Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2021
Google offers commitments to UK competition watchdog
Company response
Google offered commitments to the UK Competition and Markets Authority in response to concerns about its plan to phase out third-party cookies. The proposed commitments include oversight of replacement technology and limits on the use and combination of user data; the article says they would apply globally if accepted.
Stated objective. To address the competition watchdog's concerns.
Company response
Remediation — Google
To address the concerns, Google on Friday offered a set of commitments including giving the Competition and Markets Authority an oversight role as the company designs and develops a replacement technology.
Source excerpt
The U.K. competition watchdog has been investigating Google’s proposals to remove so-called third-party cookies over concerns they would undermine digital ad competition and entrench the company’s market power.
If Google’s commitments are accepted, they will be applied globally, the company said in a blog post.
To address the concerns, Google on Friday offered a set of commitments including giving the Competition and Markets Authority an oversight role as the company designs and develops a replacement technology.
2021
EU preliminary report flags potential competition concerns in the smart-home and IoT sector
Issue disclosure
The European Commission's preliminary report on the Internet of Things said that a small number of companies, including Apple, might engage in anticompetitive conduct. The report did not conclude that Apple or other companies had violated competition law.
Source excerpt
初步报告并没有说苹果或其他公司违反了竞争法。
在所有消费物联网领域,大量受访者指出,开发新产品和服务的主要障碍是没有能力与Google、亚马逊和苹果竞争
一份关于物联网的初步报告得出结论,包括苹果在内的少数公司可能存在反竞争行为。
2021
Google agrees to pay €1.1 million in France over hotel ratings
Fine or penalty
Google agreed to pay €1.1 million to the French government over hotel ratings generated by Google Maps using its own scoring system instead of official tourism-department data. The report says the system violated French law.
Source excerpt
Google Maps does not use the official data from the French tourism department. Instead, it uses its own ratings thereby violating the law.
Google has agreed to pay 1.1 million euros to the French government for generating hotel ratings.
After the French authorities launched an investigation, Google changed the star rating standards.
2021
Class-action lawsuit alleges Flo Health and advertisers misused sensitive app data
Lawsuit filed
Madeline Kiss filed a putative class-action lawsuit against Flo Health and advertiser defendants, alleging that the companies exchanged confidential information and that Flo Health provided users’ intimate health details to third parties. These are allegations in the complaint, not a court determination.
Source excerpt
On Monday, Madeline Kiss filed a putative class-action lawsuit against Flo Health, Inc., and additional advertiser defendants including Google, LLC, Facebook, Inc., Appsflyer, Inc., and Flurry, Inc. over allegations that the companies conspired to exchange extremely private and confidential information for their own benefit.
The plaintiff alleged that Flo Health violated their own policy by knowingly giving users’ information to third parties including the advertiser defendants.
2021
France fines Google over hotel rankings
Fine or penalty
France fined Google €1.1 million over hotel and tourist accommodation rankings. A French consumer watchdog and finance ministry investigation found that Google had replaced the official Atout France ranking with its own criteria while using the same one-to-five-star system, which the authority said was confusing consumers.
Company response
Remediation — Google
Since September 2019, Google has "corrected their practices" and reverted to the official classification issued by Atout France.
Source excerpt
Since September 2019, Google has "corrected their practices" and reverted to the official classification issued by Atout France.
The watchdog found that Google had replaced the Atout France ranking with their own criteria, but had used an identical system of 1 to 5 "stars", which was "highly confusing" for customers.
France has fined Google €1.1 million for allegedly "misleading" consumers with their rankings of hotels and other tourist accommodations.
2021
Google blocks hate-related terms from YouTube ad targeting
Company response
After The Markup reported that advertisers could use hate-related terms to find YouTube videos for ad placement, Google said it blocked terms associated with hate speech from being used as ad keywords and acknowledged that the identified terms should not have been searchable.
Company response
Remediation — Google
Google says it has blocked several terms associated with hate speech from being used as ad keywords on YouTube videos.
Source excerpt
The Markup found terms like ‘white power’ could be used to find videos for ad placement
Google says it has blocked several terms associated with hate speech from being used as ad keywords on YouTube videos.
Google offered advertisers hundreds of millions of choices for YouTube videos and channels related to White supremacist and other hate terms when we began our investigation, including “all lives matter”—a phrase frequently used as a dismissive rejoinder to Black Lives Matter—and “White lives matter”—which the Southern Poverty Law Center describes as both a neo-Nazi group and “a racist response to the civil rights movement Black Lives Matter.”
2021
Ohio attorney general sues to classify Google as a public utility
Lawsuit filed
Ohio Attorney General Dave Yost filed a lawsuit seeking to have Google declared a common carrier or public utility and to require it to give competitors equal rights rather than prioritize its own products and services. The lawsuit alleges Google uses its search dominance to steer Ohioans to its own products.
Stated objective. The lawsuit seeks to have Google declared a public utility and to prevent it from favoring its own products.
Company response
Denial — 谷歌
这起诉讼并没有事实和法律依据。
Source excerpt
The state of Ohio on Tuesday filed an unprecedented lawsuit calling on a local court to declare Google as much a public utility as an electric company.
Google said the lawsuit had no basis in fact and that it will defend itself in court.
Yost accused Google of favoring its own products, websites, and services in search results, putting competitors at a disadvantage.
2021
Turkey fines Google for abuse of dominant position
Fine or penalty
Turkey's Competition Board fined Google more than 296 million lira for abusing its dominant position in search engine services. The regulator said Google had favored its own accommodation price-comparison and local search services over competitors.
Source excerpt
In a statement, it said Google had favored its own price comparison for accommodations and its local search services over those of competitors.
Turkey’s Competition Board has again fined Alphabet Inc’s Google, this time to a tune of more than 296 million Turkish ($36.65 million), for allegedly abusing its dominant position in the search engine services, reported Reuters and Daily Sabah.
Turkey's Competition Board has fined Alphabet Inc's Google more than 296 million lira ($36.65 million) for abusing its dominant position in search engine services, the regulator said on Wednesday.
2021
Pixel March update linked to wireless charging problems
Issue disclosure
Users reported that after installing Google's March update, some Pixel phones using third-party wireless charging solutions could not charge wirelessly or stopped charging at 91%. The reports said Google's Pixel Stand was unaffected; the articles reported that Google had not provided an effective solution.
Source excerpt
受影響的用戶囊括 Pixel 3、Pixel 4 與 Pixel 5 系列,全部為採用非官方無線充電方案,Google 自家 Pixel Stand 無線充電座則不受影響。
Google 至今未有提供有效的解決方案,用戶只好暫時改用有線充電。
最近有用戶投訴在升級早前釋出的 3 月份更新後,無線充電功能就無法正常使用。
2021
Google pledges changes to research oversight
Company response
Google said it would change procedures for reviewing scientists’ work after internal concerns over the integrity of its AI research. The announced changes include a project-risk questionnaire and clarification of the “sensitive topics” review rules.
Stated objective. To help regain trust, according to Google Research executives.
Company response
Remediation — Google
Teams are already trialing a questionnaire that will assess projects for risk and help scientists navigate reviews
Clarification — Google
he had tasked a senior research director, Zoubin Ghahramani, with clarifying the rules
Source excerpt
Jeff Dean, Google's senior vice president overseeing the division, said Friday that the "sensitive topics" review "is and was confusing" and that he had tasked a senior research director, Zoubin Ghahramani, with clarifying the rules, according to the recording.
Alphabet Inc's Google will change procedures before July for reviewing its scientists' work, according to a town hall recording heard by Reuters, part of an effort to quell internal tumult over the integrity of its artificial intelligence (AI) research.
Teams are already trialing a questionnaire that will assess projects for risk and help scientists navigate reviews, research unit Chief Operating Officer Maggie Johnson said in the meeting.
2021
Italy fines Google for blocking Enel X app access
Fine or penalty
Italy's competition authority fined Google €100 million, finding that Google abused its market position by refusing Enel X Italia interoperability with Android Auto and limiting users' access to the app.
Company response
Denial — Google
In response to the ruling, a Google spokesperson said: “We disagree with [the] authority’s decision and we will review our options.” The representative rejected the claim that it had abused its market position to block the app, arguing its “goal is to allow even more developers to make their apps available over time” but apps must comply with “strict guidelines” and safety standards before being approved.
Denial — Google
A Google spokesman in Italy said that Google with all due respect does not agree with the decision of the antitrust regulator and will study the documents to decide on its next steps.
Source excerpt
Italy’s competition authority has fined Google €100 million ($120 million) for abusing its market position to block the Enel X app from the Play Store.
In response to the ruling, a Google spokesperson said: “We disagree with [the] authority’s decision and we will review our options.” The representative rejected the claim that it had abused its market position to block the app, arguing its “goal is to allow even more developers to make their apps available over time” but apps must comply with “strict guidelines” and safety standards before being approved.
“By refusing Enel X Italia interoperability with Android Auto, Google has unfairly limited the possibilities for end users to avail themselves of the Enel X Italia app when driving and recharging an electric vehicle,” the antitrust regulator stated.
2021
Italy fines Google over Android and Google Play conduct
Fine or penalty
Italy's competition watchdog said it fined Google €102 million for abuse of its dominant position involving Android and Google Play. The regulator said Google had not allowed Enel X's JuicePass app to operate on Android Auto and requested that Google make the app available there.
Company response
Denial — Google
Google however has denied this
Source excerpt
On top of the fine, the regulator said it had requested Google make JuicePass available on Android Auto.
The regulator said Google did not allow JuicePass, an electric vehicle (EV) services app from Enel X, to operate on Android Auto - which allows apps to be used while driving - unfairly limiting its use while favouring Google Maps.
Italy’s competition watchdog said on Thursday (13 May) it had fined Google (GOOGL.O) €102 million ($123 million) for abuse of its dominant position due to its Android mobile operating system and app store Google Play.
2021
Google reaches private settlement with former employee
Settlement
Google reached a private settlement with former employee Laurence Berland, who said he was fired because of workplace activism. The NLRB approved the settlement in July, and the records did not list its terms.
Company response
Denial — Google
Google has previously denied any wrongdoing.
Source excerpt
Google has reached a private settlement with an employee who said he was fired because of workplace activism, Bloomberg reported Wednesday.
The National Labor Relations Board (NLRB) approved the private settlement between Google and Laurence Berland, a software engineer, in July, the publication reported, citing agency records obtained via the Freedom of Information Act.
All four ex-Google employees denied violating Google's policies and filed complaints via the National Labor Relations Board (NLRB) in December 2019, alleging that Google terminated their contracts in an attempt to crush unionization efforts.
2021
Google faces backlash over diversity lead’s past comments
Public backlash
Google faced backlash after past comments by its diversity strategy and research lead, Kamau Bobb, about Jewish people resurfaced. The article reports calls for Google to fire Bobb; it does not report a Google response.
Source excerpt
There have been calls for the tech giant to fire Bobb over the post, including from the Jewish human rights organization Simon Wiesenthal Center, which saw the Washington Free Beacon’s article.
A suggestion by a current Google staffer named Kamau Bobb years ago in his personal blog that Jews have an "insatiable appetite for war and killing" on behalf of Israel has come under renewed scrutiny this week.
Google was met with swift backlash on Tuesday after it announced that schools using Google’s K-12 software will not be able to use Search unless they opt in to using AI tools.
2021
Some Pixel phones lose HD Netflix playback after firmware update
Safety incident
Users of some Pixel 4, Pixel 4a and Pixel 5 phones reported that after updating their phones they could no longer watch Netflix streams in HD; the article attributes the issue to Widevine DRM downgrading from L1 to L3 after the update.
Source excerpt
部分 Pixel 4 / 4a / 5 手機用戶反映,在更新完手機之後,手機就無法觀看 HD 畫質的 Netflix 串流影片,而這問題的背後原因則與手機內建的 Widevine DRM 技術有關,在更新後它支援的等級從 L1 降至 L3
2021
Google removes search result and apologizes after Kannada-language backlash
Company response
After a search result showed Kannada as the ugliest language in India and prompted protests, Google removed the result and issued an apology.
Company response
Apology — Google
Remediation — Google
Source excerpt
As protests began to rise, Google removed the result and issued an apology.
Twenty hours ago, though, a screenshot of the google result that went viral sparked outrage, with even the government taking note of the 'result' that showed Kannada as the ugliest language in India.
2021
Russia sues social media platforms over protest content
Lawsuit filed
Russian authorities sued Twitter, Google, Facebook, TikTok and Telegram, alleging that the platforms failed to delete posts urging children to take part in illegal protests. The report said each violation could be punishable by a fine of up to 4 million roubles.
Source excerpt
Twitter, Google, Facebook each have three cases against them, with each violation punishable by a fine of up to 4 million roubles and cases have also been filed against TikTok and Telegram, the report said.
Russian authorities are suing five social media platforms for allegedly failing to delete posts urging children to take part in illegal protests, the Interfax news agency cited a Moscow court as saying on Tuesday.
Russian authorities are suing five social media platforms for allegedly failing to delete posts urging children to take part in illegal protests, the Interfax news agency cited a Moscow court as saying on Tuesday, foreign media reported.
2021
Russia fines Google for repeated failure to perform its duties
Fine or penalty
Google was fined 3.5 million rubles in Russia for the repeated failure of the search engine operator to perform its duties.
Source excerpt
Google was fined 3.5 million rubles ($47,700) for the repeated failure of the search engine operator to perform its duties.
TikTok and Google, which had both been fined earlier for similar offenses, received smaller fines on May 27.
A Moscow court slapped Google with an unprecedented hefty fine on Friday for repeatedly failing to remove illegal content as Russian authorities pile pressure on foreign tech giants.
2020
Sonos files patent lawsuits against Google
Lawsuit filed
Sonos filed two lawsuits against Google alleging infringement of five patents and seeking financial compensation and an order banning sales of certain Google devices. Google disputes the claims and said it would defend itself.
Stated objective. to prevent Google from unlawfully maintaining monopolies through anticompetitive and exclusionary practices in the search and search advertising markets
Company response
Denial — Google
Google told Gizmodo that it disputes the claims and will “vigorously” defend itself in court.
Ongoing disclosure — Google
Google, which is facing two EC investigations into its advertising practices, said it was cooperating in the probe.
Denial — Google
“We will defend ourselves against these baseless claims,” Google spokesperson José Castañeda told FOX Business in a statement.
Denial — Google
Amid the bombardment of antitrust allegations against Google, the company has issued a couple of statements defending its practices.
Source excerpt
Accusing the tech giant of “blatantly and knowingly” infringing on its technology patents, smart-speaker maker Sonos on Tuesday filed two lawsuits against Google after years’ of quiet talks between the pair apparently fell through.
Google told Gizmodo that it disputes the claims and will “vigorously” defend itself in court.
Sonos has filed complaints in the Central District of California and before the United States International Trade Commission, a quasi-judicial federal agency, over five patents after reportedly warning Google about the alleged infringements repeatedly.
2020
Xiaomi discloses Mijia camera privacy bug
Issue disclosure
Xiaomi disclosed that a bug could cause some overseas Mijia smart cameras connected through Google Home Hub to display camera streams from other Google users' accounts. Xiaomi said 1,044 people were affected, that the issue had been fixed with Google, and that the feature would return after joint testing.
Company response
Investigation — 小米
经过小米调查,该产品联动Google Home Hub开发的功能产生的BUG在弱网环境下会有小概率出现
Remediation — 小米
小米安全中心已与Google一同沟通并修复了相关Bug
Source excerpt
目前有1044人受到影响
会有一定概率出现接收其他Google用户账号下的摄像头串流画面的Bug。
1月3日,小米针对米家智能摄像机海外版暂时下线连接Google Home Hub功能进行说明。