KBC Bank

KBC Bank operates under the KBC Bank & Verzekering brand, offering services across payments, current accounts, credit and prepaid cards, digital banking, loans (mortgage, car and personal loans), insurance (fire, car and hospitalisation), and savings and investing (savings accounts, pension saving and investing). It provides the KBC Mobile app, described on its site as the world's best banking app, and the digital assistant Kate, which is available 24/7 for questions about banking, insurance and extra services. The site also references KBC Live for phone or video conversations and KBC offices for appointments.

• KBC Mobile

  A banking app described on the KBC site as the world's best banking app, allowing secure and smooth banking without a card reader and offering extra services.

• Kate

  A digital assistant in KBC Mobile available 24/7 for questions about banking, insurance and extra services, and able to connect users to KBC Live with priority.

• KBC Live

  A service for telephone or video conversations with KBC.

• 2020

  KBC Bank fined €18.3 million over tracker mortgage failings

  Ireland's Central Bank fined KBC Bank €18.3 million over serious failings related to the tracker mortgage scandal. According to the source, 3,741 accounts were affected and the bank's actions caused customers sustained harm. KBC Bank Ireland's CEO apologized to affected customers.

  Source

Read more

• 2020.09.24

  Reported2020.09.24

  KBC Bank fined €18.3 million over tracker mortgage failings[2]KBC Bank fined €18.3 million over tracker mortgage failingsnewstalk.com

  Ireland's Central Bank fined KBC Bank €18.3 million over serious failings related to the tracker mortgage scandal. The source reports that 3,741 accounts were affected and that the bank's actions caused customers sustained harm. KBC Bank Ireland's CEO apologized to affected customers.

Read more

1. 1Hoe kunnen we je helpen? - KBC Bank & Verzekeringkbc.be
2. 2KBC Bank fined €18.3 million over tracker mortgage failingsnewstalk.com