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Jim's Cleaning

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Jim's Cleaning is a home and commercial cleaning service brand within Australia's Jim's Group franchise network, offering police-checked, insured cleaners backed by a work guarantee.

Last updated September 26, 2026

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Overview

Jim's Cleaning is one of more than 50 service divisions operating under Jim's Group, Australia's largest franchise network. The brand provides residential and commercial cleaning services, delivered by local franchisees who are police-checked, fully insured, and backed by the Jim's Group Work Guarantee. It is part of a network that began in 1982 as a part-time gardening business founded by Jim Penman and grew into a multi-division franchising operation spanning Australia, New Zealand, and Canada. Jim's Cleaning operates on the same franchise model as the wider group: customers request a free quote, a local franchisee follows up within two hours, and the job is carried out obligation-free. The brand benefits from group-wide infrastructure including a national call centre handling over a million customer inquiries annually, training facilities in Mooroolbark, Victoria, and a shared reputation for reliability and professionalism. Jim's Group reports more than 5,700 franchisees across its divisions and over one million jobs completed each year. While Jim's Cleaning is not separately incorporated, it is a distinct service brand within the Jim's Group portfolio, marketed alongside Jim's Mowing, Jim's Handyman, Jim's Dog Wash, Jim's Fencing, Jim's Antennas, and dozens of other divisions. The cleaning division targets both residential households and commercial clients, leveraging the group's scale and trust signals such as 10,500+ five-star reviews and a 100% police-check and insurance policy for franchisees. As part of a private, founder-led group, Jim's Cleaning does not have its own stock listing or separate financial disclosures. Its growth is tied to the broader expansion of Jim's Group, which continues to add new service divisions and geographic markets. The brand's positioning emphasises local ownership, dependable service, and the group's work guarantee, which promises inspection, correction, or refund if a customer is not satisfied.

History

Jim's Cleaning traces its origins to the founding of Jim's Group in 1982, when Jim Penman started a part-time gardening business while studying for a PhD in history. The business began as a one-man mowing service and expanded into franchising by 1989. Over the following decades, Jim's Group grew into a multi-division franchise network, adding services such as cleaning, handyman, dog wash, fencing, and building inspections. Jim's Cleaning emerged as one of the group's core divisions, leveraging the group's franchise model, national call centre, and training facilities in Mooroolbark, Victoria. By the 2020s, Jim's Group operated over 50 service divisions with more than 5,700 franchisees across Australia, New Zealand, and Canada, completing over one million jobs annually. Jim's Cleaning continues to operate as a key brand within this network, offering residential and commercial cleaning services under the Jim's Group Work Guarantee.

  • 1989

    The business becomes a franchise, marking the beginning of the Jim's Group franchise network.

  • 1982

    Jim Penman starts a part-time gardening business, which later becomes Jim's Group.

  • Jim's Cleaning is established as one of the service divisions within Jim's Group.

  • Jim's Group expands to over 50 service divisions and more than 5,700 franchisees across Australia, New Zealand, and Canada.

Products and positioning

Trusted, local, police-checked and insured cleaning services backed by a group work guarantee, part of Australia's largest franchise network.

  • Residential cleaning

    Home cleaning services for households, including regular and one-off cleans.

  • Commercial cleaning

    Cleaning services for offices and commercial premises.

  • End-of-lease cleaning

    Bond-back cleaning for rental properties.

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