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Identity Theft Guard Solutions

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Identity Theft Guard Solutions, known as IDX, is a US provider of data breach response and identity protection services.

Last updated October 30, 2026

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Overview

Identity Theft Guard Solutions, which markets itself as IDX, is a US company that specializes in data breach response and identity protection services. It works largely behind the scenes: when an organization suffers a data breach, IDX supplies the notification, call-center, credit-monitoring and identity-restoration services that the breached organization offers to affected individuals. Its clients are typically employers, healthcare providers, universities, government agencies and other institutions that hold sensitive personal data. The brand is best known for the breach-response side of its business rather than for consumer-facing marketing. IDX provides services such as breach notification, fraud resolution, credit monitoring, identity-theft insurance and dark-web monitoring, and it has handled some of the largest publicly reported breach responses in the United States. Because its name appears in breach-notification letters rather than in advertising, the brand is often encountered by consumers at a stressful moment — when their personal information has been exposed. IDX is headquartered in Portland, Oregon. The company has been involved in high-profile incidents, including the 2015 breach of the US Office of Personnel Management, where it was engaged to provide identity-protection services to affected federal employees. Its positioning is as a specialist, compliance-oriented partner for organizations that need to respond quickly and credibly to a data incident. Note: the supplied evidence for this entry consists of Fox News pages about an unrelated Pentagon data breach and about Fox News Media, and does not describe IDX itself. The details above reflect well-established public information about the IDX brand; specific founding dates, ownership and financial figures are omitted where they could not be verified.

History

Identity Theft Guard Solutions, operating under the IDX brand, grew out of the identity-theft protection industry that expanded in the United States during the 2000s as data breaches became a routine corporate and institutional risk. Companies in this field provide the remediation layer after a breach: notifying affected individuals, staffing call centers, offering credit monitoring and insurance, and helping victims restore their identities. IDX built its business around serving organizations rather than individual consumers directly. Its model is to be retained by a breached entity — an employer, hospital, university or government body — and then to deliver the consumer-facing protection services under that entity's breach-response program. This made the IDX name familiar mainly through breach-notification letters and enrollment portals. The company's most widely noted engagement came after the 2015 disclosure that the US Office of Personnel Management had suffered a massive breach of federal personnel records. IDX was engaged to provide identity-protection and related services to affected federal employees and contractors, which brought the brand significant public visibility. IDX is headquartered in Portland, Oregon. Over time the company has positioned itself around compliance-heavy sectors such as healthcare, higher education, government and financial services, where breach-notification obligations and regulatory scrutiny are strongest. Detailed public information on its founding, ownership changes and revenue is limited, and the evidence supplied for this entry does not cover the company itself, so those specifics are not asserted here.

  • Engaged to provide identity-protection services following the 2015 US Office of Personnel Management data breach.

Products and positioning

Specialist B2B provider of data breach response and identity protection services for organizations handling sensitive personal data.

  • Breach response and notification

    Managed notification, call-center and remediation services for organizations responding to a data breach.

  • Credit monitoring and identity restoration

    Consumer-facing monitoring, insurance and identity-restoration services delivered through client breach programs.

Controversies

  • 2026

    Pentagon's Defense Manpower Data Center discloses data breach affecting over 3 million individuals

    The Pentagon's Defense Manpower Data Center (DMDC) disclosed that an information system experienced unauthorized access to personally identifiable information by a small number of unauthorized users between October 2025 and July 2026, affecting 2.76 million living individuals and 294,000 deceased individuals. The accessed files contained unencrypted personal information that can include Social Security numbers, names, dates of birth, contact information, sex and race, and military personnel details. The Department of War says it has no indication that the accessed information has been misused, and DMDC said it immediately remediated the vulnerability after discovering it. Affected individuals are being notified by postal mail through the Department's contracted provider Identity Theft Guard Solutions (IDX), which is providing notification, credit monitoring and identity restoration support.

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Recent events

  • Unconfirmed

    Reported

    Pentagon's Defense Manpower Data Center discloses data breach affecting over 3 million individuals[1]

    The Pentagon's Defense Manpower Data Center (DMDC) disclosed that an information system experienced unauthorized access to personally identifiable information by a small number of unauthorized users between October 2025 and July 2026, affecting 2.76 million living individuals and 294,000 deceased individuals. The accessed files contained unencrypted personal information that can include Social Security numbers, names, dates of birth, contact information, sex and race, and military personnel details. The Department of War says it has no indication that the accessed information has been misused, and DMDC said it immediately remediated the vulnerability after discovering it. Affected individuals are being notified by postal mail through the Department's contracted provider Identity Theft Guard Solutions (IDX), which is providing notification, credit monitoring and identity restoration support.

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