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Corporate brand

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iWay AG is a Swiss telecommunications provider offering internet, TV, mobile, telephony and hosting services to residential and business customers.

Last updated September 28, 2026

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Overview

iWay AG is a Swiss telecommunications company that markets bundled internet, television, mobile, telephony and hosting services under the iWay brand. Its consumer-facing proposition centres on high-speed connectivity: according to its website, where fibre is available iWay offers internet speeds ranging from 20 Mbit/s up to 10 Gbit/s, with availability and pricing depending on the technology (fibre or DSL) at a given address. The company operates an address-based availability checker so prospective customers can see which speeds and packages are reachable at their location. On the television side, iWay sells three main TV tiers — TV Classic 2.0, TV Premium 2.0 and TV Top 2.0 — each advertised with more than 275 channels, of which 243 are in HD, a free TV box, WebTV and MobileTV. The higher tiers add features such as up to 500 recordings, 7-day replay, and the ability to skip advertising blocks (with the top tier offering replay without advertising). Telephony is delivered over the internet, marketed as a low-cost alternative to traditional fixed-line calling. Beyond consumers, iWay positions itself as a business connectivity provider. It offers corporate customers a choice between a 'KMU Access' and a 'Business SLA' service level agreement, allowing firms to scale their internet connections with defined performance commitments. Sales and support are handled directly by the company via a hotline and a sales e-mail address, and the brand promotes support 'without waiting loops' and a free trial month as differentiators. The company has been recognised as a top internet provider in Comparis rankings, a claim it highlights in its own marketing. iWay is a privately held Swiss company (an Aktiengesellschaft, or AG) and is not listed on a public stock exchange. Its operations are focused on the Swiss market, with its commercial presence anchored in Zurich. The brand competes in Switzerland's crowded telecom and ISP market, where it differentiates through transparent address-level availability checks, tiered TV packages, business SLAs and direct customer service.

History

iWay AG is a Swiss telecommunications provider operating under the iWay brand. The company is structured as an Aktiengesellschaft (AG), the Swiss form of a limited company, and is privately held. Its commercial identity is built around bundled connectivity services — internet, television, mobile, telephony and hosting — sold primarily to customers in Switzerland. From its public-facing materials, iWay has developed its offer around high-speed internet access. Where fibre infrastructure is available, the company advertises internet speeds from 20 Mbit/s up to 10 Gbit/s, while noting that prices and speeds can differ where only DSL is available. This address-dependent model is supported by an availability checker that lets prospective customers verify which services and speeds reach their location before signing up. In television, iWay has built a tiered product line under the '2.0' generation of packages: TV Classic 2.0, TV Premium 2.0 and TV Top 2.0. All three are marketed with more than 275 channels, 243 of them in HD, plus a free TV box, WebTV and MobileTV. The premium and top tiers add recording capacity (up to 500 recordings) and 7-day replay, with the top tier offering replay without advertising and the ability to skip advertising blocks. Telephony is delivered over the internet, positioned as a cost-effective alternative to conventional fixed-line service. For business customers, iWay offers service level agreements — KMU Access and Business SLA — that let companies extend their internet connections with defined service commitments. The company handles sales and support directly through a hotline and a sales e-mail address, and it promotes support without waiting loops and a free trial month. It has also highlighted recognition as a top internet provider in Comparis rankings. As of the available evidence, iWay remains an active, privately held Swiss company focused on the domestic market, with its commercial presence centred on Zurich. Detailed founding dates, ownership structure and corporate history are not established by the supplied sources and are therefore not asserted here.

Products and positioning

Swiss telecom and ISP brand competing on high-speed fibre internet, tiered TV packages, business SLAs and direct, queue-free customer support.

  • iWay TV Top 2.0

    Top television tier with over 275 channels (243 in HD), free TV box, WebTV and MobileTV, up to 500 recordings, 7-day replay, replay without advertising and the ability to skip advertising blocks.

  • iWay TV Premium 2.0

    Mid television tier with over 275 channels (243 in HD), free TV box, WebTV and MobileTV, up to 500 recordings, 7-day replay and replay with advertising.

  • iWay TV Classic 2.0

    Entry television tier with over 275 channels (243 in HD), free TV box, WebTV and MobileTV.

  • Business SLA

    Service level agreement option for business customers, alongside KMU Access, allowing companies to extend their internet connections with defined service commitments.

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