Illumia SpA

Illumia SpA is an Italian energy company that sells electricity, natural gas, fibre connectivity and energy-efficiency products, primarily to household customers. Its consumer-facing website presents the brand around a simple promise: "3 anni di Energia Lunga" — a three-year fixed-price energy offer with online activation, protection from price increases and no exit penalties for customers who stay for the full three years. Alongside Luce (electricity) and Gas offers, Illumia markets Fibra broadband and a range of efficiency products, and it operates a customer area with self-reading, coverage checks and a call-verification tool that lets customers confirm which call centres are authorised to contact them on its behalf. The company states on its homepage that it has been active in the energy market for 20 years and serves around one million customers, positioning itself as an operator that makes energy "less complicated" for household users. It also highlights fast, uninterrupted activation and dedicated customer assistance. Illumia is part of Gruppo Tremagi, and its own news feed reports continued growth for the group in 2024 as well as the presentation of Illumia's 2024 financial statements. The brand has received an "Operatore Eccellente" recognition awarded by Consumerismo No Profit, and it runs sustainability collaborations under the Save the Planet banner. Illumia's public communication leans on trust and transparency: fixed pricing, no surprises, and a reciprocal "patto di fiducia" (pact of trust) with customers. Its product architecture is typical of an Italian dual-fuel retailer — electricity and gas bundles, plus adjacent services such as fibre and efficiency — supported by a digital customer area and a strong emphasis on protecting consumers from unauthorised telemarketing through its call-verification service. The company is headquartered in Italy and its primary market is Italy.

Illumia SpA is an Italian energy company that has built its consumer business around household electricity and gas supply, later extending into fibre connectivity and energy-efficiency products. According to its own homepage, the company has been active in the energy market for 20 years and has reached approximately one million customers. It is part of Gruppo Tremagi, and its corporate news feed reports that the group continued to grow in 2024 and that Illumia presented its 2024 financial statements. Over time the brand has developed a product architecture typical of an Italian dual-fuel retailer: Luce (electricity) and Gas offers for the home, a Fibra broadband offer, and a set of efficiency products. Its marketing has centred on long-term fixed-price contracts — most prominently the "3 anni di Energia Lunga" offer, which locks a fixed price for three years, allows online activation in minutes, protects customers from price increases and waives exit penalties for those who remain for the full term. The company frames this as a "patto di fiducia" (pact of trust) between itself and its customers. Illumia has also invested in customer-protection and service features, including a customer area, self-reading, coverage checks and a call-verification tool that lets customers check which call centres are authorised to call on its behalf. It has received an "Operatore Eccellente" recognition awarded by Consumerismo No Profit, and it promotes sustainability collaborations under the Save the Planet banner. The company's primary market is Italy, and its public positioning stresses simplicity, transparency and making energy less complicated for household users.

• Illumia states it has been active in the energy market for 20 years

• Illumia reaches approximately one million customers

• Illumia obtains the 'Operatore Eccellente' recognition awarded by Consumerismo No Profit

• Gruppo Tremagi continues to grow in 2024

• Illumia presents its 2024 financial statements

Household energy retailer emphasising fixed pricing, transparency, simplicity and trust, with electricity, gas, fibre and efficiency services.

• 3 anni di Energia Lunga

  Three-year fixed-price energy offer with online activation, protection from price increases and no exit penalties for customers who stay for three years.

• Luce offers

  Electricity supply offers for the home.

• Gas offers

  Natural gas supply offers for the home.

• Fibra

  Fibre broadband offer for high-speed home connectivity.

• Efficiency products

  Energy-efficiency products offered by Illumia.

• Call verification service

  Tool allowing customers to verify which call centres are authorised to call on Illumia's behalf.

1. 1Illumia | Luce Gas Fibra per la Casa | Calcola Preventivo Gratuitoillumia.it
2. 2Illumia SpA — Wikidatawikidata.org