Järvi-Suomen Energia

Järvi-Suomen Energia is a local electricity distribution network company. It maintains electricity delivery to customers and provides digital services including the Helmi customer portal, a fault service available 24/7, a fault map, and a capacity map showing available free network capacity at substations and high-voltage connections. The company also announced cooperation with Esedu and Elvera to train future electricity network professionals.

Järvi-Suomen Energia operates as a local electricity distribution network company. Its website describes its role as ensuring electricity reaches customers every day. It offers digital services such as the Helmi customer portal for managing electricity distribution matters, monitoring consumption and viewing bills, a 24/7 fault service for reporting disturbances, a fault map showing outages caused by network faults and work interruptions, and a capacity map providing a view of available free network capacity at substations and high-voltage connections. In July 2026 the company announced that paper outage notifications would no longer be sent, moving outage notifications to digital channels. In September 2026 it announced cooperation with Esedu and Elvera to train future electricity network professionals.

local electricity distribution network company

• Helmi customer service portal

  Online service for handling electricity distribution matters, monitoring electricity consumption and viewing bills.

• Fault service

  24/7 service for electricity distribution disturbance situations; fault reports can be submitted via form or by phone.

• Fault map

  Map showing outages caused by faults and work interruptions in the electricity network.

• Capacity map

  Tool providing a view of available free network capacity at substations and high-voltage connections, available in Finnish and English.

1. 1Sähkönjakelua Järvi-Suomen alueella | Järvi-Suomen Energiajseoy.fi