Hellenic Electricity Distribution Network Operator

ΔΕΔΔΗΕ (HEDNO) is the Greek electricity distribution network operator. Its official website presents services for network connection, electrical safety information, electric vehicle charging point declarations, fault reporting, and the myΔΕΔΔΗΕ services digital customer platform. The operator states that its works are carried out exclusively outdoors and that its personnel will never ask to enter a customer's premises.

The official website of ΔΕΔΔΗΕ (HEDNO) presents the operator's customer-facing activities. It highlights electrical safety, stating that ΔΕΔΔΗΕ works are carried out exclusively outdoors and that its personnel will never ask to enter a customer's premises. The site offers a new digital low-voltage connection application, information on home electrical safety and renewal of the electrician's certificate (Υπεύθυνη Δήλωση Εγκαταστάτη – ΥΔΕ), a way to declare an electric vehicle charging point, and online fault reporting through the My DEDDIE App using Taxisnet credentials and supply number. It also lists services such as network connection, new connections, relocations of poles, cables and supply, and forms. The myΔΕΔΔΗΕ services page describes a new digital customer service platform for submitting and managing requests digitally, covering new low-voltage connections and other requests such as medium-voltage new connection, increase, decrease, separation, unification, ΥΔΕ, and extension or permanentization of construction site supply. The platform serves natural and legal persons and their representatives, with login via Taxisnet codes and OTP verification where required, and offers features such as automatic data retrieval from ΤΕΕ, ΑΑΔΕ and ΓΕΜΗ, application tracking, electronic signing of the network connection contract, and appointment of an application administrator.

1. 1ΔΕΔΔHΕ | Αρχικήdeddie.gr
2. 2ΔΕΔΔHΕ | myΔΕΔΔΗΕ servicesdeddie.gr