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Identity Theft Guard Solutions

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2026

    Pentagon's Defense Manpower Data Center discloses data breach affecting over 3 million individuals

    Issue disclosure

    The Pentagon's Defense Manpower Data Center (DMDC) disclosed that an information system experienced unauthorized access to personally identifiable information by a small number of unauthorized users between October 2025 and July 2026, affecting 2.76 million living individuals and 294,000 deceased individuals. The accessed files contained unencrypted personal information that can include Social Security numbers, names, dates of birth, contact information, sex and race, and military personnel details. The Department of War says it has no indication that the accessed information has been misused, and DMDC said it immediately remediated the vulnerability after discovering it. Affected individuals are being notified by postal mail through the Department's contracted provider Identity Theft Guard Solutions (IDX), which is providing notification, credit monitoring and identity restoration support.

    Company response

    • Remediation — Defense Manpower Data Center (DMDC)

      The official said DMDC immediately remediated the vulnerability after discovering it.

    • Clarification — Department of War

      At this time, the department says it has no indication that the accessed information has been misused.

    • Ongoing disclosure — Identity Theft Guard Solutions (IDX)

      People whose personal information was accessed are being notified by postal mail through the Department's contracted provider, Identity Theft Guard Solutions, or IDX.

    • Remediation — Identity Theft Guard Solutions (IDX)

      According to the War Department official, IDX is providing notification, credit monitoring and identity restoration support based on the data elements affected for each individual.

    Source excerpt

    • A War Department official told CyberGuy that a DMDC information system experienced unauthorized access to personally identifiable information by a small number of unauthorized users between October 2025 and July 2026.
    • Depending on the person, the exposed information can include Social Security numbers, names, dates of birth, contact information and military personnel details.
    • According to the War Department official, IDX is providing notification, credit monitoring and identity restoration support based on the data elements affected for each individual.
    Source