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Harts Stores

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Harts Stores was a regional general-merchandise and department-store chain that operated primarily in the Midwestern United States.

Last updated August 25, 2026

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Overview

Harts Stores, also known as Hart's Family Center, was a regional general-merchandise retail chain associated with Big Bear Stores Co. and headquartered for many years in Columbus, Ohio. The business served Midwestern communities through a combination of department-store locations placed beside Big Bear supermarkets and a smaller number of freestanding stores. Its format occupied the broad middle ground between a traditional department store and a supermarket-based general-merchandise operation, offering customers a range of non-food products in a convenient local setting. The chain was acquired by Big Bear Stores Co. in 1954. At that time, Harts already operated in a limited form, including department-store spaces located in the basements of two Big Bear supermarkets. Under Big Bear's ownership, the business expanded rapidly. Big Bear frequently developed grocery stores with an adjacent Harts Department Store, while also using freestanding sites that had previously been occupied by other department-store operators. This expansion strategy linked food shopping with general merchandise and gave Harts a practical role within Big Bear's broader retail network. Harts reached its greatest scale in the late 1980s, when the chain had 29 stores. Its growth and store placement reflected the retail conditions of the period, in which regional supermarket companies increasingly used larger combination formats to compete for a greater share of household spending. Harts' identity remained distinct from Big Bear's grocery business, but the two operations were closely connected in many markets through neighboring or integrated locations. A change in format strategy began near the end of 1990. Big Bear decided to emphasize the Big Bear Plus concept rather than continue operating Harts as a separate general-merchandise format. In 1991, ten locations that paired Big Bear and Harts were converted to Big Bear Plus stores. The remaining Harts locations were subsequently closed or converted rather than maintained under the Harts name. By 1996, no Harts stores remained in operation: every location had either been shut or changed to the Big Bear Plus format. Big Bear Stores Co. itself was acquired by Penn Traffic in April 1989, before the final conversion of the Harts chain. Penn Traffic later closed all Big Bear stores by early 2004. Harts therefore represents a discontinued regional retail brand whose history is closely tied to Big Bear's supermarket expansion, combination-store strategy, and eventual shift toward a unified superstore format. There is no evidence in the available reference material that Harts continues as an operating brand.

History

Harts Stores was a regional general-merchandise chain based for many years in Columbus, Ohio, and operating primarily in the Midwestern United States. It is also identified as Hart's Family Center. The chain's documented history is closely connected to Big Bear Stores Co., a Columbus supermarket operator that used Harts to add department-store merchandise to its grocery network. In 1954, Big Bear purchased Harts Stores. At the time of the transaction, Harts was operating in a limited configuration, with department-store space located in the basements of two Big Bear supermarkets. Big Bear subsequently expanded the concept. Many new grocery stores were developed with an adjacent Harts Department Store, allowing customers to purchase food and non-food merchandise in one retail complex. Harts also operated in a number of freestanding locations, often occupying buildings that had previously been used by other department-store businesses. The arrangement gave Big Bear a way to broaden its retail proposition without abandoning its supermarket identity. Harts supplied the general-merchandise component, while Big Bear provided the grocery anchor and the associated local customer traffic. The chain grew substantially during the following decades and reached 29 stores at its peak in the late 1980s. Available reference material does not identify a founder, a precise original founding year, individual executives, financial results, or a detailed product catalog. The ownership context changed in April 1989, when Penn Traffic bought Big Bear Stores Co. Harts continued operating during the period that followed, but the group increasingly favored a combined Big Bear Plus format over the separate Harts general-merchandise model. Near the end of 1990, the company began a gradual program of closures and conversions. In 1991, ten locations containing neighboring Big Bear and Harts stores were converted to Big Bear Plus outlets. The conversion strategy reduced the need to maintain Harts as a distinct retail identity and consolidated grocery and general-merchandise operations under the Big Bear Plus name. The wind-down continued through the first half of the 1990s. By 1996, every Harts store had either been closed or converted to Big Bear Plus. The Harts brand consequently became defunct rather than continuing as a separate chain. Big Bear itself later ceased operations; Penn Traffic had closed all Big Bear stores by early 2004. Harts' historical significance lies in its role as a regional department-store and general-merchandise companion to a supermarket chain, and in its eventual absorption into a larger combination-store strategy.

  • 2004

    Big Bear stores closed

    [1]

    Penn Traffic had closed all Big Bear stores by early 2004, marking the later disappearance of the parent retail banner associated with Harts.

  • 1996

    End of Harts operations

    [1]

    All Harts locations had been closed or converted to Big Bear Plus stores, ending the brand's retail operations.

  • 1991

    Ten locations converted to Big Bear Plus

    [1]

    Ten side-by-side Big Bear and Harts locations were changed to the Big Bear Plus format.

  • 1990

    Shift away from the Harts format

    [1]

    Toward the end of 1990, the company began favoring the Big Bear Plus format and started closing or converting Harts stores.

  • 1989

    Big Bear acquired by Penn Traffic

    [1]

    Penn Traffic acquired Big Bear Stores Co. in April 1989, placing Harts within the Penn Traffic-owned Big Bear organization.

  • 1954

    Acquisition by Big Bear Stores Co.

    [1]

    Big Bear Stores Co. purchased Harts Stores and incorporated the general-merchandise chain into its Columbus-based supermarket network.

Products and positioning

A regional general-merchandise and department-store format designed to complement Big Bear supermarkets, combining local grocery-store convenience with a broad range of non-food merchandise.

  • General merchandise

    Harts Department Store

    The principal Harts retail format offered general merchandise through stores located beside Big Bear supermarkets and through freestanding sites. The available reference material does not provide a detailed department-by-department inventory, but characterizes Harts as a department-store and general-merchandise operation rather than a grocery-only business.

  • General merchandise retail

    Hart's Family Center

    Hart's Family Center was an alternate name associated with Harts Stores. It represented the same regional retail business and its broad non-food merchandise proposition, rather than a separately documented product line.

Brand decisions

  • 1991

    Convert paired stores to Big Bear PlusGeneration change

    Background

    Ten locations operated with a Big Bear supermarket alongside a Harts store as the company moved toward a unified combination-store model.

    Action taken

    The ten side-by-side locations were converted to the Big Bear Plus format.

    Aftermath

    The conversion accelerated the withdrawal of the Harts name from locations where the two formats had operated together.

  • 1990

    Prioritize the Big Bear Plus formatStrategy

    Background

    Big Bear's retail organization chose to emphasize the Big Bear Plus combination-store concept instead of continuing to operate Harts as a separate general-merchandise format.

    Action taken

    The company began closing Harts stores and converting selected locations to Big Bear Plus stores.

    Aftermath

    The strategy led to the conversion of ten paired locations in 1991 and the closure or conversion of every remaining Harts store by 1996.

Sources1 sources

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