Hello
Corporate brand
UnclaimedA Chinese mobility and technology company providing shared bicycles, electric two-wheelers, battery swapping, ride-hailing, carpooling, rentals, and emerging autonomous-driving services.
Last updated October 9, 2026
AI crawler reads
No AI crawler has read this profile yet.
Overview
Hello is a Chinese mobility and technology company headquartered in Shanghai. It began in 2016 as Hellobike, a dockless bicycle-sharing operator focused primarily on second- and third-tier Chinese cities. This market choice allowed the company to build a substantial operating base in locations where larger competitors such as Mobike and Ofo had comparatively less coverage. Hello subsequently expanded into major metropolitan areas while retaining a strong presence in smaller cities and non-metropolitan markets. The company developed during a period of intense competition in China's bike-sharing sector. Operators frequently used aggressive pricing and large-scale fleet deployment to pursue rapid growth, but the business model proved difficult for many entrants to sustain. The sector consolidated sharply in the late 2010s as numerous companies failed, withdrew, or were absorbed. Hellobike was one of the principal surviving operators and became a major participant alongside Meituan Bike and Didi's Qingju service. The company broadened its scope beyond conventional pedal bicycles. In 2018, it changed its corporate brand from Hellobike to HelloChuxing and partnered with CATL on electric-scooter initiatives. In 2019, Hello and CATL established a joint venture to develop battery-swapping infrastructure for electric bicycles, later associated with the Xiaoha Power Exchange business. Battery swapping was intended to reduce charging downtime and support the practical use of electric two-wheelers. By 2020, the company was also active in taxi and ride-hailing services, carpooling, and related four-wheel mobility offerings. Hello has raised more than US$1.8 billion across financing rounds referenced in published accounts. Ant Group is described as its largest shareholder, with an estimated 36 percent interest, and provides an important route into the Alipay ecosystem. The company operates a digital platform that brings together two-wheeled and four-wheeled mobility services, including shared bicycles, electric bicycles, electric scooters, car rentals, carpooling, and ride-hailing. In 2022, the business adopted the shorter Hello name, introduced the slogan “Accompanying you every day,” and launched HelloRide as its international brand. HelloRide focuses on shared and rental bicycles outside mainland China. Its international deployments include Singapore, Malaysia, Hong Kong, and Australia. In Singapore, the service received approval from the Land Transport Authority in July 2022 for a licensed bicycle-sharing operation with capacity of up to 20,000 bicycles. The company has also operated in selected districts of Hong Kong, Kuala Lumpur, and Sydney. Hello began moving into autonomous mobility in 2025. It announced a joint venture with Ant Group and CATL focused on the development and commercialization of Level 4 autonomous-driving technology, with the venture registered as Shanghai Zaofu Intelligent Technology Co., Ltd. Hello also entered strategic arrangements involving Horizon Robotics and Alibaba Group. The robotaxi initiative places the company in competition with established Chinese autonomous-mobility developers including Baidu, WeRide, and Pony.ai. Hello therefore combines a large-scale shared-mobility base with adjacent transportation technologies, although the available reference material does not establish its current profitability, public-listing status, or detailed corporate governance.
History
Hello was founded in China in 2016 by Yang Lei and Li Kaizhu under the Hellobike brand. Its initial business was dockless bicycle sharing, but unlike some of the most visible early competitors, the company concentrated on second- and third-tier cities and other areas outside China's largest metropolitan centers. This strategy reduced direct exposure to the most crowded parts of the market and allowed Hello to establish a broad operating footprint. China's bicycle-sharing industry expanded extremely quickly during the second half of the 2010s. Operators deployed large fleets, subsidized rides, and competed for users and city coverage. The resulting market was marked by aggressive expansion and weak economics for many participants. A wave of consolidation followed, with numerous operators collapsing or leaving the sector. Hello survived this shakeout and became one of the leading remaining services, alongside Meituan Bike and Didi Qingju. By 2020, published descriptions placed its fleet at approximately eight million bicycles, concentrated particularly in smaller Chinese cities and towns. The company pursued a series of financing rounds beginning in 2016 and is described in the reference material as having raised more than US$1.8 billion. Ant Group became its largest single investor, with an estimated 36 percent holding, and Hello's services became accessible through the Alipay ecosystem. These relationships helped connect the mobility platform to a major consumer payments and digital-services network. Hello broadened its corporate and commercial identity in 2018, when Hellobike became HelloChuxing. The change accompanied expansion beyond pedal bicycles into electric two-wheelers and other forms of transportation. That year, Hello partnered with CATL on electric-scooter rental initiatives. In 2019, the companies formed a reported US$145 million joint venture aimed at building an electric-bicycle battery-swapping network. The battery-exchange model was designed to make electric mobility more convenient by allowing riders to obtain charged batteries rather than waiting for individual batteries to recharge. By 2020, Hello had entered four-wheeled mobility through taxi and ride-hailing services. Its broader portfolio came to include shared bicycles, electric-bicycle rentals, electric scooters, carpooling, car rentals, and ride-hailing. These services were organized through a digital platform available through Hello's own ecosystem and, in relevant contexts, through Alipay. In 2022, the company adopted the shorter Hello name and introduced the slogan “Accompanying you every day.” It also established HelloRide as the overseas-facing brand. HelloRide's international business has focused on shared and rental bicycles in Asia and Oceania. Operations described in the reference material include Singapore, Malaysia, Hong Kong, and Australia. Singapore approved the service in July 2022 through the Land Transport Authority, permitting a licensed operation of up to 20,000 bicycles. In Hong Kong, the service has covered selected districts including Tuen Mun, Yuen Long, Tung Chung, Sheung Shui, Tai Po, Sha Tin, and Tseung Kwan O. Other described markets include Kuala Lumpur and Sydney, with expansion plans reported for additional Australian states and territories. In 2025, Hello moved into the robotaxi field. It announced a joint venture with Ant Group and CATL, registered as Shanghai Zaofu Intelligent Technology Co., Ltd. on June 23, 2025, to develop and commercialize Level 4 autonomous-driving technology. Hello also entered strategic cooperation with Horizon Robotics and Alibaba Group in support of the venture. This move extended the company from shared mobility and vehicle-energy infrastructure into autonomous transportation. It also exposed Hello to a competitive field that includes Baidu, WeRide, and Pony.ai. The available source material does not provide a definitive account of Hello's current executive leadership, profitability, listing status, or the commercial deployment scale of its autonomous-driving program.
- 2025
Robotaxi joint venture announced
[1]Hello, Ant Group, and CATL announced a venture focused on Level 4 autonomous-driving development and commercialization.
- 2022
Hello and HelloRide brands introduced
[1]The company rebranded from HelloChuxing to Hello and launched HelloRide for international operations.
- 2022
Singapore market authorization
[1]HelloRide received approval for a licensed bicycle-sharing service in Singapore with capacity of up to 20,000 bicycles.
- 2020
Expansion into four-wheeled mobility
[1]Hello entered taxi and ride-hailing services while maintaining its shared-bike and electric two-wheeler operations.
- 2019
Battery-swapping joint venture with CATL
[1]Hello and CATL established a reported US$145 million joint venture for electric-bicycle battery-swapping infrastructure.
- 2018
Corporate name changes to HelloChuxing
[1]The company adopted HelloChuxing as it expanded its transportation portfolio and began developing electric-scooter services with CATL.
- 2016
Company founded as Hellobike
[1]Yang Lei and Li Kaizhu founded the company as a dockless bicycle-sharing operator focused initially on smaller Chinese cities.
Products and positioning
Technology-enabled everyday mobility platform combining shared two-wheeled transport, electric-vehicle infrastructure, four-wheeled mobility services, and emerging autonomous-driving capabilities. Its historical strength has been operational coverage in smaller and mid-sized Chinese cities, while HelloRide extends the bicycle-sharing proposition into selected overseas markets.
Shared bicycles · 2016
Hellobike
Hello's original dockless bicycle-sharing service. It was initially designed for second- and third-tier Chinese cities and later expanded into broader urban markets. The service formed the operating foundation for the company's later mobility platform.
Electric scooter rental · 2018
Hello Scooters
An electric-scooter rental service developed as Hello expanded beyond conventional bicycles. The initiative was associated with the company's cooperation with CATL on electric mobility.
Battery swapping · 2019
Xiaoha Power Exchange
A battery-swapping business associated with Hello's joint work with Ant Group and CATL. It supports electric-bicycle users by providing access to charged replacement batteries, reducing the time required to recharge vehicles.
International bicycle sharing · 2022
HelloRide
Hello's international brand for shared and rental bicycles. It has operated or been deployed in Singapore, Malaysia, Hong Kong, and Australia, including services in Kuala Lumpur and Sydney and selected Hong Kong districts.
Four-wheeled mobility · 2020
Ride-hailing and carpooling
Hello's four-wheeled mobility offerings include ride-hailing, taxi-related services, carpooling, and car rental. These services complement the company's two-wheeled transportation products within its broader digital platform.
Autonomous driving · 2025
Robotaxi technology venture
An autonomous-driving initiative announced in 2025 through a joint venture with Ant Group and CATL. The venture is intended to develop and commercialize Level 4 autonomous-driving technology, with additional strategic cooperation involving Horizon Robotics and Alibaba Group.
Controversies
2026
Hello e-bike rental exposed by CCTV 315 for speed-limit tampering and other violations; platform apologizes and rectifies
In 2026, CCTV's 315 consumer rights program exposed Hello e-bike rental and other merchants for tampering with electric bicycle speed limits and using false license plates. The platform stated that offline vehicles are operated by onboarded merchants, acknowledged lapses in review and management, and launched an investigation and rectification. The entry distinguishes merchants' direct modification conduct from the platform's responsibility.
Marketing campaigns
- 2022Accompanying you every day
China · International markets
Hello introduced the “Accompanying you every day” slogan alongside its rebrand from HelloChuxing to Hello and the launch of HelloRide.
Outcome. The rebrand positioned the company as a broader everyday mobility platform rather than solely a bicycle-sharing operator.
Brand decisions
2025
Enter autonomous driving through a joint ventureM&ABackground
Hello sought to extend its mobility platform into autonomous transportation while entering a field with established Chinese competitors.
Action taken
Hello announced a joint venture with Ant Group and CATL, registered as Shanghai Zaofu Intelligent Technology Co., Ltd., and pursued additional strategic cooperation with Horizon Robotics and Alibaba Group.
Aftermath
The venture was assigned the development and commercialization of Level 4 autonomous-driving technology; the available source does not establish its operating scale or commercial results.
Announced joint-venture value. US$422.3 million (2025 announcement)
- Baidu — No specific public reaction is identified in the supplied reference.
- WeRide — No specific public reaction is identified in the supplied reference.
- Pony.ai — No specific public reaction is identified in the supplied reference.
2022
Adopt the Hello master brand and launch HelloRideStrategyBackground
The company had expanded from bicycle sharing into multiple Chinese mobility services and was preparing for overseas operations.
Action taken
HelloChuxing was renamed Hello, and HelloRide was introduced as the international operating brand.
Aftermath
HelloRide began operating shared and rental bicycle services in selected Asian and Australian markets.
2019
Build an electric-bicycle battery-swapping networkStrategyBackground
Electric two-wheelers create charging and utilization constraints for riders and fleet operators.
Action taken
Hello and CATL formed a reported US$145 million joint venture to develop battery-swapping infrastructure.
Aftermath
The initiative became part of Hello's broader electric-mobility and energy-service strategy.
Joint-venture investment. US$145 million (2019 announcement)
2018
Expand from bicycles into electric two-wheelersStrategyBackground
Hello was operating in a rapidly consolidating bicycle-sharing market and sought additional mobility categories.
Action taken
It changed its corporate name to HelloChuxing and partnered with CATL on electric-scooter services.
Aftermath
The company developed a broader mobility portfolio and continued into battery services and four-wheeled transportation.
Recent events
Reported
Hello Inc. completes $280 million funding round[4]
Hello Inc. announced that it had completed signing a new funding round involving $280 million, with Ant Group and Alibaba among the investors. The article says this was Alibaba’s first investment in Hello Inc.
Hello partners with Kunpeng Research Institute[5]
Hello Mobility said it would cooperate with Kunpeng Research Institute on police-system construction, personnel training and safety guidance.
- Unconfirmed
Hello Bike models receive Beidou certification[6]
The LTE CAT1 M18 smart electric-assist vehicle and A55 smart bicycle of Shanghai Junzheng Network Technology received Beidou certification certificates; the source identifies Hello Bike in connection with the certification report.
Reported
Hello opens AIoT platform capabilities to partners[7]
Hello announced that it would open its AIoT platform capabilities to partners, offering connectivity and smart-operations services to support partners' operations and digital production.
Meig Smart wins Hello's supplier partnership potential award[8]
Meig Smart received the Supplier Partnership Potential Award at Hello's 2021 semi-annual supplier partner recognition event.
Reported
Hello Inc. files for a U.S. IPO[9]
Hello Inc., the local mobility and lifestyle services platform, filed its prospectus with Nasdaq in the United States. The article reports that the stock ticker had not yet been determined.
- Unconfirmed
Hello launches VVSMART connected vehicle system[10]
Hello held a product launch event in Beijing and launched the VVSMART connected vehicle system, which it said is open to the broader electric two-wheeler industry. The event also included the first release of the A80, A86 and B80 vehicle models.
Reported
Hello partners with Anji Logistics on customized vehicle-lock solutions[11]
Hello Mobility partnered with Anji Logistics to provide customized car-carrier vehicle locks and cargo-management solutions for the logistics company.
Sources13 sources
- 1Hello (Chinese company) - Wikipediaen.wikipedia.org
- 2Hello e-bike rental exposed by CCTV 315 for speed-limit tampering and other violations; platform apologizes and rectifiesthepaper.cn
- 3Hello e-bike rental exposed by CCTV 315 for speed-limit tampering and other violations; platform apologizes and rectifiesfinance.cnr.cn
- 4哈啰出行完成2.8亿美元新一轮融资签约news.pedaily.cn
- 5哈啰出行与昆鹏研究院达成战略合作economy.nmgnews.com.cn
- 6哈啰出行车型获得北斗认证chinaz.com
- 7哈啰宣布向合作伙伴开放AIoT平台能力finance.sina.com.cn
- 8美格智能荣获哈啰出行合作潜力奖rfidworld.com.cn
- 9哈啰出行申请在美国IPOfinance.sina.com.cn
- 10哈啰发布VVSMART超连网车机系统itbear.com.cn
- 11哈啰出行与安吉物流达成定制车锁方案合作tech.sina.com.cn
- 12并肩作战、筑梦远方 | 美格智能荣获哈啰出行“最佳交付保障奖”rfidworld.com.cn
- 13哈啰出行申请在美上市：拟筹集至多1亿美元资金 蚂蚁集团持股36.3%_个股资讯_市场_中金在线sc.stock.cnfol.com
Cite this profile: Cite the canonical profile. /brand-wiki/hello · Editorial policy · How profiles are compiled