ICT Solutions

ICT Solutions is a United Kingdom IT support and managed services company based in Liverpool. It positions itself as a complete outsourced IT department for businesses, describing itself as "your IT Department, Your IT Manager and your IT Business Partner." The company works across the UK, going beyond its home city of Liverpool, and states that it operates 365/24 to deliver its services. The core of the business is fully managed IT support. ICT Solutions handles consultancy, infrastructure design, sourcing, installation and ongoing support, and it offers service packages organised into Gold, Silver and Bronze tiers. According to the company, 97% of its clients choose the Gold or Silver packages. It says it can act either as a virtual IT department or work alongside a client's in-house IT team, and that it is fully ITIL compliant in its service management. Beyond day-to-day support, ICT Solutions provides cloud services, including Infrastructure as a Service (IaaS) and Software as a Service (SaaS), UK cloud services, disaster recovery planning, and backup of websites and data. Its connectivity offering covers managed broadband, data cabling in Liverpool, hosted telecoms and VoIP, managed firewalls, point-to-point microwave links and wireless networks. On the cyber security side it offers anti-spam software, advanced firewalls, secure Wi-Fi with guest logins, anti-virus software and GDPR compliance services. It also provides physical security services such as access control, CCTV design and installation, and audio or video door entry systems, and states it is trusted by brands including Paxton, Hikvision, Axis and Secom to deliver their products and services. The company emphasises a hands-on, customer-focused approach. It says its engineers give every new customer a detailed service check, fixing faults and documenting the entire network free of charge, and that it establishes a secure connection to each client's system so it can often detect problems before the client does. It also describes itself as a key partner to software providers such as AVG, whose packages it can supply and install free of charge. Its pricing is described as sensible for the quality of managed service, with a flexible approach that is consistent whether a client has three or 300 IT users. ICT Solutions is a private company and, as of the available evidence, no parent company, owner or founding date is specified. Its public identity is closely tied to Liverpool, where it is one of the leading IT support companies, while its services extend throughout the UK.

ICT Solutions is a Liverpool-based IT support company operating in the United Kingdom. Public evidence describes it as an IT support company based in Liverpool, and its own materials present it as one of the leading IT support companies in Liverpool and the UK. The available sources do not specify a founding date, founder or ownership structure, so the company's early history is not documented in the supplied evidence. What is clear is that ICT Solutions built its business around fully managed IT support for small and medium-sized organisations. It describes its role as acting as a complete outsourced IT department, covering consultancy, infrastructure design, sourcing, installation and ongoing support. The company says it works 365/24 and that it serves clients across the UK, going well beyond its home city of Liverpool. It organises its support into Gold, Silver and Bronze packages and states that 97% of its clients choose the Gold or Silver tiers, indicating a focus on higher-touch managed service relationships. Over time the company broadened its portfolio from core IT support into adjacent technology areas. Its service pages list cloud services including Infrastructure as a Service and Software as a Service, UK cloud services, disaster recovery and backup; connectivity services such as managed broadband, data cabling, hosted telecoms and VoIP, managed firewalls, point-to-point microwave links and wireless networks; cyber security offerings including anti-spam, advanced firewalls, secure Wi-Fi with guest logins, anti-virus and GDPR compliance support; and physical security services such as access control, CCTV and door entry systems. This breadth positions ICT Solutions as a single-source technology partner for business customers rather than a narrow helpdesk provider. The company emphasises service quality and customer care. It says its engineers provide every new customer with a detailed service check, fixing faults and documenting the entire network free of charge, and that it establishes a secure connection to each client's system so it can often identify issues before the client does. It states that it is fully ITIL compliant and continually reinvests in its service management and fault reporting systems. It also highlights partnerships, describing itself as a key partner to software providers such as AVG, whose packages it can supply and install free of charge, and stating that it is trusted by security brands including Paxton, Hikvision, Axis and Secom to deliver their products and services. As of the available evidence, ICT Solutions remains an active private company with no disclosed parent, owner or listing. Its identity is closely tied to Liverpool, where it is headquartered and where it markets itself prominently, while its operations and client base extend across the United Kingdom.

Complete outsourced IT department for UK businesses, offering flexible Gold/Silver/Bronze managed service packages with a customer-focused, 24/7 approach.

• Fully Managed IT Support

  Outsourced IT department service covering consultancy, infrastructure design, sourcing, installation and ongoing support, available in Gold, Silver and Bronze packages.

• Cloud Services

  Includes Infrastructure as a Service (IaaS), Software as a Service (SaaS), UK cloud services, disaster recovery and backup.

• Cyber Security Solutions

  Anti-spam software, advanced firewalls, secure Wi-Fi with guest logins, anti-virus software and GDPR compliance services.

• Telephony & Connectivity

  Managed broadband, data cabling, hosted telecoms and VoIP, managed firewalls, point-to-point microwave links and wireless networks.

• Security Services

  Access control, CCTV design and installation, and audio or video door entry systems.

1. 1IT Support Liverpool | 24/7 Managed IT Servicesictsolutions.co.uk
2. 2IT Services | ICT Solutionsictsolutions.co.uk
3. 3Security Services | IT Support | ICT Solutions Liverpoolictsolutions.co.uk
4. 4ICT Solutions, The #1 UK IT Support Services Companyictsolutions.co.uk
5. 5ICT Solutionswikidata.org