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KoalaFix is an automated IT helpdesk for Windows and Microsoft 365, fixing common issues without manual intervention.

Last updated September 2, 2026

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Nov 4, 2026
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Nov 4, 2026

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Overview

KoalaFix is an automated IT helpdesk application designed for Windows and Microsoft 365 environments. It diagnoses and resolves common issues such as OneDrive sync problems, Teams startup failures, Outlook password prompts, and missing files, with user approval for sensitive changes. The product is developed by KoalaFix Pty Ltd, a company incorporated under the Australian Corporations Act 2001, with headquarters in Melbourne, Australia. The team consists of three co-founders: Oliver Lander (CEO), Harry Huppatz (CTO), and Joshua Salathe (CAIO). The product is currently in early access.

History

KoalaFix is an automated IT helpdesk for Windows and Microsoft 365. It is developed by KoalaFix Pty Ltd, incorporated under the Australian Corporations Act 2001, with headquarters in Melbourne. The team consists of three co-founders: Oliver Lander (CEO), Harry Huppatz (CTO), and Joshua Salathe (CAIO). The product is currently in early access.

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