorities, flight operations assistance, AFP filing, weather briefing, and preparation and filing of reports, statistics and documentation. Meet and greet service is designed for VVIPs, VIPs, CIPs and special guests. Freighter handling covers pre-flight checks, pre- and post-flight documentation, transit and turnaround flights including special loads, arrival and departure safety checks, manual load and trim sheets, and liaison with government authorities. Charter handling serves both passenger and cargo aircraft with 24/7 assistance. The company has received recognition including BIAL Pinnacle Awards, with its website mentioning a BIAL Pinnacle Award for Transformational Process Idea 2016. GlobeGround India remains an active private company owned by the Bird Group, operating primarily in the Indian aviation ground handling market.

GlobeGround India was founded in 1999 as a joint venture with Deutsche Lufthansa AG, according to the company's own history page. The company describes itself as a success story for the Bird Group. It states that it gathered a plethora of rich experience while operating in the Indian market in collaboration with international and experienced key players, resulting in high quality services being delivered to its customers. The company further states that due to the current ground handling policy by the Indian Government, GlobeGround India is now owned by the Bird Group. This indicates a change in ownership structure from the original joint venture to full ownership by the Bird Group. Over the years, GlobeGround India has built a service portfolio covering ramp services, passenger services, representation and supervision, meet and greet, freighter handling and charter handling. Its website notes recognition including a BIAL Pinnacle Award for Transformational Process Idea 2016. The company remains active and headquartered at Kempegowda International Airport in Bengaluru, operating in the Indian aviation ground handling market.

• 2016

  Received BIAL Pinnacle Award for Transformational Process Idea 2016.

• 1999

  Founded as a joint venture with Deutsche Lufthansa AG.

Complete, tailored ground handling for all aircraft types with trained personnel and modern equipment, delivered under OHSAS 18001:2007 certification and ICAO-aligned safety management.

• Ramp Services

  Aircraft loading and unloading, baggage sorting and BRS, interior cabin cleaning, transportation of passenger and crew between aircraft and terminal, cargo/mail sorting, sanitary and water services, ground handling equipment supply.

• Passenger Services

  Ticketing, check-in, departure and gate service, lost and found, lounge service, transfer and arrival services, VIP service and special assistance.

• Representation, Administration and Supervision Services

  Station representation and supervision, liaising with various local authorities, flight operations assistance, AFP filing, weather briefing, preparation and filing of reports, statistics and documentation.

• Meet & Greet Service

  Designed to make airport experience memorable and faster for VVIPs, VIPs, CIPs and special guests, ensuring fast track arrival and smooth departure or efficient connection.

• Freighter Handling

  Pre-flight check, all pre- and post-flight documentation, transit and turnaround flights including special loads, arrival and departure safety checks, manual load and trim sheets, liaison with government authorities.

• Charter Handling

  Services for all passenger and cargo aircraft with highly qualified staff available 24/7, providing cost and time efficient services.

1. 1GlobeGround India Pvt. Ltd. - Ground Handling Bangaloreglobegroundindia.org
2. 2ABOUTglobegroundindia.org
3. 3SERVICESglobegroundindia.org
4. 4GlobeGround Indiawikidata.org