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Jitbit Baltic

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Software company in Latvia that builds help desk software.

Last updated September 2, 2026

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Overview

Jitbit Baltic is a software company in Latvia that builds help desk software. Founded in 2005, it is a profitable, private company with no outside investors. Its flagship product, Jitbit Helpdesk, is available as a self-hosted solution and as a SaaS platform, used by thousands of companies worldwide.

History

Jitbit has been building customer service software since 2005. The company is profitable and self-funded, with no outside investors. The founder and CEO is Alex Yumashev, who founded Jitbit in 2005. The flagship product, Jitbit Helpdesk, is available as a self-hosted solution and as a SaaS platform.

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