Mark43
Mark43 is an American public safety software company providing a cloud-native, AI-empowered platform for law enforcement and government agencies.
Last updated September 26, 2026
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Overview
Mark43 is a United States-based public safety technology company that builds cloud-native software for law enforcement agencies, emergency responders, and government organizations. Founded in 2012 by Scott Crouch, Matt Polega, and Florian Mayr, the company set out to modernize the fragmented, legacy records management and dispatch systems that many agencies still rely on. Its platform is designed to help agencies respond faster, coordinate better, and keep communities safer by unifying core public safety workflows into a single, AI-empowered system. The company's product suite typically includes computer-aided dispatch (CAD), records management system (RMS), mobile applications for officers in the field, analytics, and evidence management. These tools are used by agencies of varying sizes, from local police departments to larger metropolitan forces. Mark43 positions itself as a modern alternative to older, on-premise public safety software, emphasizing cloud architecture, usability, and data integration. Mark43 is headquartered in New York City and operates primarily in the United States, with additional deployments in Canada, the United Kingdom, and Australia. The company is privately held and has raised venture capital from investors including General Catalyst, Spark Capital, and others. Its leadership team includes former first responders, veterans, and public safety professionals, which the company highlights as a key differentiator in understanding customer needs. In recent years, Mark43 has expanded its platform with AI capabilities, aiming to reduce administrative burden on officers and improve real-time decision-making. The company has also pursued partnerships and integrations with other justice and public safety technology providers. Its mission, as stated on its website, is to empower communities and their governments with new technologies that improve safety and quality of life for all.
History
Mark43 was founded in 2012 by Scott Crouch, Matt Polega, and Florian Mayr, who met at Harvard University. The founders identified that many law enforcement agencies were using outdated, on-premise software that was difficult to use and lacked modern data integration. They set out to build a cloud-native public safety platform that would be more intuitive, reliable, and connected. The company's early focus was on records management and computer-aided dispatch. Mark43 gained traction with smaller and mid-sized agencies that were looking for a modern alternative to legacy vendors. Over time, it expanded its product suite to include mobile applications, analytics, and evidence management, creating a unified platform for public safety operations. Mark43 has raised significant venture capital to fuel its growth. Investors include General Catalyst, Spark Capital, and others. The company has used this funding to expand its engineering and sales teams, and to enter new markets. While its primary market is the United States, Mark43 has also deployed its platform in Canada, the United Kingdom, and Australia. In recent years, Mark43 has emphasized AI and machine learning capabilities, aiming to reduce administrative work for officers and provide better insights for command staff. The company has also pursued integrations with other justice and public safety systems, such as jail management and court systems, to create a more seamless data flow across the criminal justice process. Mark43's leadership team includes former first responders, veterans, and public safety professionals. The company states that this background helps it understand the unique challenges of its customers. Its mission is to empower communities and their governments with new technologies that improve safety and quality of life for all.
- 2023
Mark43 continues expansion into international markets including Canada, UK, and Australia.
- 2021
Mark43 introduces AI-empowered features to its platform.
- 2019
Mark43 secures contracts with larger metropolitan agencies.
- 2017
Mark43 expands platform with mobile and analytics capabilities.
- 2015
Mark43 raises Series A funding to expand product development.
- 2013
Company begins building cloud-native public safety software.
- 2012
Mark43 founded by Scott Crouch, Matt Polega, and Florian Mayr.
Products and positioning
Cloud-native, AI-empowered unified platform for public safety operations, positioned as a modern alternative to legacy on-premise systems.
Mark43 CAD
Computer-aided dispatch system for emergency response coordination.
Mark43 RMS
Records management system for law enforcement agencies.
Mark43 Mobile
Mobile applications for officers in the field.
Mark43 Analytics
Analytics and reporting tools for public safety data.
Mark43 Platform
Unified AI-empowered platform for public safety operations.
Recent events
Reported
Mark43 announces $101 million Series E funding[5]
Mark43 announced $101 million in Series E funding led by The Spruce House Partnership and Tiger Global Management.
Reported
Mark43 signs technology partnership with New South Wales Police Force[6]
Mark43 announced that it had signed on as the designated technology partner for the New South Wales Police Force. Mark43 will provide and implement components of the Integrated Policing Operations System (IPOS).
Reported
Mark43 signs contract with California Software Licensing Program[7]
Mark43 announced that it had signed a three-year contract with California’s Software Licensing Program, providing a procurement route for California agencies to purchase Mark43 software and services.
Reported
Mark43 and Callyo announce partnership[8]
Mark43 announced a partnership with Callyo to integrate Callyo investigative data with Mark43’s Records Management System and support workflows for law-enforcement investigators.
Sources8 sources
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