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Hygiaphone is a Fichet security-transfer equipment range covering speak-through units, document, ticket and parcel transfer devices, facade counters and intercom systems.

Last updated September 16, 2026

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Overview

Hygiaphone is presented on its official site as a range of transfer equipment from Fichet, resulting from the combined expertise of Hygiaphone and Fichet, specialists in security. The range is organized by major functional families and includes passe-sons, passe-documents, passe-billets, guichets de façade, passe-paquets and interphonie. According to the site, these devices secure the transfer of documents and objects between a public zone and a secured space, and depending on the model allow users to hear, see and transfer money, files and parcels safely. The site also presents a new DUO 04 intercom solution described as compliant with PSH regulation for hearing-impaired persons, with a wireless headset and a BIM option.

History

The official Hygiaphone site states that the range comes from the combined expertise of Hygiaphone and Fichet, specialists in security. The site organizes the offering into major functional families to make it easier to read and to help customers choose, and presents for each product an evaluation of its type and level of protection. It notes that official certificates are available for a large number of these products, and that for the others the experience of its teams or the similarity of design/manufacturing with a certified product is used to guarantee the accuracy of the classification. A dedicated page explains why these products are certified, describing security equipment as passive protection elements until an attack occurs, at which point the equipment must deliver full performance in line with its classification even years after installation. It states that official certification is a factual measure and reference framework giving the user a guarantee of appropriate protection, and that certification results from long years of work and research by international working groups made up of manufacturers, users, technicians, consultants and representatives of state services, guaranteeing not only the tested sample but also that all products leaving the production line conform to the established performance, with random checks also carried out at factories. The referenced standards cited include European standards in force, with testing for resistance to vandalism (EN356), attempted break-ins, armed attacks (EN1522/1063) and fire.

Products and positioning

Security transfer equipment for safer reception areas, classified by major functional families with protection-type and protection-level evaluations.

  • Passe-sons

    Speak-through transfer device listed among the Hygiaphone solutions.

  • Passe-documents

    Document transfer device listed among the Hygiaphone solutions.

  • Passe-billets

    Ticket transfer device listed among the Hygiaphone solutions.

  • Guichets de façade

    Facade counter listed among the Hygiaphone solutions.

  • Passe-paquets

    Parcel transfer device listed among the Hygiaphone solutions.

  • Interphonie

    Intercom category listed among the Hygiaphone solutions.

  • Nouvelle interphonie DUO 04

    An innovative communication solution described as compliant with PSH regulation for hearing-impaired persons, with a wireless headset and a BIM option, guaranteeing optimal acoustic comfort even in complex configurations such as bullet-proof glass partitions.

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