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iBox is Chunghwa Post's self-service post and parcel delivery service, offering 24/7 self-service pickup and sending of mail.

Last updated September 15, 2026

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Nov 4, 2026
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Overview

iBox (i郵箱) is a self-service post and parcel delivery service operated by Chunghwa Post. Described as a "parcel ATM," it provides 24-hour, year-round self-service pickup and sending of mail. Users can create shipping labels via the EZPost website, complete shipments at nearby iBox lockers, and pay postage by debit card, mobile payment, or stored value card.

History

iBox is a self-service post and parcel delivery service of Chunghwa Post. It is described as a "parcel ATM" that provides 24-hour, year-round self-service pickup and sending of mail. The service involves creating a shipping label on the EZPost website, going to a nearby iBox, selecting "Sending a parcel" on the display screen, scanning the QR code or barcode, choosing a locker, paying postage by debit card, mobile payment, or stored value card, and placing the parcel in the locker. It also supports "iBox to iBox" shipping, shipping from a post office to iBox, and pickup of COD shipments.

Products and positioning

Self-service post and parcel delivery service described as a "parcel ATM".

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