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InnovaBlack

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Mexican company that builds synthetic AI agents — digital employees that serve, sell and operate for businesses in the US and Canada.

Last updated September 28, 2026

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Overview

InnovaBlack is a Mexican company that builds synthetic AI agents for businesses, describing its offering as "Synthetic Agents as a Service." Rather than simple chatbots, the company positions its agents as digital employees that execute real actions — checking inventory, booking appointments, writing to a CRM — and that remember every customer while understanding voice and images. The agents operate across WhatsApp, web and Telegram, and are marketed primarily to companies in the United States and Canada, with the company noting that it works in US time zones. The agents are model-agnostic, built on leading large language models including Claude from Anthropic, GPT from OpenAI, Gemini from Google and Perplexity. InnovaBlack presents these agents as one piece of a broader agentic ecosystem it builds, alongside agentic systems, an "agentic office" and service robots. The company emphasizes that its agents are already in production — serving, selling and operating for real businesses in sectors such as beauty, vision care, finance and services — rather than being pilots. It also states that it runs its own operation on synthetic agents, including a chief of staff, support and technical coordination, testing the technology internally before offering it to clients. InnovaBlack's roadmap moves from a single agent to a coordinated synthetic team that can run whole areas of a business, starting with the most painful processes and growing from there. The company highlights around-the-clock availability, early working deliverables rather than long builds, and continuous learning that makes agents sharper over time. Its public-facing site is available at agentes.innovablack.ai, with an English-language presence at sinteticos.ai.

History

InnovaBlack is a Mexican company that builds AI agents, described in public records as building AI agents (empleados sintéticos) for businesses. The company's public materials present it as an operator of synthetic agents rather than a conventional software vendor: it states that it runs its own operation on synthetic agents — including a chief of staff, support and technical coordination — and tests the technology internally before proposing it to clients. Its core commercial offering is "Synthetic Agents as a Service," aimed at companies in the United States and Canada. The agents are designed to serve, sell and operate across WhatsApp, web and Telegram, executing real actions such as checking inventory, booking and writing to a CRM, and remembering every customer while understanding voice and images. InnovaBlack builds these agents on a model-agnostic stack, using Claude from Anthropic, GPT from OpenAI, Gemini from Google and Perplexity. The company positions its agents as one piece of a broader agentic ecosystem that also includes agentic systems, an agentic office and service robots. It reports that its agents are already in production for real businesses in beauty, vision care, finance and services, and frames its roadmap as moving from a single agent to a coordinated synthetic team that runs whole areas of a business. Its public-facing site is at agentes.innovablack.ai, with an English-language presence at sinteticos.ai.

Products and positioning

Digital employees that serve, sell and operate around the clock — not chatbots.

  • Synthetic Agents as a Service

    Digital employees that serve, sell and operate across WhatsApp, web and Telegram, executing real actions and remembering every customer.

  • Agentic systems

    Part of the broader agentic ecosystem InnovaBlack builds alongside its synthetic agents.

  • Agentic office

    An agentic offering within InnovaBlack's ecosystem.

  • Service robots

    Robotics offering within InnovaBlack's agentic ecosystem.

Sources2 sources

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