Hanes Mall
Retailer / private label
UnclaimedHanes Mall is a major regional shopping mall in Winston-Salem, North Carolina, anchored by Belk, Dillard's, and JCPenney.
Last updated November 4, 2026
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Overview
Hanes Mall is a regional shopping center in Winston-Salem, North Carolina, located near the junction of Stratford Road, Hanes Mall Boulevard, Silas Creek Parkway, and Interstate 40. With approximately 1,435,164 square feet of gross leasable area and about 170 tenants, it is one of the largest enclosed shopping malls in the state. The property is owned and operated by CBL & Associates Properties, Inc., now commonly known as CBL Properties. The mall developed from land associated with P. Huber Hanes Jr., a Winston-Salem textile executive and land developer. In the early 1970s, Hanes sold part of his property to Sears, Roebuck and Company for a new department store. Plans for a larger shopping center incorporating the Sears location were advanced during the rezoning process, and construction proceeded on industry-zoned land near Forsyth Memorial Hospital. Hanes Mall opened on August 6, 1975, with Belk, JCPenney, and Sears as its principal anchors. At opening, it was described as North Carolina's largest shopping center and had parking capacity for approximately 5,160 vehicles. The original complex expanded its entertainment and retail offer soon after opening. A four-screen General Cinema theater began operating in a separate building in December 1976. The mall's most important physical transformation came through a southern expansion approved by Winston-Salem in January 1989. Construction began in 1990, and the new wing opened on October 4 of that year. The project added approximately 527,490 square feet of space, 2,700 parking spaces, about 50 stores, a food court, and two additional department-store anchors. The expansion made Hanes Mall the largest mall in North Carolina again, surpassing Greensboro's Four Seasons Town Centre at that time. The 1990 expansion brought national and regional retailers including The Gap, Scribner's Bookstores, and Eddie Bauer. It also added a two-level food court beneath a glass skylight, with ten restaurants and seating for approximately 500 people. The extension was built southward from JCPenney, creating an unusual internal connection in which shoppers moving between the older and newer sections pass through the JCPenney store. The project also enlarged existing anchor facilities, including Belk and JCPenney. Ivey's was originally associated with one new anchor building, but its location opened as Dillard's after Dillard's acquired Ivey's in 1990. Thalhimers, another anchor, relocated to a larger southern building and was later converted to Hecht's in 1992, Macy's in 2006, and eventually a non-retail operations center. Transportation improvements further strengthened the mall's regional accessibility. A new segment of Interstate 40 opened near the mall in October 1992, improving access from the southern portions of Winston-Salem and surrounding communities. The original General Cinema theater closed in October 2000 during a broader wave of theater closures by the chain. Hanes Mall has continued to include family-oriented features such as a carousel on the lower level. Retail composition changed again during the 2010s and 2020s. H&M opened at the mall in November 2011, reportedly becoming only the second H&M location in the Carolinas at the time. Sears announced in November 2018 that its Hanes Mall store would close as part of a nationwide group of closures; the store ceased operations in January 2019. Novant Health purchased the former Sears building, an adjacent automobile-repair outparcel, and associated parking lots in October 2018. Dave & Buster's opened in part of the former Sears wing in May 2019, adding a major dining and entertainment use. Macy's announced its closure in January 2020, and the store closed in March of that year. Truliant Federal Credit Union subsequently established an operations center in the former Macy's space, opening it in January 2023. Today, Hanes Mall remains an active enclosed regional retail and entertainment destination. Its current anchor lineup is centered on Belk, Dillard's, and JCPenney, supplemented by specialty stores, food-and-beverage tenants, entertainment, and adaptive reuse of former department-store space.
History
Hanes Mall was developed in Winston-Salem, North Carolina, on land connected with P. Huber Hanes Jr., a textile executive and land developer. The development process began with Hanes's sale of part of his property to Sears, Roebuck and Company for a new store. A rezoning petition in the early 1970s described a planned shopping center named Hanes Mall that would include Sears. The project occupied approximately 76 acres of formerly industry-zoned land near Silas Creek Parkway, across from Forsyth Memorial Hospital and near what would become a major regional road network. The mall opened on August 6, 1975, with Belk, JCPenney, and Sears as its department-store anchors. It opened with parking for approximately 5,160 cars and was regarded at the time as North Carolina's largest shopping center. Its initial scale positioned it as a regional destination rather than simply a neighborhood retail center. A four-screen General Cinema theater opened in a separate building on the southwest side of the property in December 1976, broadening the complex's entertainment offer. The property's defining expansion was planned during the late 1980s. Winston-Salem approved the project in January 1989, and construction began in the summer of 1990. Built by Fowler-Jones Construction, the southern expansion added approximately 527,490 square feet of retail space and 2,700 parking spaces, increasing the mall's size by roughly half. The new wing opened on October 4, 1990, adding approximately 50 stores and taking the tenant count to more than 170. The expansion included nationally recognized retailers such as The Gap, Scribner's Bookstores, and Eddie Bauer, as well as a food court with ten restaurants, seating for about 500 people, and a glass skylight. The expansion also changed the mall's anchor configuration. Ivey's had been announced as a prospective anchor, but the completed store opened under the Dillard's name after Dillard's acquired Ivey's in 1990. Thalhimers, which had opened a smaller store at the mall in September 1975, relocated to a larger three-story building at the southern end of the expansion. The former Thalhimers location became Hecht's in 1992 following its acquisition by the May Company and later became Macy's in 2006. Belk received a third level, adding approximately 75,000 square feet, while JCPenney was remodeled. Because the new wing extended south from JCPenney, JCPenney became the internal link between the original mall and the expansion. In October 1992, a new section of Interstate 40 opened, making the mall more accessible from the southern outskirts of Winston-Salem. Hanes Mall therefore benefited from both its established position on Stratford Road and its connection to the expanding interstate network. The original General Cinema theater closed in October 2000 amid broader closures by the chain. A carousel remained as a family-oriented feature on the lower level. Hanes Mall continued to evolve as department stores and specialty retailers changed. H&M opened in November 2011, at a time when it was reported to be only the second store for the chain in the Carolinas. The mall's former Sears anchor became the subject of redevelopment after Sears announced in November 2018 that the store would close. The store shut in January 2019. Novant Health purchased the building, an adjacent auto-repair outparcel, and parking lots in October 2018 for $14.5 million. Dave & Buster's then opened in part of the former Sears wing in May 2019. Macy's announced the closure of its Hanes Mall store in January 2020, and the location closed in March of that year. Truliant Federal Credit Union later opened an operations center in the former Macy's space in January 2023. These changes demonstrate the continuing transition of large enclosed malls from a department-store-centered model toward a mixed-use pattern that combines retail, restaurants, entertainment, and office or institutional occupancy. The mall remains active and is anchored by Belk, Dillard's, and JCPenney. It contains approximately 1.44 million square feet of gross leasable area and about 170 tenants, making it a significant retail property in the Winston-Salem area and the broader Piedmont Triad region.
- 2023
Truliant opens operations center
[1]Truliant Federal Credit Union opened an operations center in the former Macy's space.
- 2019
Former Sears wing gains Dave & Buster's
[1]Dave & Buster's opened in part of the former Sears wing in May.
- 2011
H&M opens
[1]H&M opened a store at Hanes Mall in November, described at the time as the chain's second location in the Carolinas.
- 2006
Former Hecht's store becomes Macy's
[1]The former Thalhimers and Hecht's anchor was converted to Macy's.
- 2000
General Cinema closes
[1]The mall's four-screen General Cinema theater closed during a broader period of closures by the theater chain.
- 1992
Thalhimers becomes Hecht's
[1]The Thalhimers anchor was converted to Hecht's following its sale to the May Company.
- 1992
Interstate access improves
[1]A new stretch of Interstate 40 opened near the mall, improving access from southern Winston-Salem and surrounding areas.
- 1990
Major expansion opens
[1]The southern wing opened on October 4, adding approximately 527,490 square feet, around 50 retailers, a food court, and new department-store anchors. Hanes Mall again became North Carolina's largest mall.
- 1989
Southern expansion approved
[1]Winston-Salem approved a major southern expansion that would add retail space, parking, stores, a food court, and new anchor buildings.
- 1976
General Cinema theater opens
[1]A four-screen General Cinema theater opened in a separate building on the southwest corner of the mall.
Products and positioning
A large regional enclosed shopping mall serving Winston-Salem and the surrounding Piedmont Triad market through department stores, specialty retailers, restaurants, and entertainment.
Anchor retail · 1975
Department-store retail
Belk, Dillard's, and JCPenney serve as the mall's principal current anchors. Their merchandise typically spans apparel, footwear, beauty, accessories, home goods, and other broad department-store categories. Earlier anchor occupants included Sears, Thalhimers, Hecht's, and Macy's.
Shopping mall stores · 1975
Specialty retail
The mall's specialty-retail mix has included fashion, books, accessories, and other merchandise categories. The 1990 expansion added retailers such as The Gap, Scribner's Bookstores, and Eddie Bauer, while H&M joined the tenant mix in 2011.
Food and beverage · 1990
Food court
The southern expansion created a food court beneath a glass skylight on the second floor above the main entrance. It was designed for ten restaurants and approximately 500 seats, making dining an integrated part of the mall's regional-destination offer.
Entertainment and leisure · 1976
Entertainment
Hanes Mall has incorporated entertainment into its tenant and amenity mix. A four-screen General Cinema opened in 1976 and closed in 2000, while Dave & Buster's opened in part of the former Sears wing in 2019. A carousel is also located on the lower level.
Brand decisions
2020
Adapt the former Macy's anchor spaceStrategyBackground
Macy's announced that its Hanes Mall store would close as part of a nationwide closure plan.
Action taken
The Macy's location closed in March 2020, after which the large anchor building was repositioned for non-retail occupancy.
Aftermath
Truliant Federal Credit Union opened an operations center in the former Macy's space in January 2023.
2018
Redevelop the former Sears propertyM&ABackground
Sears announced the closure of its Hanes Mall store as part of a nationwide store-closure program, creating a large vacant anchor property.
Action taken
Novant Health purchased the former Sears building, an auto-repair outparcel, and related parking lots in October 2018.
Aftermath
The Sears store closed in January 2019, and part of the former wing was subsequently occupied by Dave & Buster's.
Purchase price. $14.5 million (October 2018)
2011
Add H&M as a major specialty retailerProduct launchBackground
The mall continued to refresh its specialty-retail offer with nationally recognized fashion tenants.
Action taken
H&M opened a store at Hanes Mall in November 2011.
Aftermath
The store was described as H&M's second location in the Carolinas at the time.
1989
Approve southern expansionStrategyBackground
Hanes Mall sought to increase its regional scale and strengthen its position against competing shopping centers in North Carolina.
Action taken
Winston-Salem approved an expansion that added approximately 527,490 square feet, 2,700 parking spaces, about 50 stores, a food court, and new anchor facilities.
Aftermath
The expanded mall opened in October 1990 and temporarily regained the distinction of being North Carolina's largest mall.
Sources2 sources
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