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Hilton

争议事件

以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。

返回词条共 5 条

  1. 2025

    DoubleTree取消会议遭歧视指控

    美国司法部指称，奥兰多一家DoubleTree by Hilton酒店的业主在2023年10月哈马斯袭击及由此引发的战争后取消了一场计划中的会议，从而歧视了一个阿拉伯裔美国人组织。该事项涉及该酒店的所有权和运营，而非认定Hilton公司本身实施了所指称的歧视；各方达成协议以避免旷日持久的诉讼。

    来源

  2. 2025

    涉及Hilton品牌酒店的雇佣歧视诉讼

    2025年，数家Hilton品牌酒店及与Hilton相关的实体在雇佣歧视、报复和工资工时争议中被点名。这些事项通常涉及单个酒店、特许经营商或运营实体，因此不应自动被视为对Hilton Worldwide Holdings Inc.作出的已裁决认定。

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  3. 2024

    强制酒店费用与“垃圾费”审查

    Hilton因强制度假费、目的地费及其他酒店费用的披露和呈现方式，面临监管和私人诉讼审查。美国联邦贸易委员会的规则制定记录提到2024年Hilton Hotels与内布拉斯加州之间的和解，而另一起消费者诉讼指称Hilton的收费做法具有欺骗性。这些事项是更广泛行业争议的一部分，争议焦点在于强制收费是否应纳入首次宣传的房价中。

    来源

  4. 2021

    陪审团判决 Hilton 支付 4400 万美元

    裁决

    陪审团认定 Hilton 的疏忽在 Kathleen Dawson 于 2017 年遭受袭击一事中起了重大作用，并判给她 4400 万美元；陪审团将 90% 的责任归于 Hilton。

    来源摘录

    • Dawson was awarded $44 million for medical expenses, lost earnings, and mental anguish after the assault, and the jury assigned 90% of the responsibility to Hilton.
    来源

  5. 2019

    梅西提起歧视诉讼并将希尔顿列为被告

    提起诉讼

    杰梅因·梅西以1,000万美元提起诉讼，称自己在波特兰一家 DoubleTree 酒店打电话时被要求离开；希尔顿被列为诉讼对象。这些内容是指控，并非法院裁定。

    品牌回应

    • 道歉 — WMK Management LLC

      Since the incident last year, we have conveyed our deepest apologies to Mr. Massey to address his experience.

    • 人事处理 — WMK Management LLC

      Both the security guard and the hotel manager were fired.

    • 整改 — Hilton

      As a demonstration of our inclusive culture, our corporate employees and Hilton-managed hotels have completed diversity and unconscious bias training.

    来源摘录

    • Both the security guard and the hotel manager were fired.
    • Massey was a guest at a Portland DoubleTree on Dec. 22, 2018 when a security guard allegedly approached him while he was sitting in the lobby, taking a call regarding a “family emergency,” he said in the video, which was obtained by OregonLive.com.
    • Since the incident last year, we have conveyed our deepest apologies to Mr. Massey to address his experience.
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