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Gruppo CAP is the integrated water service provider for the Metropolitan City of Milan and other Lombardy municipalities.

Last updated September 16, 2026

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Overview

Gruppo CAP is described as the Integrated Water Service Provider in the Metropolitan City of Milan and other Lombardy municipalities. Its official website presents it as a water service operator offering customer services, water quality information, water houses, and emergency response, with a 24/7 emergency number and a weekday customer service line. The company publishes news on sustainability, community initiatives, awards, and governance, including the approval of an industrial plan update to 2037 and the appointment of a new board with Yuri Santagostino as CEO. It also documents social responsibility commitments through SA 8000 and UNI PDR 125 gender equality certification systems.

History

Gruppo CAP is identified as the Integrated Water Service Provider in the Metropolitan City of Milan and other Lombardy municipalities. Its official website presents a range of water-related services for private customers, businesses, building administrators, and municipalities, including customer service, water quality control, water houses, and emergency response. The site also reports corporate developments such as the approval of an industrial plan update to 2037 and the appointment of a new board with Yuri Santagostino as CEO, as well as recognition including entry into the "Leading Utilities of the World" and several awards. The company documents its social responsibility through SA 8000 and UNI PDR 125 certification systems.

Products and positioning

Integrated water service provider for the Metropolitan City of Milan and other Lombardy municipalities, with a focus on water quality, customer service, and social responsibility.

  • Integrated water service

  • Water quality control

  • Water houses

  • Emergency response (Pronto intervento)

Sources3 sources

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