Heap

Heap is a product analytics platform that automatically captures every user interaction across digital experiences. It provides tools such as Sense Chat, Sense AI Product Analytics, Heap Illuminate, session replay, and analysis modules for funnels, journey maps, and retention charts. Heap states it is used by over 10,000 companies. The company has joined forces with Contentsquare and is now part of Contentsquare. Heap has offices in San Francisco, New York, and London, and operates as a virtual-first company.

Heap has joined forces with Contentsquare and is now part of Contentsquare. Heap acquired Auryc for session replay insights into user behavior. Heap's London office first opened in the fall of 2019. Heap is a virtual-first company with employees around the globe, as well as collaborative workspaces in San Francisco, New York and London.

Heap positions itself as an Experience Intelligence Platform that automatically captures complete data without engineering, helps uncover hidden opportunities, and provides full context on user actions through integrated session replay.

• Sense Chat

  Makes it easy for anyone to get started with analytics, no matter their experience.

• Sense AI Product Analytics

  Lets you track all the user behavior you know — and see all the user behavior you don’t.

• Heap Illuminate

  Advanced data science capabilities alert you to key moments of friction and opportunity in your digital experience.

• Session Replay

  Get full context on every user action with integrated session replay.

• Funnels, Journey Maps, and Retention charts

  Get the real view of your customer journey with Funnels, Journey Maps, and Retention charts.

1. 1Heap - Better Insights. Faster. | Heapheap.io
2. 2Press - Heap | Heapheap.io
3. 3About - Heap | Heapheap.io
4. 4Charts: dig deep into customer behavior | Heapheap.io