Recent events
Recent events tied to this brand in public sources.
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2020
Facebook updates Messenger API for Instagram business messaging
Facebook announced an update to its Messenger API allowing businesses to manage Instagram communications through applications and workflows they already use for Facebook conversations. The updated API entered beta testing with selected businesses, and new Instagram features also enable automated responses to common questions.
2020
Irish regulator opens probes into Instagram’s handling of children’s data
Ireland’s Data Protection Commission began two investigations into Instagram’s processing of users’ personal data under 18, including its legal basis, safeguards, and child account settings. The probes followed complaints identifying potential concerns; no findings are reported.
2020
Facebook sues BrandTotal and Unimania over alleged data scraping
Facebook filed a lawsuit against BrandTotal and Unimania, accusing them of using browser extensions to scrape account information from Facebook and Instagram users and sending the data to a shared server. The article reports the allegations, not a court finding.
2020
Messenger and Instagram cross-platform messaging expands availability
Facebook made its cross-platform messaging feature for Messenger and Instagram available in Canada, Pakistan, Peru, and Taiwan. The article says the upgrade was rolled out in August and is being tested with user feedback.
2020
Facebook begins cross-platform messaging between Instagram and Messenger
Facebook began allowing select users on Messenger and Instagram to message one another across the apps. Instagram also received an overhaul of its direct-message system with features from Messenger; availability was limited and the feature was being tested in select markets.
2020
Facebook tests Account Center
Facebook is testing Account Center, a feature for managing integrations among Facebook, Messenger and Instagram in one place.
2020
Facebook introduces Accounts Center
Facebook introduced Accounts Center, a consumer-facing tool in the settings of Facebook, Instagram and Messenger that lets users manage connected experiences across the apps.
2020
Instagram experiences outages
Instagram experienced outages on Wednesday afternoon, with reported problems peaking between 3 and 3:30 p.m. before falling.
2020
Facebook launches Facebook Business Suite
Facebook launched Facebook Business Suite, an offering that lets businesses manage pages and profiles across its apps from one place. It was available globally for small businesses at launch, with expansion to larger businesses planned for the following year.
2020
Instagram reports progress on equity and safety measures
Instagram shared progress on measures intended to address bias in product development and users’ experiences, including policy changes on hate speech and stronger enforcement against serious rape threats. The update also described changes to verification practices and tools for creators and businesses.
2020
Instagram apologizes after mistakenly disabling journalists’ accounts
Instagram said it had mistakenly disabled two Charlie Hebdo journalists’ accounts, restored them after being alerted, and apologized for the confusion or distress caused.
2020
Irish regulator opens inquiries into Facebook's handling of children's Instagram data
Ireland's Data Protection Commission launched two inquiries into Facebook after concerns were raised about its handling of children's personal data on Instagram. The inquiries examined the legal basis for processing, protections and restrictions, transparency obligations, and Instagram profile and account settings. The Telegraph reported that Instagram had made the email addresses and phone numbers of users under 18 public; this was reported, not established as a regulator finding in the article.
2020
Facebook announces litigation against Nakrutka over fake engagement
Facebook announced litigation against Nakrutka, a service it accused of using bots to generate fake likes, comments, views and followers on Instagram.
2020
Instagram expands checkout to all US businesses and creators
Facebook announced that Instagram's checkout feature would be expanded to all businesses and creators in the United States. Checkout lets users shop without leaving the app and saves their payment information.
2020
ABOR files trademark lawsuit against Facebook over ASU account
The Arizona Board of Regents filed a federal lawsuit on behalf of Arizona State University against Facebook and the operator of an Instagram account, alleging trademark violations, false advertising and harmful public-health misinformation. The suit seeks relief from Facebook as an alleged contributory infringer.
2020
Exposure of Instagram, TikTok and YouTube user data disclosed
Comparitech researchers disclosed an unsecured database containing records associated with 235 million Instagram, TikTok and YouTube users. The article says the evidence pointed to Deep Social and that Social Data later closed the database; it does not establish that the platforms caused the exposure.
2020
Hubbard sues Facebook over Reels name
Hubbard Broadcasting filed suit against Facebook in a Minnesota U.S. district court, alleging trademark infringement, trademark dilution, and unfair competition over the Reels name, which Hubbard says conflicts with its REELZ service and trademarks. The allegations are not presented as a court determination.
2020
Instagram begins updating its messaging experience
Users reported seeing an update screen in Instagram’s mobile app introducing messaging features including a new chat appearance, emoji reactions, swipe replies and an option to chat with Facebook users. The article says messaging with Facebook users was not yet available from Instagram at that time.
2020
Lawsuit alleges Facebook collected Instagram users’ biometric data
A lawsuit filed in California accused Facebook of collecting, storing and profiting from the biometric data of more than 100 million Instagram users without their knowledge or consent. The article reports allegations, not a court determination.
2020
Instagram expands Reels to more than 50 markets
Facebook announced that it had embedded the short-video service Reels in Instagram and rolled it out in more than 50 countries or regions.