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Jumbo Video

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Jumbo Video is a Canadian video-rental and entertainment-retail brand that survives through a final family-operated store in London, Ontario.

Last updated August 31, 2026

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Overview

Jumbo Video is a Canadian brand of franchised video stores founded in May 1987. It developed during the expansion of neighborhood video-rental retail and became one of Canada's largest rental chains, at one point describing itself as the country's third-largest player. Its offering centered on rented movies and video games, supported by retail sales and, through its association with Microplay, a stronger presence in the video-game category. Microplay was established in 1986 as a video-game business and was acquired by Jumbo Video in the late 1990s. The combination broadened Jumbo Video's appeal beyond film rentals and gave the business access to the growing market for video-game rentals, sales, trade-ins, hardware, and accessories. Like many physical rental chains, Jumbo Video later faced structural pressure from changing consumer habits, competition from other retailers, and the rise of digital and online entertainment. The company's financial difficulties culminated in 2004, when its assets were purchased by Quebecor Media. Following that transaction, Jumbo Video was repositioned as the English-Canadian counterpart to Quebecor's Le SuperClub Vidéotron chain in Quebec. Le SuperClub Vidéotron operated as a division of Quebecor Media and maintained corporate-owned stores, while Jumbo Video continued primarily as a franchised brand. The two banners used broadly similar marketing approaches and together formed one of the largest remaining Canadian video-rental networks after Blockbuster Canada and Rogers Video withdrew from the market between 2011 and 2012. The chain contracted substantially during the 2010s. In early 2015, its official website listed 11 locations, including five in Ontario and six in Atlantic Canada. Further closures followed, including the St. John's, Newfoundland and Labrador location in 2015. Quebecor's corporate-owned Jumbo Video operations were maintained only until 2018. By 2019, ownership of the surviving brand had passed to Jumbo Video Microplay in London, Ontario, where a family-owned franchise became the officially recognized last remaining Jumbo Video store. The London store preserves the brand as both a retail business and a local nostalgia destination. In addition to movie rentals and sales, it offers flavored popcorn, single-serve coffee, collectibles, trading cards, figurines, and plush toys. Its video-game services include buying, selling, and trading new and retro games, consoles, and accessories. The store's continued operation reflects a transition from a national rental chain to a highly localized entertainment retailer with a broader merchandise mix and a strong connection to physical media and gaming culture.

History

Jumbo Video was founded in May 1987 during the period when video-rental stores were becoming a common part of Canadian neighborhood retail. The chain adopted a franchised-store model and expanded rapidly, eventually becoming one of the country's largest video-rental operators. At its peak, the brand claimed to rank third in the Canadian market. Its principal business was the rental and sale of movies, but the chain also participated in video-game retail and rental. The video-game connection was reinforced by Microplay, a business established in 1986. Jumbo Video acquired Microplay in the late 1990s, using the transaction to strengthen its position in the growing video-game market. This broadened the brand's commercial scope from film libraries to games, consoles, accessories, and related services. The combination was particularly relevant as video games became an increasingly important part of specialty entertainment retail. Jumbo Video encountered persistent financial pressure by the early 2000s. In 2004, Quebecor Media purchased the company's assets. The transaction led to a rebranding and repositioning of Jumbo Video as the English-Canadian companion to Quebec's Le SuperClub Vidéotron. Both banners used similar marketing strategies, while Le SuperClub operated within Quebecor Media's corporate structure and Jumbo Video continued to be associated with franchised operations. This arrangement gave Quebecor a broader Canadian video-rental presence at a time when physical rental stores remained important to home entertainment. The market subsequently deteriorated. The closures of Blockbuster Canada and Rogers Video between 2011 and 2012 removed major competitors, and Le SuperClub and Jumbo Video together represented the largest remaining video-rental network in Canada. The apparent strength of the remaining network was temporary, however, as consumers increasingly moved toward digital distribution and online services. Jumbo Video's store count declined steadily. In early 2015, the brand's official website listed 11 stores, with five in Ontario and six in Atlantic Canada. The St. John's, Newfoundland and Labrador location closed during 2015, and further reductions followed. Quebecor maintained corporate-owned Jumbo Video stores until 2018. By 2019, the brand was owned by Jumbo Video Microplay in London, Ontario. The London franchise became the officially recognized last remaining Jumbo Video location. Rather than operating as a conventional national rental chain, the store developed a mixed retail model designed to serve local customers and preserve the cultural appeal of physical media. Its range expanded to flavored popcorn, single-serve coffee, collectibles, trading cards, figurines, and plush toys, alongside movies and video games. The store also retained a substantial gaming identity. Customers could buy, sell, and trade both new and retro video games, consoles, and accessories. This combination of rental heritage, gaming services, snacks, and collectibles allowed Jumbo Video to continue after the disappearance of most Canadian video-rental chains. The brand's later history is therefore less a story of national expansion than of local survival: a once-large Canadian chain became a single-store entertainment retailer and a recognizable nostalgia landmark in London, Ontario.

  • 2019

    London becomes the last remaining store

    [1]

    The London, Ontario franchise became the officially recognized last remaining Jumbo Video location and continued under Jumbo Video Microplay ownership.

  • 2018

    Quebecor's corporate-operated stores end

    [1]

    Quebecor maintained corporate-owned Jumbo Video stores until 2018, after which the surviving brand was represented by franchise operations.

  • 2015

    The listed store network falls to 11 locations

    [1]

    Jumbo Video's official website listed 11 stores in early 2015, followed by additional closures including the St. John's location.

  • 2011

    Major Canadian competitors begin leaving the market

    [1]

    Blockbuster Canada and Rogers Video closed their Canadian operations between 2011 and 2012, leaving Jumbo Video and Le SuperClub among the largest remaining rental networks.

  • 2004

    Quebecor Media acquires the assets

    [1]

    Quebecor Media purchased Jumbo Video's assets following the chain's financial struggles and repositioned the brand alongside Le SuperClub Vidéotron.

  • 1990

    The “Home of Free Popcorn!” slogan period begins

    [1]

    Jumbo Video used the slogan “Home of Free Popcorn!” from 1990 through 1998.

  • 1990

    Microplay is acquired

    [1]

    Jumbo Video acquired Microplay in the late 1990s, with the transaction strengthening its video-game rental and retail presence.

  • 1987

    Jumbo Video is founded

    [1]

    Jumbo Video was founded in May 1987 as a Canadian franchised video-store brand.

  • 1986

    Microplay is established

    [1]

    Microplay was established as a video-game business, later becoming part of Jumbo Video's gaming strategy.

Products and positioning

A community-oriented Canadian entertainment retailer built around physical movie and video-game rentals, later extended into games, collectibles, snacks, and nostalgia-driven retail.

  • Home entertainment · 1987

    Movie rentals and sales

    Movie rental was Jumbo Video's foundational offering. Stores provided physical home-entertainment titles for customers to rent, while also selling selected movies and related merchandise. The service formed the core of the chain's neighborhood video-store identity before the contraction of the physical rental market.

  • Video games

    Video games and gaming services

    Through its relationship with Microplay, Jumbo Video expanded into video-game rentals and retail. The surviving London store offers buying, selling, and trading services for new and retro games, consoles, and accessories, preserving the brand's gaming-oriented retail proposition.

  • Food and beverage

    Popcorn and convenience items

    The London store broadened its entertainment-retail assortment with flavored popcorn and single-serve coffee. These items extend the brand's connection with at-home viewing and help differentiate the surviving location from a conventional video-rental counter.

  • Entertainment merchandise

    Collectibles and toys

    The surviving store sells a range of entertainment-related merchandise, including trading cards, figurines, plush toys, and other collectibles. This assortment supports Jumbo Video's later identity as a nostalgia-focused local retailer rather than solely a movie-rental business.

Marketing campaigns

  • 2006Tons of copies!

    Canada

    This slogan highlighted title availability and the breadth of Jumbo Video's physical inventory.

    Outcome. It remained associated with the brand through 2018.

  • 1998Home of the guarantee.

    Canada

    Jumbo Video used a guarantee-focused slogan from 1998 to 2005, presenting the chain as a dependable source for entertainment rentals.

    Outcome. The slogan was replaced in 2005.

  • 1990Home of Free Popcorn!

    Canada

    This slogan emphasized the in-store popcorn offer and linked the retail visit with the home-viewing occasion.

    Outcome. It was used from 1990 through 1998.

  • 1987Let Us Entertain You

    Canada

    Jumbo Video used “Let Us Entertain You” as an early brand slogan during its initial expansion.

    Outcome. The slogan established the chain's broad entertainment positioning in its formative years.

Brand decisions

  • 2019

    Operate as a diversified single-store retailerStrategy

    Background

    After years of store closures and the decline of physical movie rental, the London, Ontario franchise became the last remaining Jumbo Video location.

    Action taken

    Under Jumbo Video Microplay ownership, the store expanded beyond movies into retro gaming, trade services, popcorn, coffee, collectibles, trading cards, figurines, and plush toys.

    Aftermath

    The brand survived as a local entertainment and nostalgia destination rather than a national video-rental chain.

  • 2004

    Sell assets to Quebecor MediaM&A

    Background

    Jumbo Video faced financial struggles as the traditional video-rental business became more difficult to operate.

    Action taken

    Quebecor Media purchased the company's assets and repositioned Jumbo Video as the English-Canadian counterpart to Le SuperClub Vidéotron.

    Aftermath

    The brand became part of a broader Quebecor-linked rental network and shared marketing approaches with Le SuperClub.

  • 1990

    Acquire Microplay to expand gamingM&A

    Background

    Jumbo Video sought to strengthen its position in the expanding video-game rental and retail market.

    Action taken

    The company acquired Microplay, a video-game business established in 1986, in the late 1990s.

    Aftermath

    The acquisition broadened Jumbo Video's offering beyond movies to games, consoles, accessories, and related services.

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