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Konecto provides enterprise AI agents that handle customer service, support, logistics, and other business conversations across voice, text, email, and chat.

Last updated September 2, 2026

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Overview

Konecto is an American company that offers AI agents and professional services for enterprise customer service, operations, and business process automation. Their AI agents engage in natural conversations, execute workflows, and integrate with systems across customer service, technical support, logistics, finance, and executive assistance. They provide end-to-end implementation, integration, monitoring, and continuous improvement, powered by their AI Command Center and Konecto Apex platform.

History

Konecto is led by founders Ignacio Paz and Carlos Beato, who have decades of combined experience in business strategy, technology, and AI. They lead Konecto with the mission to make AI practical, accessible, and results-driven for organizations of all sizes. The company offers AI agents and professional services for enterprise customer service, operations, and business process automation.

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