Recent events
Recent events tied to this brand in public sources.
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2022
Haidilao reports 2021 annual results
Haidilao published its 2021 annual results, reporting revenue of 41.11 billion yuan and a loss of 4.16 billion yuan.
2021
Haidilao announces Woodpecker Plan
Haidilao announced its Woodpecker Plan to monitor underperforming stores, rebuild and strengthen some functional departments, restore regional management, strengthen internal management and assessment, and contract business expansion in an effort to improve operations.
2021
Haidilao announces plans to close about 300 stores
On November 5, Haidilao announced plans to gradually close about 300 lower-traffic or underperforming stores by December 31, 2021. Some stores may temporarily suspend operations and reopen later, and the company said it would not lay off employees and would accommodate them within the group.
2021
Haidilao forecasts 2020 net profit decline
Haidilao International announced an expectation that its 2020 net profit would fall about 90% year over year to approximately RMB 235 million, primarily due to the pandemic and related restrictions, as well as foreign-exchange losses.
2021
Haidilao paused the trial hair-washing service
Haidilao's customer service representative said the free hair-washing service was still in trial and had been paused; a formal reopening time had not been determined.
2021
Haidilao introduced a free hair-washing service
Haidilao introduced a free hair-washing service at its Jinxiucheng Qingyuan store in Guangdong.
2020
Haidilao responds to fake queue-number sales
Haidilao's chief information officer said that queue-number information for Haidilao restaurants sold on online platforms was fake and seriously违规, and said verified products would not work in stores. The company said it would continue efforts to address such sales.
2020
Haidilao reports acquisition of a Chinese restaurant brand
A report said Haidilao had made an acquisition of a new brand for more than RMB 100 million. The acquired brand was not named in the supplied source.
2020
Haidilao agrees to acquire 80% of Shanghai Shuhai
Haidilao announced that its wholly owned subsidiary Sichuan Xinpai had conditionally agreed to acquire 80% of Shanghai Shuhai for RMB 120 million. The agreement also provides for Shanghai Shuhai to acquire Shanghai Yuanshu’s operating assets and restaurants as a condition of the Han She acquisition.
2020
Haidilao subsidiary agrees to acquire 80% of Shanghai Shuhai
On September 4, 2020, Haidilao subsidiary Sichuan Xin Pai conditionally agreed to acquire 80% of Shanghai Shuhai's equity, itself or through a designated entity.
2020
Haidilao responds to report of contaminated chopsticks at Hangzhou restaurant
Haidilao responded after chopsticks at one of its Hangzhou restaurants were reported to have failed a test for coliform bacteria. The company apologized, said it would punish the manager of the restaurant, and said it would continue optimizing its tableware-cleaning equipment. It said its analysis indicated the issue was likely caused during chopstick storage.
2020
Haidilao responds to coliform bacteria found on chopsticks at a restaurant
A batch of chopsticks used at Haidilao's Fuchun Xintiandi restaurant in Hangzhou was reported to have failed a coliform bacteria test. Haidilao said storage caused the contamination, apologized, and said food-safety personnel and a professional agency had been sent to inspect the restaurant; it also said the store manager would be directly penalized for problems at the store.
2020
Haidilao issues earnings warning for first half of 2020
Haidilao said it expected revenue for the six months ended June 30, 2020 to decline by about 20% year over year and expected to record a net loss for the period, compared with a profit attributable to owners of about RMB 911 million in the same period of 2019.
2020
Coliforms detected in chopsticks at a Haidilao restaurant
Haidilao said a sample taken at its Hangzhou Fuchun Xintiandi restaurant on April 29 detected coliforms in chopsticks. The company said its full-process review basically determined that the issue arose during chopstick storage, and said its food-safety department had sent staff and a professional organization to supervise and inspect the restaurant; stores with problems would be penalized under company rules.
2020
Haidilao apologizes and restores menu prices
On April 10, Haidilao said its price increase resulted from a mistaken decision by company leadership, apologized to affected customers, and decided to restore menu prices at all mainland China outlets to the standard in effect before the January 26 closure.
2020
Haidilao cancels price increases
After criticism over menu price increases, Haidilao apologized and said it would cancel the increases and restore prices to their level before its January 26 closure.
2020
Haidilao rolls back some menu prices in Chengdu
After customers complained about post-pandemic price increases, some Chengdu outlets said that prices for some dishes had been rolled back; pork tenderloin returned to 32 yuan per serving.
2020
Haidilao raises menu prices
A Beijing diner posted a Haidilao menu showing higher prices for several items. The article and a quoted analyst characterized the change as a price increase, but the source does not give the date it took effect.
2019
Haidilao pilots a “Do Not Disturb” service
Haidilao began piloting a “Do Not Disturb” service at some locations, allowing diners to decline service beyond ordinary food delivery and clearing empty dishes.
2019
Haidilao announces proposed acquisition of Han She Chinese Cuisine and Hao Noodle
Haidilao announced a proposed acquisition of the Han She Chinese Cuisine and Hao Noodle brands. The parties had reached an intention and signed a six-month exclusivity agreement, with due diligence underway; transaction terms remained under discussion and a definitive deal was not confirmed.