Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2026
Hello e-bike rental exposed by CCTV 315 for speed-limit tampering and other violations; platform apologizes and rectifies
In 2026, CCTV's 315 consumer rights program exposed Hello e-bike rental and other merchants for tampering with electric bicycle speed limits and using false license plates. The platform stated that offline vehicles are operated by onboarded merchants, acknowledged lapses in review and management, and launched an investigation and rectification. The entry distinguishes merchants' direct modification conduct from the platform's responsibility.